Table of Contents

Preface

About This Book

Part I – Requirements Elicitation at a Glance

Chapter 1: Introduction to Elicitation

What Elicitation Is Not

Terminology

When Is Elicitation Complete?

Part II – Planning Requirements Activities

Chapter 2: Build the Foundation

Assemble the Planning Team

Review of Preproject Business Analysis Information

Chapter 3: Assess Project Size, Complexity, and Risk

The Project Complexity Model

Scale Requirements Deliverables to the Project Profile

Chapter 4: Conduct a Stakeholder Analysis

Identify Project Stakeholders

Identify Each Stakeholder’s Role

Assign Project Deliverables

Identify Stakeholder Project Interest

Identify Stakeholder Power and Influence

Revisit Stakeholder Analysis

Produce a User Analysis

Chapter 5: Determine the Project Life Cycle

The Project Life Cycle

Variations in Project Life Cycles

Select the Appropriate Project Life Cycle

Tailor the Project Life Cycle

Determine the Solution Delivery Strategies

Project Life Cycle Training

Chapter 6: Plan Requirements Activities

Planning Requirements Activities

Detailed Requirements Phase Plans

Summary-Level Requirements Plans for Design, Construction, and Test Activities

Summary-Level Requirements Plans for Delivery of the New/Changed Business Solution

Requirements Planning Considerations

The Requirements Management Plan

Part III – Elicitation in Practice

Chapter 7: Brainstorming

Types of Brainstorming

Rules for Brainstorming

Tailoring Brainstorm Sessions

Chapter 8: Requirements Elicitation Workshops and Discovery Sessions

Resolving Requirement Conflicts

Formal Requirements Elicitation Workshops

Business Process Improvement Workshops

Agile Requirements Elicitation Workshops

Rapid Application Design Workshops

Joint Application Development Workshops

Rules for Elicitation Workshops

Tips for Successful Workshops

Tailoring Requirements Elicitation Workshops

Chapter 9: Interviewing111

Requirements Elicitation Interview Types

Benefits of Requirements Elicitation Interviews

Tips for Successful Requirements Elicitation Interviews

Rules for Effective Requirements Elicitation Interviews

Tailoring Requirements Elicitation Interviews

Chapter 10: Surveys

Types of Requirements Elicitation Surveys

Benefits of Requirements Elicitation Surveys

Rules for Effective Requirements Elicitation Surveys

Tailoring Requirements Elicitation Surveys

Chapter 11: Documentation Review

Benefits of Documentation Reviews

Rules for Effective Requirements Documentation Reviews

Tailoring Documentation Reviews

Chapter 12: Analyzing Interfaces

Benefits of Interface Analysis

Types of Interface Analysis Meetings

Rules for Effective Interface Analysis

Tailoring Interface Analysis

Chapter 13: Eliciting Supplemental Requirements

Benefits of Eliciting Supplemental Requirements

Rules for Effective Elicitation of Supplemental Requirements

Tailoring Supplemental Requirements

Summary

Appendixes

Appendix A: Sample Business Requirements Document

Appendix B: Sample Business Requirements Document—Use Cases

Appendix C: Sample Requirements Management Plan

Index

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