Index
“A Slight Sound at Evening” (White), The Yale Review, 241–243
A World Waiting to Be Born (Peck), 11, 14
abilities, intellectual leadership, 124
acceptance, of self, 97
achievement
indicators, 73
mission, 207–212
actions
intent vs. actual result, 46
productive vs. aimless, 26
reflexive, 33–34
rightness of, 85–86
voluntary, 51–53
activities
diversionary, 150
trusteeship, 182
volunteer, 271–272
Acton, Lord, on power, 47
administration, trustee oversight, 191
administrators
chairperson relationships, 189–190
servant of the mission, 197
trustees, 191–192
vision, 18
admissions, self-selection, 204
of the anti-leader, 89
creativity, 98
agenda, hidden, 181
Alcoholics Anonymous
integrating servant-leadership concept, 12
money, 150–151
alienation
churches, 152
problem of widespread, 169, 196
amelioration, Ralph Waldo Emerson, 106
American Education Society (AES), 214–216, 219
American Telephone & Telegraph Company
Director of Management Research, 113, 272–273
institutional history, 19–20, 275
servant-leadership training programs, 12
training foremen, 112–113
“umbrella” effect, 52
analysis
conscious, 129–130
survey responses, 229–230
Anderson, Hans Christian, Frank Lloyd Wright, 62
Andover, Congregational seminary, 214
Andover model, seminaries, 215, 219
Angell, Katharine, The New Yorker, 239–240
answers, frustration, 62–63
anti-leader, age of, 89
anti-leadership vaccine, 81
antitrust laws, competition, 50
anxiety
dealing with, 106–108
religious leadership, 125
arguments, persuasion process, 86, 134–135
art
chairmanship, 194
of the possible, 103
of trusteeship, 186
assumptions
decision governing, 131
realistic, 105–106
attitude
reception of liberating visions, 58–59
student, 116
wonder, 108
attributes, leadership potential, 280
autonomy
of a free press, 255–259
maintaining, 44–45
awareness
encouraging, 102
servant-leader characteristics, 6
widening your, 94
Barnard College, Education and Maturity, 61–76
barriers, leadership preparation, 82
beliefs
failure of traditional, 122
religious leadership, 121
rightness of, 85–86
Bellow, Saul, Herzog, 102
bias, cultural, 64
Bible (King James Version), vision, 24
Blake, William
The Marriage of Heaven and Hell, 59
Blanchard, Ken, servant-leadership concept, 12
Block, Peter
servant-leadership concept, 12
boards of directors, roles, 10
Boston Symphony Orchestra, Serge Koussevitsky, 126
Bostonians, telephone industry history, 222–223
Bordas, Juana, Pluralistic Reflections on Servant-Leadership, 13
Browning, Robert, “Rabbi Ben Ezra,” 267, 270
business
competition, 27–28
people-first, 52
primary purpose, 9
careers
choice, 76
growth, 74–75
satisfaction, 65
second, 271–278
significance, 69
caring
community, 22
good society, 17
institutions, 195
J.P. Morgan, 221–222
results of, 158
spirit, 165
test of, 173–174
trustees, 38
Carleton College
Oscar Helming, 280
student unrest in the 60s, 251
Carnegie Corporation, John W. Gardner, 29
cartoons, “Dilbert,” 283
chairpersons
foresight, 18
skills, 193–194
status, 225–227
training, 42–43
challenge
accepting, 103
anxiety, 107
growth of managers, 140
responsibility, 110
change
environment that encourages, 59
evolution vs. revolution, 122
seminaries, 116–117
understanding, 67
universities, 116
chaos
combating, 116
management vs. prevention, 197–199
character, external marks of, 70
characteristics, servant-leader, 5
charge, taking, 96–97
charities, intent of actions vs. actual result, 46
Charlotte’s Web (White), 260–261
Chesterton, G.K.
