Copyright 2009 Sylvia Ann Hewlett

All rights reserved

Printed in the United States of America

13 12 11 10 09 5 4 3 2 1

“The Morning After” (from “The Poseidon Adventure”), words and music by Al Kasha and Joel Hirschhorn © 1972 (renewed) WB Music Corp. & Warner-Tamerlane Publishing Corp. All Rights Reserved. Used by Permission of Alfred Publishing Co., Inc.

No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to [email protected], or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

9781422152713

Library-of-Congress cataloging information forthcoming

The paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Publications and Documents in Libraries and Archives Z39.48-1992.