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10. Ibid.

11. “Intel’s chip of worms?” The Economist, December 17, 1994, page 65. ©1994 The Economist Newspaper Ltd. All rights reserved. Printed with permission. Further reproduction prohibited.

12. Corcoran, Elizabeth. “The Glitch That Stole Intel Corp.’s Christmas; Pentium’s Flaws Shake Company.” The Washington Post, December 19, 1994, page A1.

13. Courtesy of Johnson & Johnson from www.jnj.com/our_company/our_credo/index.htm.

14. “Aircraft Accident Report, United Airlines, Inc. McDonnell-Douglas, DC-8-61, N8082U, Portland, Oregon, December 28, 1978.” National Transportation Safety Board, NTSB-AAR-79-7.

15. Ibid, page 19.

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23. “Motorola’s Symphony Digital Radio Chipset Delivers Breakthrough AM/FM Reception and Performance—Christmas 2003 Radios Will Receive More Stations and Sound Notably Better.” www.motorola.com/mediacenter/news/detail/0,,1573_1221_23,00.html.

24. Columbia Accident Investigation Board, Report Volume 1, August 2003, page 198, U.S. Government Printing Office.

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26. Scripophily.com, Eastern Steam Navigation Company 1851—Great Eastern Ship. http://store.yahoo.com/scripophily/eassteamnavc.html

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28. Lord, page 21.

29. “Birth of Titanic.” RMS Titanic, Inc. Web site: www.titanic-online.com.

30. “Titanic’s Provisions and Linen” Titanic-Titanic.com. http://www.titanic-titanic.com/

31. “Cable & Wireless: A History” Cable & Wireless Web site. http://www.cwhistory.com/

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33. “Passengers and Crew.” www.titanic-online.com.

34. “The Voyage.” RMS Titanic, Inc. Web site: www.titanic-online.com.

35. “Titanic Tragedy Spawns Wireless Advancements.” The U.S. National Marconi Museum, marconiusa.org Web site.

36. “The Ice Warnings.” Titanic-Titanic.com

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38. Brander, Roy. “The RMS Titanic and its Times: When Accountants Ruled the Waves.” Elias Kline Memorial Lecture, 69th Shock & Vibration Symposium, October 12-16, 1998, Minneapolis, Minnesota.

39. The Molly Brown House Museum, Web site: 1912, http://mollybrown.org/1912.asp.

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44. Paté-Cornell, M. Elisabeth and Paul S. Fishbeck. “Risk Management for the Tiles of the Space Shuttle.” Interfaces. The Institute of Management Sciences 24:1, January-February 1994, page 81.

45. Ibid, page 64.

46. Columbia Accident Investigation Board, Report Volume 1, August 2003, U.S. Government Printing Office, page 101.

47. Ibid, pages 37-38.

48. Ibid, page 36.

49. “Pushing Back—Bridgestone Boss Has Toughness, But Is That What Crisis Demands?” Wall Street Journal, September 12, 2000, page 1.

50. “A Crisis of Confidence.” Business Week, September 18, 2000, page 31.

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53. Greenwald, John. “Inside the Ford/Firestone Fight.” Time, May 29, 2001.

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55. “Testimony of Bridgestone/Firestone, Inc. Before The Senate Commerce Committee.” September 12, 2000, page 9.

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57. Krueger, Alan B. and Alexandre Mas. “Strikes, Scabs, and Tread Separations: Labor Strife and the Production of Defective Bridgestone/Firestone Tires.” Princeton University, January 2003.

58. Greenwald, John. “Inside the Ford/Firestone Fight.” Time, May 29, 2001.

59. Swartz, Mimi with Sherron Watkins. POWER FAILURE: The Inside Story of the Collapse of ENRON. Doubleday, 2003, page 13.

60. “Consistently Right About Enron.” Pennsylvania Gazette, Volume 100, No. 4, March-April 2002.

61. McLean, Bethany. “Is Enron Overpriced?” Fortune, March 5, 2001.

62. Swartz, Mimi with Sherron Watkins. POWER FAILURE: The Inside Story of the Collapse of ENRON. Doubleday, 2003, page 114 (picture).

63. McLean, Bethany. “Why Enron Went Bust.” Fortune, December 24, 2001.

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65. “Report of Investigation by the Special Investigative Committee of the Board of Directors of Enron Corporation.” February 1, 2002, page 69.

66. Ibid, page 4.

67. Ibid, page 148.

68. Gantz, John and Jack Rochester. The Naked Computer. Morrow, 1983.

69. Leung, Shirley. “CEO Cantalupo’s Focus on Improving Food, Service Sparks a Turnaround.” The Wall Street Journal, January 28, 2004.

70. Treacy, Michael E. and Frederick D. Wiersema. “Customer Intimacy and Other Value Disciplines.” Harvard Business Review, January 1993.

71. “Statement of Rear Admiral Paul E. Sullivan, U.S. Navy Deputy Commander For Ship Design, Integration and Engineering, Naval Sea Systems Command before The House Science Committee on the Subsafe Program.” October 29, 2003.

72. Ibid.

73. Johnson, Stephen. “A Long And Deep Mystery—Scorpion Crewman Says Sub’s ‘68 Sinking Was Preventable.” Houston Chronicle, May 23, 1993.

74. DiMercurio, Michael. “How Did The Scorpion Really Sink?” www.ussdevilfish.com/newsletter/news14.htm.

75. “Statement of Rear Admiral Paul E. Sullivan, U.S. Navy Deputy Commander For Ship Design, Integration and Engineering, Naval Sea Systems Command before The House Science Committee on the Subsafe Program.” October 29, 2003.

76. FAA data from Aircraft Owners and Pilots Association (www.aopa.org) Web site.

77. Annual Review of Aircraft Accident Data, U.S. Air Carrier Operations Calendar Year 1999. National Transportation Safety Board, NTSB/ARC—02/03.

78. “FAA Historical Chronology 1926–1996.” Federal Aviation Administration Web site, www1.faa.gov/aboutfaa/History_Chron.cfm.

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81. Haynes, Al. “Eyewitness Report: United Flight 232.” AirDisaster.com.

82. “Aircraft Accident Report, United Airlines, Inc. McDonnell-Douglas, DC-10-10, N1819U, Sioux City, IA, July 19, 1989.” National Transportation Safety Board, NTSB-AAR-90-06.

83. Quintanilla, Carl. “USAir Taps Former General to Oversee Safety, Commissions Independent Audit.” The Wall Street Journal, November 21, 1994, page A4.

84. Ban, Linda. “The Automotive Industry: On the Road to On Demand.” IBM Executive Strategy Reports, www-1.ibm.com/services/strategy/e_strategy/demand_road.html.

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90. National Business Aircraft Association Fact Book 2004, page 25.

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95. Micklethwait, John and Adrian Wooldridge. The Company: A Short History of a Revolutionary Idea. The Modern Library, 2003, page 3.

96. Keay, John. The Honourable Company: A History of the English East India Company. Macmillan Publishing Company, 1994, page 25.

97. Klein, Karen E. “What’s Behind High Small-Biz Failure Rates? Flawed Statistics May Make Entrepreneurs’ Prospects Look Worse Than They Are.” Business Week Online, September 30, 1999, www.businessweek.com/smallbiz/news/coladvice/ask/sa990930.htm.

98. “The Original Radar Plot of Detector Station Opana December 7, 1941.” Records of the Joint Committees of Congress (Record Group 128), National Archives and Records Administration, www.archives.gov/records_of_congress/features/day_of_infamy.htm.

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