life’s possibilities, 277
Orthodoxy, 128–129
worldview, 105–106
chief executive officers, power, 48–49
choices
personal, 102
unethical, 130
Christ, Jesus, disciplinary interviews, 157
Church, The Growing Edge, 148–152
churches
financing new programs, 166–167
growing edge, 156–158
improving effectiveness, 116
as institutions, 152–156
seminaries, 177–178
servant role, 169–170
theology, 164
Churchill, Winston, language use, 138
circuit riding pastors, 215
“Civil Disobedience” (Thoreau), 243
civil rights crisis, 83
clarification, of self, 109
coach, chairperson, 189
codes
common moral, 176
manners, 154
coercion
persuasion vs., 6, 44–46, 134–135, 159–160, 188
colleges
crisis of leadership, 79
freshman year in, 94
commitment, taking a stand, 85–87
common
good, 133–138
sense, 102
communication
concern about growth, 140
cultural differences, 64
dreams, 87–88
hope vs. despair, 162
language use, 139
of values, 114
community
building, 8
caring, 22
Community-Building, 12
competition
antitrust laws, 50
learning from the experience of others, 27–28
nature of, 49–51
unconventional, 30
compromise
ethical, 130
politicians, 103
concepts
consensus of mission definition, 222–223
faith, 122–123
justice, 254
role of trustee, 210–211
conceptualization, servant-leader characteristics, 6–7
conclusions, religious leadership, 125
confidant, chairperson, 189
confidence, building faith, 131–133
conflict
formula for meeting, 67
resolution, 154
conformity, issue of, 67–68
confrontations, cultural biases, 64
consensus
mission statement, 222–223
morality, 100
organizational strength, 105
shared dreams, 78–79
trustee chairperson, 201
consequences, of religious leadership, 114–115
constituencies
serving definite, 186
consultants
churches, 148–150
seminaries, 157
conversion, nonservant to servant, 23–24
cord, pulling the emergency, 127–128
Cornell University
Andrew White, 238
E.B. “Andy” White, 238–239
corporations
evolution of, 182–183
healthy, 282
localized programs, 144–145
corruption
journalism, 258
power, 47–48
counseling, employee, 144
Counseling in an Organization, A Sequel to the Hawthorne Researches, 143–144
courage
essence of, 252–253
to live life, 277
organizational management, 2
The Seven Habits of Highly Effective People, 14
Cowley, Malcolm, The View From Eighty, 266–267
creativity
cultivating, 97–99
frustration, 62–63
religious leadership, 124–125
spark, 65
credentialing, coercive power of universities, 83
crisis
civil rights, 83
critical thought
adequacy, 227
seminal ideas, 224–225
seminaries, 202, 213–214, 219–220, 232–233
criticism, persuasion process, 86
cues, awareness of, 99
cultures
competition, 49–51
differences, 64
guardians of the future and the past, 13
media-domination, 187
power, 47–49
programs designed to fit corporate, 144–145
curriculum
nutrition in medical schools, 29–30
theological education, 215–218
cynicism, mission achievement, 208–209
Danish Folk High Schools, Nikolai Grundtvig, 24–25, 135–137, 161
Dartmouth College, Professor John Finch, 138
Davis, Elmer
old age, 278
“The Uses of Old People,” 271
decisions
intuitive, 125
making, 67
degrees
earning, 96
democracy, decline of, 104
dependency, reciprocal, 169–170
DePree, Max
organizational management, 2
servant-leadership concept, 12
despair, vs. hope, 162
destruction, faith, 115–116
development, maturity and personal, 62
deviance, from the law, 100
dignity
attribute, 71
strength, 53
“Dilbert,” organizational cartoon, 283
direction, wholeness and certainty of, 260
“Directive” (Frost), 101
Director of Management Research, American Telephone & Telegraph Company, 113, 272–273
discipline, lifestyles, 269
distinction, serving with, 95–96
distractions, dealing with, 108
doctrine, seminaries, 39
“Don’t want to talk about it,” 27, 33
dreams
analysis, 275
communicating, 87–88
conceptualization, 6–7
greatness, 186
living your, 93–110
trustees, 191–192
duties, trusteeship, 182
economy
Danish at time of Nikolai Grundtvig, 136–137
transformation of Danish, 137
editors, magazine, 229–230
education
anti-leadership vaccine, 81, 281
chairperson, 189
Danish Folk High Schools, 135–137
experiential, 11
leadership crisis, 80–81
and maturity, 61–76
medical and nutrition, 29–30
trustee, 10
effectiveness, leadership and church, 164
effects
umbrella, 52
ego, over-inflated, 99
egocentricity, youthful, 63–64
Eisenhower, Dwight D., position changes your perspective, 105
eleemosynaries
institutions, 46
mission statements, 194–212
Eliot, T.S., 65
elites, ability to serve, 163–167
emergencies, group behavior in response to, 126–128
Emerson, Ralph Waldo
comprehending the world, 107
goal of amelioration, 106
Works and Days, 46
empathy, servant-leader characteristics, 5
employees, corporate health, 282
entheos, attribute, 71–76
enthusiasm, entheos vs., 71–72
environment
leaving an impact on your, 96–97
university, 108–109
