INDEX
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abilities, and persistence
Achor, Shawn, The Happiness Advantage
adapting to change
Aesop, Tortoise and the Hare
agreeableness
Air France Concorde disaster (2000)
Akers, John
American Insurance Group (AIG)
American Psychological Association
anxiety, reducing
apology
Apple
arrogance, reputation for
assumptions, risk from
attainable goals
attitude
Austerlitz, Battle of
authenticity
avoidable errors, and stagnation
awareness, bounded
balanced enthusiasm
Bandura, Albert
Bank of America
barriers, to problem solving
baseball
Bass, Dick
Bazerman, Max
Beddows, Zanny Minton
behavior, repeated
best-care scenarios, visualizing
best practices
BlackBerry phone
blind persistence
Blockbuster
blue ocean strategy
body language, unconscious feedback from
Boston Market
bounded awareness
Bowman, Bob
brain, negative information
processing by
Bryan, William
BSQ, see Think Big, Act Small, Move Quick (BSQ)
Bush, George W.
career expectations
career goals, long-term
career guidance
career inflection points
career moves
Carnegie Mellon University
cascading failure
central nervous system, real and imagined events and
CEOs, candidate assessment
change
adjusting to
awareness of
need for
speed of
Christensen, Clayton, The Innovator's Dilemma
Chugh, Dolly
Churchill, Winston
classes, learning from
CNN
Columbus, Christopher
comfort zone
companies
failure research
stagnation in
competition
complacency
complexity, failure from
concentration, enthusiasm and
confidence
Confucian proverb
conscientiousness
constructive failure
constructive reaction to feedback
Consumer Reports
control
internal or external locus of
loss of
of trajectory
Coolidge, Calvin
Coors Brewing Company
core skills
creative thinking
failure impact on
Csíkszentmihályi, Mihály
decision making
distracted
speed of
deep feedback
deep learning
delayed gratification
Demand (Slywotzky)
depersonalization
destructive reaction to feedback
diffusion
Disney World
distal goals
distractions, vs. priorities
Dodson, John
Doolittle Raid on Japan (1942)
Dow Jones Industrial Average (DJIA)
Duncker, Karl
On Problem Solving
early adopters
Eastman Kodak
Economist
Edison, Thomas
emotional stability
enthusiasm
persistence and
entrenchment
Epictetus
Ericsson, K. Anders
errors, see mistakes
ESPN
execution
exercises
on failure
on feedback
feelings about job
on goals
on milestones
on persistence
on priorities
on stagnation
expectancies
influence on teacher views of students
in job performance
experience-based learning
exposure-based learning
external locus of control
extinction burst
extravert
extrinsic motivation
face-to-face meetings, for feedback
failure
cascading
categories
exercise
fallacy of inevitable
intelligent
introspection and
learned helplessness and
positive
response to
vs. stagnation
survival sense and fear of
uncovering positive
view of
fear of failure
feedback
benefit of asking for
capitalizing on
dismissing
environmental-based
exercise on
from mentors
neglecting to ask for
from peers and colleagues
reaction to
reluctance to listening to
seeking
from setting goals
surface
unconscious
Feedback Knowledge Circle
floppy disk drives
flow
focus, short-term
Forbes
Ford, Henry
foundation, for trajectory
franchising
functional fixedness
future opportunities, vs. short-term gain
General Electric
Gerstner, Louis Jr.
Giannini, Amadeo
Gibson, Bob
Gladwell, Malcolm, The Tipping Point
glass, half-empty vs. half-full
goal proximity
goals
exercise on
importance of
long-term
management
meaning in
openness to new
realistic
self-efficacy and
sharing with others
Goldberg, Lewis
good failure
Gore, Al
gratification, delayed
Great Depression
Grisham, John, A Time to Kill
group self-fulfilling prophecies
Grove, Andy
Haas, Brendan
The Happiness Advantage (Achor)
happiness, and success
Harter, Noble
Harvard Business Review
Hastings, Reed
Hawk, Tony
How Did I Get Here?
help
helplessness, learned
high-fidelity training
hiring processes
hope, loss of
House of Cards
How Children Succeed (Tough)
How Did I Get Here? (Hawk)
IBM
idea generators
impatience
In-N-Out Burger
industrial-organizational psychology
inflection points
innovation, success and
Innovators
The Innovator's Dilemma (Christensen)
Intel
intelligent failure
interests, aligning occupation with
internal locus of control
Internet browsers
interpersonal stagnation
interviews, visualizing
intrapersonal stagnation
intrinsic motivation
introspection
introvert
iPhone
Jacobson, Lenore
J. C. Penney
Jefferson, Thomas
job loss
Jobs, Steve
Johnson, Ron
Jordan, Michael
Kaplan, Steven
Kennedy, John F.
