Contents

Preface

Acknowledgments

Author and Contributor

Introduction

1 Assessment

The Role of Assessment in Coaching

Stages of Change

A Brief History of Psychological Assessment and Psychometric Instruments

Assessment Methods for Coaches

Confidentiality in Assessment

What to Evaluate

Discussing the Results

Feedback and Goal Setting

Overarching Assessment Questions

Summary

References

Recommended Readings

2 Developmental Psychology and Adult Development

Temperament

Freud’s Psychosexual Stages

Jung’s Contributions

Piaget’s Stages of Cognitive Development

Erikson’s Psychosocial Stages

Attachment Theory

Stages of Adult Development: Gould and Levinson

Moral Development

Implications for Coaching

References

Recommended Readings

3 The Psychodynamic View

Usefulness

Theoretical History and Basics

What Motivates People?

The Role of Fantasy

The Unconscious at Work

Core and Related Concepts

On Theory and Application

Summary

References

Recommended Readings

4 Behavioral Concepts

History: From Rat Mazes to Cubicles

Usefulness in Coaching

Basic Principles

Using a Behavioral Approach to Coaching

Myths and Misconceptions

Strengths and Weaknesses of the Behavioral Approach

Summary

References

Recommended Readings

5 The Person-Centered Approach

Historical Background

View of Human Nature

Basic Characteristics and the Core Premise

The Process: Therapeutic Goals

The Therapist’s Function and Role

The Relationship between Therapist and Client

Basic Ingredients of Executive Coaching

Rogerian Applications to Coaching

Strengths of the Approach

Limitations

Coaching Examples

The Future of Genuineness, Acceptance, and Empathy

Summary

References

Recommended Readings

6 Cognitive Psychology and Cognitive Therapy

Case Example

The Theory

History

Philosophical Basis

Coaching with Cognitive Approaches

Imagery

Application

Application: Barney Revisited

Strengths and Weaknesses of the Approach

Limitations

Packaging Cognitive Therapy

Summary

References

Recommended Readings

7 Family Therapy and Systems Thinking

Family Therapy and Business

Background and History of the Approach

A Review of the Basics

Useful Ideas for Coaching Intervention

Applications

Strengths

Weaknesses

Summary

References

Recommended Readings

8 The Existential Stance

History and Background

Key Ideas

Six Core Concepts for the Executive Coach

Ten Existential Guidelines for the Executive Coach

Strengths and Weaknesses of the Existential Viewpoint in Coaching

References

Recommended Readings

9 Social Psychology and Coaching

A Brief History

The Power of the Situation

Field Theory

Cognitive Dissonance

Groupthink and the Abilene Paradox

Schemas and the Effects of Expectation

Lessons in Leadership

Emotional Intelligence

Cooperation and Competition

Interpersonal Influence

Similarity and Other “Like” Factors

Compliance

Summary

References

Recommended Readings

10 Hypnotic Communication

Influence and Resistance

Hypnosis and Communication

Principles and Attitudes

Hypnosis without (Obvious) Trance

Final Thoughts

References

Recommended Readings

11 Emotional Intelligence

History

Popularity

Models of Emotional Intelligence (EI)

Assessment of Emotional Intelligence

Criticisms, Issues, and Challenges

What Is a Coach to Do?

Summary

References

Recommended Readings

12 Lessons from Athletic Coaches

Common Themes

Nuggets

Summary

References

Recommended Readings

13 Coaching Women

What Coaches Need to Know

How Coaches Can Help

What Organizations Can Do

Summary

Note

References

Recommended Readings

14 Psychopathology and Coaching

Traits versus Pathology

The Mentally Healthy Person

Pathologies

What Is a Coach to Do?

References

Recommended Readings

15 Leadership

Overview and Various Starting Points

Classic Historical Leadership Studies

Modern Leadership Theories

Good and Bad Leadership

Summary

References

Recommended Readings

16 Workers, Managers, and Leaders

Differences among Workers, Managers, and Leaders

The “Modern” View

The Coach’s Opportunity

The Roles That Coaches Play

Summary

References

Recommended Readings

17 Ethics in Coaching

Professionalism

Scope of Practice

Two Different Cultures

Areas of Similarity

Areas That Are Unclear

Other Areas in Question

Summary

References

Recommended Readings

18 Making the Transition

Transition A: The Business Culture and the Profit Motive

Transition B: Presentation of Self

Transition C: Marketing and Sales

Transition D: Mixing Relationships

Transition E: Contracts and Business Arrangements

Conclusion: Be Exceptional

References

Recommended Readings

Index

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