epitaph, Robert K. Greenleaf’s, 281
errors
wisdom from, 102
esprit, performance, 104
Esquire, Xerox Corporation and Harrison Salisbury, 255
essays, servant theme, 116–117
ethics
foresight, 129–131
free press, 255–259
a sense of, 100–101
study, 275
evolution, seminaries, 38–39
executive, role in an institution, 206–207, 225
expectations, churches, 152
experience
corrupting influences, 48
learning from, 94
regeneration of an organization, 220–225
universities, 103
using the competition’s, 27–28
experiential education, service-learning, 11
“Fable,” Seeker and Servant (Greenleaf), 166–167
faculties
attracting, 203–204
seminaries, 186
servant of the mission, 197
servant role, 185–187
teaching obligations, 154–155
trustee chairperson relationships, 189–190
university, 89–91
failure
ethical, 130
leadership, 80
vital links in a process, 164
faith
achievement of mission goals, 207–212
communicating, 139
generating, 118
Leo Tolstoy’s definition, 109
religious leadership, 122–123, 133
father, Robert K. Greenleaf’s, 128, 264–265, 271, 279–280
fears, childhood, 237–238
Fellows, Ohio, 93–94
Ferlinghetti, Lawrence, rebirth of wonder, 108
Finch, John, Dartmouth College, 138
findings, listening and communicating, 113
Fletcher, John C., religious leadership, 112
Fletcher, Joseph, morals, 100
focus, maintaining, 138
followers
discriminating, 88
leaders as, 114
manipulation of, 84–85
forces
regenerative, 32
restorative, 117–118
sustaining, 72
unifying, 87–88
foreman, management training, 112–113
foresight
ethics, 129–131
servant-leadership characteristics, 7
formula, meeting conflict, 67
Fortune, list of 10 best companies to work for, 9
Fosdick, Harry Emerson
Riverside Church, 228
“The Power to See Life Through,” 277
foundations
corrupting influences, 48
function of, 40–41
prophetic visions, 37–38
Fox, George
Religious Society of Friends (Quakers), 151–152
slavery, 36–37
free press, ethical practices, 255–259
freedom, responsibility, 79
friends, power, 47–48
Friends Journal, 276
friendships, power, 47–48
frontiers, new, 158–162
Frost, Robert
“Directive,” 101
elusiveness of meaning, 95
life’s choices, 74
the path less traveled, 99
frustration, answers, 62–63
funding
retaining, 229
seminaries, 142, 166–167, 193, 196
future
preparation for the, 230
projections, 99
Gandhi, Mohandas, 44
gap
bridging the information, 124, 129
between seminaries and churches, 177
Gardner, John W., anti-leadership vaccine, 29, 281
General Electric, J.P. Morgan, 221
General Mills Foundation, James P. Shannon, 283
“Generation of Greatness, the Idea of a University in an Age of Science” (Land), 97
generations, relationships with other, 101
genius, vs. greatness, 97
gestures, leading through subtle, 114
gifts
creativity, 98
E.B. White, 236–237
exploiting your, 276
realistic assessment of situation, 105–106
seeing things whole, 227, 240–241, 253
Gillette, Douglas and Robert Moore, The King Within, 13
gimmicks
absence, 179–180
problem solutions, 143–146
goals
amelioration, 106
esprit and institutional, 104–105
external achievement, 76
future seminaries, 232–233
greatness as a, 178–179
idealistic, 192
mission achievement, 207–212
pursuit of, 70–71
voluntary support, 51–53
government
low-caring society, 179
trusteeship, 104
Great Stone Face (Hawthorne), 69–70
greatness
slave, 178–179
trusteeship, 103–105
Greenleaf Center for Servant-Leadership, 14–15
Greenleaf, Robert K.
father, 128, 264–266, 271, 279–280
religious background, 112
Seeker and Servant, “Fable”, 166–167
Seminiary as Servant, Essays on Trusteeship, 117
Servant Leadership, “Trustees as Servants”, 116–117, 171, 175
“Servant, Retrospect and Prospect,” 117
Teacher as Servant, a Parable, 117, 155
“The Institution as Servant,” 116
The Seminary as Institution, 200
“The Servant as Leader,” 116
“Trustees as Servants,” 116
ground, standing on solid, 100–101
groups
behavior in emergencies, 126–138
community leadership, 10
seekers, 160–161
growth
accelerated, 139–140
anxiety, 107–108
church, 148–152
commitment to, 7–8
communicating concern, 140
entheos, 72
intellectual, 102
taking charge of, 96–97
Grundtvig, Nikolai Frederik
Severin, Danish Folk High
guidance, light within, 109
guide, intuitive, 159
Gulf Oil of Canada, servant-leadership training, 12
harm
actions that do no, 43
potential of change to, 45
Harper, William Rainey, “Shall the Theological Curriculum Be Modified and How?,” 216–218
Harpers, James Thurber, 237
Harvard Divinity School, Visiting Committee, 176
Hawthorne, Nathaniel, Great Stone Face, 69–70
“Hawthorne” studies, 143–144
hazards, of personal choice, 102
healing, servant-leader characteristics, 5–6
health
corporate, 282
institutional, 143–146
maintenance, 30
nutrition, 29–30
Helming, Oscar, Carleton College, 280
Henry IV (parts I & II) (Shakespeare), 138
Henry V (Shakespeare), 138
Herman Miller Company, 10