Kim, W. Chan
Kraft Foods
Lafley, A. G.
learned helplessness
learned optimism
learning
deep
from failure
from mentors
time spent in different formats
Lemieux, Mario
listening
Little Bets (Sims)
Lombardi, Vince
Lone Survivor (Luttrell)
luck
Luttrell, Marcus, Lone Survivor
MacDonald, Kyle
Mandela, Nelson
marathon runners, goal for
Mars, travel to
mastery of skills
Mauborgne, Renee
Mavens
Memorex
mentor circle
mentors, feedback from
merger
Merrill Lynch
milestones
exercise
mindset
Mischel, Walter
mistakes
avoidable, and stagnation
learning from
recovery from
Moglia, Joe
Moore, Gordon
Morgan, J. P.
Morse code operators
motivation
mountain climbing
Mycoskie, Blake
Napoleon Bonaparte
Navy SEALS
negative information, brain processing of
negative plateau
negativity bias
negativity expectancy
Nesmeth, James
Netflix
new job, expectancies for
new products
noise
North Pole, skiing to
numbers, concept of
observation, feedback from
Ochs, Nola
Olympics, training for
On Problem Solving (Duncker)
openness to experience
opportunities, openness to
opportunity loss
optimism
learned
outlier performance
overanalysis
paralysis by analysis
patience
patient urgency
Penney (J. C.)
perceptions, variations in
performance
outlier
rating
sustained
undermining effect on
performance improvement plan (PIP)
permanent plateau
perpetual circle of success
persistence
enthusiasm and
exercise on
of Navy SEALS
patient urgency and
psychology of
success and
personality types, and trajectory patterns
Phelps, Michael
plateaus
growth to break
inflection points and
stabilization and flow
stabilization at
vs. stagnation
staving off at IBM
positive failure
positive outlier
positive plateau
power outage (2003)
preparation
presentations, visualizing
pressure, and task difficulty
preventable failures
priorities
vs. distractions
exercises
pro bono work
proactive feedback
problem solving, barriers to
processing feedback
procrastination
Procter & Gamble
progress principle
progression, process of
proximal goals
psychological fidelity
psychology
of persistence
of workplace
Pygmalion effect
range restriction
realistic goals
red ocean strategy
reflection
reinforcement theory
resistance, overcoming your own
Rice, Jerry
RIM
Ripken, Cal Jr.
risk
from assumptions
failure impact on
identifying
Rosenthal, Robert
San Francisco
Saunders, Ben
Schultz, Howard
Seagate Technology
search engines
self-contentment
self-efficacy
variations in
self-fulfilling prophecy (SFP)
self-ratings
Seligman, Martin
Seneca
Seven Summits
short-term gain, vs. future opportunities
Sims, Peter, Little Bets
skills
aligning occupation with
core
developing
difficulty in assessing own
evaluating
expanding
vs. job requirements
mastery of
technical
Slywotzky, Adrian, Demand
Smith, Emmitt
Snyder, Harry
South Africa
specificity of goals
speed
of change
stabilization period
stagnation
avoiding
in concept
exercise
vs. failure
halting
types
of Yahoo!
Stanford University
Starbucks
strategy, rethinking
strengths, building
subordinates, feedback from
success
barrier to
belief in
as choice
failure and
as goal
and happiness
incremental
innovation and
maintaining record of
maximizing
maximizing likelihood of
perpetual circle of
persistence and
seeking feedback during
visualizing
supply chain organization (SCO), of Starbucks
surface feedback
sustained performance
synergistic accumulative effect
TD Ameritrade
teams, self-fulfilling prophecy for
technical skills
technology sector, industry speed
Think Big, Act Small, Move Quick (BSQ)
military precedence
plan
small bites
thinking
3D printer
360-degree review
time management
A Time to Kill (Grisham)
The Tipping Point (Gladwell)
TOMS (show company)
top-level executives, mentors for
Tough, Paul, How Children Succeed
training
trajectory
beginning
control of
example
ownership
shape of
steps for managing
truth, deep feedback as
unconscious feedback
Under Armour
unemployment, opportunity in
United Football League
U.S. presidential election
University of Chicago Booth School of Business
visualization
Walmart
Walsh, Bill
Walton, Sam
weaknesses
identifying
time spent on improving
weight loss, goals for
Welch, Jack
willpower
work diaries
X Games (Extreme Games)
Yahoo!, stagnation of
Yerkes, Robert
Yerkes-Dodson Law