Jesse J. Herrera is a senior systems analyst for a Fortune 100 company in Houston, Texas. Mr. Herrera holds a bachelor of science degree in computer science from the University of Arizona and a master of science in telecommunication management from Southern Methodist University. His responsibilities have included design and implementation of enterprise network architectures, including capacity planning, performance monitoring, and network management services. His recent activities include engineering and support roles in electronics business and retail system services.

Nermeen Ismail is a technical leader in the TelePresence Systems Business Unit in Cisco. She has more than 15 years of experience in academia and industry, focusing on multimedia communications over packet networks. Nermeen has an engineering degree from Cairo University and a master of science degree from University College London.