Herzog (Bellow), 102
Heschel, Rabbi Abraham Joshua, 26, 275
To Grow in Wisdom, 102
Hesse, Herman
Journey to the East, 3–4, 57–58, 282
Magister Ludi, 57
hierarchy, institutions, 38, 170–171, 176–177, 180
Hill Foundation, nutrition programs, 29–30
history
American Telephone & Telegraph Company, 19–20, 275
church leadership, 30–33
critical thinking and seminary leadership, 214–219
mission statement, 203
Religious Society of Friends (Quakers), 275–276
seminaries, 176, 180–181, 184–185
telephone industry, 220–225
Hitler, Adolph, leadership, 25, 99, 113–114
hope
building, 55–56
communicating, 228
saving remnants, 89–91
short-run vs. long-run, 172–173
structural basis for, 21
vs. despair, 162
Hovland, Carl, Yale Department of Psychology, 149
Hughes, Langston, on dreams deferred, 93
humor, E.B. White in The New Yorker, 254
“I Paint What I See” (E.B. White), The New Yorker, 248–250
ideas
changing institutions, 90
meditation, 274–275
new, 161–162
seminal, 224
identification, gimmicks, 145–146
identity, personal and conformity, 68
illness, prevention, 30
illumination, price, 132
image, seminary, 200–203
imagination
creativity, 98
future planning, 230
independence, free press, 257–258
indifference, combating, 116
industrial revolution, Karl Marx, 30–31
influence
churches, 152
competent leadership, 163
constructive, 98
institutional decisions and society, 218–219
potential for, 175
seminaries, 117
initiative, source, 109–110
insight
ethical, 101
intuitive, 129
trusting your, 95
check and guide to your, 121
future servant-leaders, 55
great dreams, 87
openness to, 59
Institutes of Chairing, 42–43
institutions
change, 104
churches, 152–156
dedication to service, 169, 196
delegation of leadership, 31–33
etymology, 155
exceptional, 144–145, 176–178, 180
healthy, 146
hierarchy of, 38, 170–171, 176–177, 180
legal powers, 197
maintenance functions, 31
mission statements, 194–212
myths, 174–175
nurturing, 37–38
primary motive, 172–173
rebuilding, 122
reconstruction, 179–180
strength, 51–53
sustaining as effective servants, 142–143
The Organization Man, 152–153
theology of, xiii–xiv, 32, 39, 183–184, 232–233
trust in, 209–210
trustee role, 10
integrity
journalism, 254–259
maintaining, 44–45
Robert K. Greenleaf’s father, 265–266
intellect, wisdom and, 102
intent, of a servant, 45
interview, Christian disciplinary, 157
intuition
check and guide to your, 121
feeling of oneness, 75
foresight, 7
guide, 159
judgment, 44–45
leadership potential, 280
moral map, 100
persuasion, 187–188
religious leadership, 125
vs. reason, 99
inventions, new, 98
Is Sex Necessary? (Thurber and White), 237
Jefferson, Thomas
influence of a mentor, 102
University of Virginia, 83
Jesus Christ, disciplinary interviews, 157
journalism, integrity, 254–259
journalists, E.B. White quoting de Tocqueville on, 258
Journey to the East (Hesse), 3–4, 57–58, 282
judgments
intuition, 44–45
testing, 102
wisdom of lay, 225–227
justice, concept of, 254
justification, Hawthorne plant programs, 144
Kennedy, John F., changing perspectives, 105
King and I, impact of new ideas, 67
Kipling, Rudyard, 63
knowledge
acting on existing, 27–33
wonder, 107
Koussevitsky, Serge, Boston Symphony Orchestra, 126
Kropotkin, Petr, Mutual Aid, 51
laboratory, university as learning, 109–110
land, Danish Folk High Schools, 135–137
Land, Edwin H., “Generation of Greatness, the Idea of a University in an Age of Science,” 97
language
communicating hope, 228
unique usage of leaders, 138
laws
antitrust, 50
Mosaic and morality, 99–100
National Industrial Recovery Act of 1933, 226
National Labor Relations Act (Wagner Act), 226
leaders
as learners, 112–113
potential, 162
religious seekers, 120
leadership
acceptance, 181
critical thought, 224
dependability, 132
intellectual, 124
manipulative, 84–85
preparation, 80–81
qualities, 152
religious, 111–167
trustee, 191–194
vs. management vs. administration, 204
Leadership and the New Science (Wheatley), 14
Leadership is an Art (DePree), 10, 14
Leadership Jazz (DePree), 10, 14
learner, leader as, 112–113
learning, accelerated, 139
Learning Organizations, 12
Lenin, Diego Rivera’s mural in Rockefeller Center, 248–250
lessons, errors, 63
Levering, Robert and Milton Moskowitz, The 100 Best Companies to Work for in America, 9
Lewin, Kurt, sensitivity training, 149–150
life
managing your own, 94–95
spirit, 263
view from old age, 267
lifecare communities, retirement, 268, 270
lifestyle
old age, 267–270
Lilly Endowment, Inc., 10
links, between becoming and maturity, 61
listening
leadership attributes, 280
learning by, 275
life’s signals, 94–95, 276–278
prophets, 120
research findings, 113
servant-leader characteristics, 5
logo, Greenleaf Center, 15
love
of oneself, 75
persuasive efforts based on, 165–166
Lowe, Jack, Jr., TDIndustries, 9
Lowe, Jack, Sr., TDIndustries, 9
Lynn, Robert W.
Vice President for Religion, Lilly Endowment, 170
religious leadership, 112
Machiavelli, Niccolo
power seekers, 172
The Prince, 129
wisdom and advice, 199
magazine editors, reader surveys, 229–230
Magister Ludi (Hesse), 57
chaos, 197–199
training foremen, 112–113
trustee oversight of, 191
Management and the Worker, Hawthorne studies, 143
managers, accelerated growth, 139–140
manipulation
persuasion vs., 45, 159–160, 188
power, 84–85
manners, conflict resolution, 154
map, moral, 100
Marx, Karl
industrial revolution, 30–31
vision, 187
masks, entheos, 74
Massachusetts Institute of Technology
“Generation of Greatness, the Idea of a University in an Age of Science,” 97
Research Center for Group Dynamics, 149–150
maturity
and education, 61–76
signs of, 276–277
Mayo Medical School, nutrition program, 30
Mayor Lawrence, renaissance of Pittsburgh, 157–158
McGee-Cooper, Ann, You Don’t Have to Go Home from Work Exhausted!, 12
Mead Corporation, servant-leadership training, 12
meaning, the elusiveness of, 95
media, domination of present day culture, 187
meditation
sorting out signals, 277–278
train travel, 274–275
Mellon, Richard King, renaissance of Pittsburgh, 157–158
Menninger Foundation, 275
mentors
effective, 139–141
finding, 102
preparing future servant-leaders, 53–54
mind-sets
overcoming the obstacle of, 23–24, 27
reformation, 33–35
volunteers, 52–53
mission
clarity of, 149
organizations, xii
statements, 170, 194–212, 222–223, 225
trustee support, 200
mobius strip, logo for RKGC, 15
model
church as institutional, 155
a new leadership, 4
seminary structure, 39
seminary vs. other institutions, 200–202
money
Alcoholics Anonymous, 150–151
church programs, 151
obsession, 161–162
Moore, Robert and Douglas Gillette, The King Within, 13
morality, building, 99–101
morals
common code of, 176
traditional vs. contemporary, 100
Morgan, J.P., telephone industry, 221–223
Mosaic law, and morality, 99–100
Moses, Ten Commandments, 100
Moskowitz, Milton and Robert Levering, The 100 Best Companies to Work for in America, 9
motive, maturing the latent servant, 23
Danish Folk High School, 24
evolutionary, 182
human potential, 150
murals, Rockefeller Center’s Rivera, 248–250
mystery, separating from reality, 113
myths
seminaries, 184–185
National Association for Community Leadership (NACL), National Community Leadership Award, 10–11
National Community Leadership Award, National Association for Community Leadership (NACL), 10–11
National Council of Churches, 275
National Industrial Recovery Act of 1933, 226
National Labor Relations Act of 1935 (Wagner Act), 226–227
National Society for Experiential Education (NSEE), Combining Service and Learning, 11
Newman, Cardinal, change, 34
nurturing institutions, 37
leadership, 192
nutrition, health, 29–30
obituaries
Harold Ross, 243–246
James Thurber, 246–248
objectification, workers, 2
obstacles, clear identification of, 223
offices, Greenleaf Center satellite, 14
Ohio Bell Telephone, 280
Ohio Fellows, 93–94
Oklahoma, E.B. White, 261
old age
E.B. White, 238
preparing for, 263–278
Old Testament, false prophets, 26
opportunities
awareness, 142
creative, 98
optimism, assumptions, 105
order, civilized society, 34
organizations
community leadership, 10
structure, 146–147
Orthodoxy (Chesterton), 128–129
outlook, expanding, 66
oversight, operational use of power, 48–49
pain, organizational, 143
Palmer, Parker, The Active Life, 12
participation, lack of, 119, 169, 196
passion, driving force, 165–166
pastors
American Education Society (AES), 219
patterns, generalizing from previous, 125
peace, promise of, 107
Peck, M. Scott
A World Waiting to Be Born, 11, 14
The Road Less Traveled, 12, 14
people, view of other, 75
perception
religious leadership, 116
perfectionism, creativity and, 99
performance
exceptional, 176–178
institutional roles, 104
leadership, 282
organizational, 145
servant’s, 17
Pericles, contingency thinking, 125, 130
perseverance, confidence, 122–123
maintaining your, 97
traits of effective mentors, 139–141
persons, theology of, 183
perspectives
changing, 105
historical, 131
persuasion
dedication to, 163
John Woolman’s efforts to abolish slavery, 134–135
nature and role of, xii–xiii
power, 85–87
problem solving with, 52–53
religious leaders, 120
servant-leader characteristics, 6
trustees, 187–188
vs. coercion, 6, 44–46, 134–135, 159
philanthropy, site visits, 283
philosophy
modern institutional, 8–9
service to the practice of leadership, ix–x
photograph, Robert K. Greenleaf, xiv–xv
picture, seeing the “whole,” 53, 227, 240–241
pitfalls, awareness, 142–143
Pitt, William, power, 47
Pittsburgh, renaissance, 157–158
planes, float, 284
plans, contingency, 125–129
Pluralistic Reflections on Servant-Leadership (Bordas), 13
poetry
E.B. White, 261
interpreting, 95
mission statement, 204–205
politicians, compromise, 103
Pope John XXIII, contributions to society, 98
possibilities, discovering new, 103
potential
actualization of your, 279–280
judging full, 140
leadership attributes, 280
recognizing latent, 210
power
creative, 98
faculties, 89
intellectual, 231
manipulative, 84–85
mission statements, 197, 205–206
misuse of, 81–82
persuasion, 85–87
society, 172
spirit, 136
trustees, 181
practice, commitment to practice of leadership, x–xii
preparation
facing uncertainty, 272–273
leadership, 80–81
problem-solving strategies, 66–67
religious leaders, 123–124
role of servant, 46
second careers, 271–278
servant-leaders, 53–57
Presley, Elvis, 26
press, sponsorship of testimonials, 255–259
Princeton, Presbyterian seminary, 214
principle, moral, 83–84
priorities, critical thought, 202
problems
advance preparation, 66–67
correcting through persuasion, 52–53
depth of understanding, 66
real-life, 102
relevance of sermons to contemporary society, 218–219
religious leadership, 132–133
process
complexity of the leadership, x–xii
failure of vital links, 164
production, mature servants, 24
programs
existing and new mission statements, 211–212
informal education, 11–12
quality assurance, 283
projections, future, 99
prophecy
compelling vision, 24–27
theory, 35–36
prophets
authenticity test, 120
perception, 161
seekers, 151
true vs. false, 26
Proverbs 29:18 (King James Version), 24, 34–35, 59, 231–233
purpose
question of, 186
seminaries, 196–197
sense of, 73–74
Quakers, slavery, 36–37
qualities, leadership, 114–115, 280
quest, spiritual in Journey to the East, 3–4
questions
answers by Christian programs to modern society’s, 218–219
formation of the mission statement, 200–206
relevance of a mission statement, 223, 227–228
“Rabbi Ben Ezra” (Browning), 267, 270
Reader’s Digest, commissioning articles, 254
realism, assessing a situation, 105–106
reality, separating mystery from, 113
reason, vs. intuition, 99
reception, new visions, 57
reforms, Danish agricultural, 135–137
regeneration
institutional servants, 32–33
institutions, 32–33, 41–43, 220–225
mission statement implementation, 227–228
seminaries, 188
universities, 91
regulation, competition, 50
relationships
building, 274–275
churches and members, 155–156
healing, 5–6
interpersonal, 104
leaders with followers, 119–120
old age, 267
with other generations, 101
younger people, 268
relevance, faith to mission, 207–212
religion, leadership, 111–167
Religion Division of Lilly Endowment, 170
Religious Society of Friends (Quakers)
history, 275–276
seeker movement, 151–152
remembrance, E.B. White, 261, 278
remnants, saving, 89–91
research, findings, 113
Research Center for Group
Dynamics, Massachusetts Institute of Technology, 149–150
resolution, conflict, 154
resources
inner, 133
seekers, 158
theological of seminaries, 183
responses, unwillingness to discuss, 27, 33
challenge, 110
freedom, 79
perspectives, 105
stress, 65–66
responsiveness, anticipating the unexpected, 126–127
restoration, forces of, 117–118
retirement
lifecare communities, 268, 270
preparing for a second career, 271–278
revolution
conditions inviting, 161
institutional, 21
rewards, mentoring, 54
Rewiring the Corporate Brain (Zohar), 8
Richard II (Shakespeare), 138
rightness, testing an act for, 96
risks
decisions, 102
expendability, 229
future planning, 230
institutional change, 90–91
religious leadership, 132
understanding change, 67
Rivera, Diego, mural in Rockefeller Center, 248–250
Riverside Church, Harry Emerson Fosdick, 228
Rockefeller Center, Rivera mural, 248–250
Rogers, Carl, formula for meeting conflict, 67
roles
boards of directors, 10
building the trustee, 192
chairpersons, 188–190, 212–220, 228–229
church pastors, 151
faculties, 185–187
foundations, 40–41
institutional, 104
public service, 96
religious leaders, 160
of universities, 80
Roosevelt, Franklin D., language use, 138
roots, formative years, 266–267
Ross, Harold
obituary by E.B. White, 243–246, 260
Salisbury, Harrison, Xerox Corporation, 255
Sampson, Patsy, The Leader as Servant, 13
sanity, hope, 172
Saturday Evening Post, response analysis, 229–230
Schneider Engineering company, 9
search
chairpersons, 188–190
entheos, 72–73
personal significance, 69
Stuart Little (White), 259–260
Seeker and Servant (Greenleaf), “Fable,” 166–167
seekers
creating a caring society, 56–57
nurturing, 120
potential leaders, 162
power, 172
prophetic visions, 36
resources for Church growth, 158
sustaining, 160–161
self-actualization, seeking, 94
self-regeneration
capacity, 171
promoting, 41–43
seminaries
admissions process, 204
caring, 174
changes, 116–117
chaos, 197–199
churches, 177–178
consultants, 157
critical thought, 202
evolution, 38–39
faculty, 186
financial support, 166–167
future, 232–233
hierarchy of institutions, 170–171, 176–177, 180
history, 176, 180–181, 184–185
image, 203
mission statements, 170, 194–212
myths, 184–185
potential for influence, 175
primary mission, 141–142
prophetic visions, 37–38
purpose, 196–197
regeneration, 188
self-regeneration, 180
theological resources, 183
theology, 121–123
trustees, 38
unifying vision, 185
seminars, for future servant-leaders, 55
Seminiary as Servant, Essays on Trusteeship (Greenleaf), 117
Senge, Peter
organizational management, 2
servant-leadership concept, 12
shared vision, 78
sense, common, 102
serenity
achieving, 277
old age, 266–267
reaching, 107
spirit, 264–266
sermons
Harry Emerson Fosdick, 228
relevance to society today, 218–219
servant
idea of, 22–23
institutions as, 194
preparation for the role of, 46
stature, 180
ultimate model, 155
Servant Leadership (Greenleaf), 116–117
“Trustees as Servants,” 171
“Servant, Retrospect and Prospect” (Greenleaf), 117
service
American society, 231
attitude of, 95–96
authority of, 281–282
institutional dedication to, 169, 196
optimal institutional, 24
religious leadership, 123
role of public, 96
spirit, 264
service-learning, experiential education, 11
Shakespeare, William
94th sonnet, 46
Henry IV (parts I & II), 138
Henry V, 138
Richard II, 138
“Shall the Theological Curriculum Be Modified and How?” (Rainey), The American Journal of Theology, 216–218
signals
life-shaping, 94–95
listening to life’s, 276–278
sorting out, 277–278
significance
current, 71
Sisters of St. Joseph’s Health System, 9
site visits, philanthropy, 283
skills
chairperson, 193–194
foresight, 99
language, 163
persuasion, 44–46
slave, greatness, 178–179
slavery
Religious Society of Friends (Quakers), 36–37, 133–135, 165–166
social contributions
constructive, 99
creativity in making, 98
society
America as a low-serving, 231
anxiety, 106–107
caring and a good, 17
contemporary, 173
contribution to quality of, 195
corruptors of, vii
facets of a good, 115
impact of great universities, 109–110
impact of The Organization Man, 152–153
institution-bound, 32
moral basis, 176
power, 172
relevance of sermons to contemporary, 218–219
religious leaders, 115
solutions
gimmicks, 143–146
preconceived, 66–67
Song of the Open Road (Whitman), 66, 101–102
sources, liberating visions, 58–59
Spears, Larry, The Greenleaf Center, 284, 289–291
sphere, maturity and size of personal, 63–64
spirit
leading with, 223
power, 136
sustaining, 160
ultimate test of, 263–278
values, 114
spirituality, mission statement, 204–205
sponsorship, of testimonials, 254–259
stability, change, 34
staff, servant of the mission of an institutional, 197
stand
certainty of where you, 159, 187
taking a moral, 100
statements, mission, 170, 194–212, 222–223, 225
status
chairperson, 225–227
quo and personal growth, 73–76
Stengel, Casey, language use, 138
stereotypes, avoiding, 70
stewardship, servant-leadership characteristics, 7
strategies
growth, 108–109
living with anxiety, 107
nurturing critical thinking, 219–220
problem-solving preparation, 66–67
regeneration of an institution, 222–225
strength
building, 123–124
ego, 63
institutions, 51–53
stress
religious leadership, 129–130
responsibility, 65–66
structure, formal vs. informal institutional, 146–147
struggle, success, 66
Stuart Little (White), 259–260
students
anger, 153
faculties, 155
impact of The Organization Man, 152–153
leadership potential, 28–29
revolution in the 1960’s, 25
servant of the mission, 197
trustee chairperson relationships, 189–190
unrest and Carleton College, 251
success, struggle, 66
support, financial for seminaries, 142, 166–167, 193, 196
surveys, response analysis, 229–230
survival, mission statement, 195
synergy, working toward, 21–22
talent, identifying and nurturing, 280
Taliesen, 61
“Talk of the Town,” The New Yorker, 254
TDIndustries, Fortune magazine’s 10 best companies to work for list, 9
Teacher as Servant, a Parable (Greenleaf), 91, 117, 155
teachers
dedication, 154–155
of servant-leadership, 55–57
television, commercial, 49–50
Ten Commandments, Moses, 100
Terre Haute, Indiana, 266, 279
test
adequacy of theology, 183–184
authenticity of a prophet, 120
of caring, 173–174
character of a vision, 34
decision-making, 67
of entheos, 75
greatness of a dream, 88
impact of servant on society, 43
judgment, 102
mission statement, 196, 205–206
personal growth, 72–76
religious leadership, 119–120, 123
responsible effectiveness, 110
rightness of an act, 96
spirit, 263–278
spirit development, 205
testimonials, sponsorship, 254–259
The 100 Best Companies to Work for in America (Levering and Moskowitz), 9
The Active Life (Parker), 12
The American Journal of Theology, “Shall the Theological Curriculum Be Modified and How?” (Rainey), 216–218
The American Legion News Service (E. B. White), 239
“The Courage to Be” (Tillich), 277
The Elements of Style (White), revision of Strunk’s, 235
The Ellsworth (Maine) American, E.B. White’s letter to, 255–259
The Empowered Manager (Block), 7, 14
The Fifth Discipline (Senge), 10, 14
The Greenleaf Center, Larry Spears, 284, 289–291
“The Growing Edge Church,” characteristics, 148–152
“The Institution as Servant” (Greenleaf), 116
The King Within (Moore and Gillette), 13
The Last Flower (Thurber), 247–248
The Leader as Servant (Sampson), 13
The Male Animal (Thurber), 247
The Marriage of Heaven and Hell (Blake), 59
The New York Times, use of power, 5
The New Yorker
Harold Ross, 243–246
James Thurber, 236–237, 246–248
The Organization Man, impact on society, 152–153
“The Power to See Life Through” (Fosdick), 277
The Prince (Machiavelli), 129
The Road Less Traveled (Peck), 12, 14
The Saturday Evening Post (E. B. White), 236
“The Second Tree from the Corner” (White), 97, 251–253
The Seminary as Institution (Greenleaf), 200
“The Servant as Leader” (Greenleaf), 116
The Seven Habits of Highly Effective People (Covey), 14
“The Spirit is Power,” Danish Folk High School, 24–25
The Stranger (Camus), 252
The Toro Company, 9
The Trumpet of the Swan (White), 260–261
“The Uses of Old People” (Davis), 271
The View From Eighty (Cowley), 266–267
“The Wild Flag” (White), 254
The Yale Review, “A Slight Sound at Evening” (White), 241–243
theme, evolution of the servant, 20–21
theologians, public vs. seminary, 206–207
theology
biblical, 215–216
churches, 164
critical thought, 213–214, 219–220
institutional strength, 142
of institutions, xiii–xiv, 32, 39, 183–184, 232–233
persons, 183
religious leadership, 121–123
theory
leadership, vii–ix
of prophecy, 35–36
thinking
contingency, 124–129
critical, 202, 213–214, 219–220, 224, 227, 232–233
unconventional, 28
Thom, John, corruption of society, vii
Thoreau, Henry David, Walden, 241–243
Thurber, James
and E.B. White, Is Sex Necessary?, 237
The Last Flower, 247–248
The Male Animal, 247
Walter Mitty, 247
Tillich, Paul, “The Courage to Be,” 277
Tilly, Eustace, The New Yorker, 239
time
investment, 192–193
personal use of, 74
pressure of, 108
To Grow in Wisdom (Heschel), 102
Tolstoy, Leo, definition of faith, 109
tombstone, epitaph on Robert K. Greenleaf’s, 281
Total Quality Management, 12
traditions
consensual, 78–79
mission statement, 203
moral, 99–101
training
chairpersons, 42–43
managerial, 138–140
pastors, 228
religious leaders in the 19th and 20th century, 215–216
sensitivity, 149–150
transformation
personal, 12
towards serving institutions, 23
towards synergy, 21–22
travel
cultural differences, 64
meditation during train, 274–275
trends, anticipating the future from current, 129–131
Trexler, “The Second Tree from the Corner” (White), 251–253
trust
breech of, 198
of constituency, 87
faith as, 115, 131–132, 173, 212
in institutions, 209–210
preparation for a position of, 274
trustees
breach of trust, 198
conceptual leadership, 185
conceptual orientation, 7
establishing hope, 56
exceptional, 171
Institutes of Chairing, 42–43
mission definition, 200
powers, 181
roles within institutions, 10, 200–206, 210–211
vision, 18
“Trustees as Servants” (Greenleaf), 116
trusteeship
art of, 186
constructive leadership, 182–184
greatness, 103–105
trustworthiness, trustee chairpersons, 190
umbrella effect, 52
uncertainty, preparation for facing, 272–273
understand, failure to, 66–67
unexpected, anticipating the, 126–127, 131
U.S. Air Force, 275
U.S. Steel, J.P. Morgan, 221
unity, personal, 75
universities
as a learning laboratory, 109–110
change, 116
credentialing, 83
crisis of leadership, 79
environment, 108–109
faculties, 89–91
gaining experience, 103
great dreams, 88–89
improving, 105
lack of vision, 28–29
regeneration, 91
University of Virginia, Thomas Jefferson, 83
urgency, creating a sense of, 223–225
usefulness, old age, 271
vaccine, anti-leadership, 29, 81, 281
Vail, Theodore N.
contributions to society, 98
telephone industry, 221–223
values
coercive power, 86
communicating, 114
finding your own, 100
harmony, 158
humane, 282–283
leadership potential, 280
spirit, 114
Vietnam war, coercive power, 83
visions
compelling, 24–26
formation of new, 231–233
institutions, 18
prophetic, 35–37, 137, 161, 194, 214
regenerating, 41–42
shared, 78–79
unifying, 185
using existing knowledge, 24–27
Visiting Committee, Harvard Divinity School, 176
vocation, choice of, 96
voices, prophetic, 192
followers, 44
mind-sets, 52–53
value, 283–284
W.K. Kellogg Foundation, 10
Wagner Act of 1935, 226–227
Walden (Thoreau), 241–243
Walter Mitty (Thurber), 247
Western Electric Company, Hawthorne studies, 144
“what we know,” compelling vision, 24–27
Wheatley, Margaret
Leadership and the New Science, 14
organizational management, 2
White, Andrew, Cornell University, 238
White, Elwyn Brooks
Charlotte’s Web, 260–261
Cornell University, 238–239
“I Paint What I See” (The New Yorker), 248–250
and James Thurber, Is Sex Necessary?, 237
letter to The Ellsworth (Maine) American, 255–259
obituary for Harold Ross, 243–246
obituary for James Thurber, 246–248
remembrance, 278
Stuart Little, 259–260
The New Yorker magazine, 235–262
“The Second Tree from the Corner,” 97, 251–253
The Trumpet of the Swan, 260–261
Whitman, Walt, Song of the Open Road, 66, 101–102
wholeness
certainty of direction, 260
feelings of, 75
search for, 6
Wilde, Oscar, 64
wisdom
lay judgments, 225–227
nurturing, 101–103
small town people, 250
unconventional, 28
wonder
anxiety, 107–108
attitude of, 95
Woolcott, Alexander, beer testimonials, 254–255
Woolman, John
persuasive efforts, 165
servant model, 44
sustaining spirit, 160
Wordsworth, William, judgment of man, 106
work
creating new leaders, 163–167
growth, 74–75
satisfaction, 65
significance, 69
Working Woman, modern leadership, 3
Works and Days (Emerson), 46
worlds, inward vs. external, 107
worldview
G.K. Chesterton, 106
perception, 107–108
Wright, Frank Lloyd, on art, 61–62
writing, moral necessity, 236–237
Wythe, George, mentoring, 102
Xerox Corporation
E.B. White’s reply regarding sponsorship of testimonials in the press, 255–259
Harrison Salisbury testimonial, 255
You Don’t Have to Go Home from Work Exhausted! (McGee-Cooper), 12
Zohar, Danah
organizational management, 2
Rewiring the Corporate Brain, 8