NOTES
INTRODUCTION
1. You can find the review at “Kronos Incorporated,” Glassdoor, https://www.glassdoor.com/Reviews/Employee-Review-Kronos-Incorporated-RVW12720645.htm.
CHAPTER 2
1. American Heritage® Dictionary of the English Language, 5th ed. (Houghton Mifflin Harcourt, 2016), s.v. “kibitzer,” accessed April 20, 2018, https://www.thefreedictionary.com/kibitzer.
2. “Kronos Incorporated,” Great Place to Work, http://reviews.greatplacetowork.com/kronos-incorporated.
CHAPTER 3
1. “Kronos Incorporated,” Great Place to Work, http://reviews.greatplacetowork.com/kronos-incorporated.
CHAPTER 4
1. Manfred F. R. Kets de Vries, “Do You Hate Your Boss?” Harvard Business Review, December 2016, https://hbr.org/2016/12/do-you-hate-your-boss.
2. Lou Solomon, “The Top Complaints from Employees About Their Leaders,” Harvard Business Review, June 24, 2015, https://hbr.org/2015/06/the-top-complaints-from-employees-about-their-leaders.
3. “Making the 5HIFT: How Kronos Transformed from a Traditional Software Business into a SaaS Powerhouse,” unpublished manuscript.
CHAPTER 6
1. Kronos press release, April 1, 2014.
CHAPTER 7
1. “Kronos Incorporated,” Great Place to Work, http://reviews.greatplacetowork.com/kronos-incorporated.
CHAPTER 8
1. “Here It Is: The Text of Indiana’s “Religious Freedom Law,” Indy Star, updated April 2, 2015, https://www.indystar.com/story/news/politics/2015/03/27/text-indianas-religious-freedom-law/70539772/.
CHAPTER 9
1. Lauren Lavelle, “My Actress-Daughters Made the Touring Production of ‘Annie,’ But I Had a Full-Time Job,” Working Mother, July 12, 2017, http://www.workingmother.com/interview-with-kristen-wylie.
2. “Kronos Incorporated,” Great Place to Work, http://reviews.greatplacetowork.com/kronos-incorporated.
3. I tell the story of our adoption of myTime at length in “The CEO of Kronos on Launching an Unlimited Vacation Policy,” Harvard Business Review, November-December 2017, https://hbr.org/2017/11/the-ceo-of-kronos-on-launching-an-unlimited-vacation-policy.
4. Claire Zillman, “Americans Are Still Terrible at Taking Vacations,” Fortune, May 23, 2017, http://fortune.com/2017/05/23/vacation-time-americans-unused/.
CHAPTER 10
1. Heather R. Huhman, “Your Next ‘Rockstar’ Employee Might be a Former One,” Entrepreneur, February 5, 2018, https://www.entrepreneur.com/article/308368.
2. “The Corporate Culture and Boomerang Employee Study,” Workplace Trends, September 1, 2015, https://workplacetrends.com/the-corporate-culture-and-boomerang-employee-study/.
3. Dan Schawbel, “Candidates Are Now Competing Against Boomerang Employees for Jobs,” Forbes, September 1, 2015, https://www.forbes.com/sites/danschawbel/2015/09/01/candidates-are-now-competing-against-boomerang-employees-for-jobs/#71a795cb5c8b; Kerry Hannon, “Welcome Back: Boomerang Employees Are on the Rise,” Forbes, September 7, 2015, https://www.forbes.com/sites/kerryhannon/2015/09/07/welcome-back-boomerang-employees-are-on-the-rise/#537591396eba; Joyce Maroney, “Organizations Warming Up to Boomerang Employees,” Huffington Post, September 2, 2015, https://www.huffingtonpost.com/joyce-maroney/organizations-warming-up-_b_8071296.html.
4. “The Corporate Culture and Boomerang Employee Study,” Workplace Trends, September 1, 2015, https://workplacetrends.com/the-corporate-culture-and-boomerang-employee-study/.
5. Ibid.
CHAPTER 11
1. “Kronos Survey Reveals the Secrets to Day-to-Day Happiness in the Workplace: It’s Easier (and Less Expensive) Than You Think,” Business Wire, March 4, 2015, https://www.businesswire.com/news/home/20150304005465/en/Kronos-Survey-Reveals-Secrets-Day-to-day-Happiness-Workplace.
2. “Making the 5HIFT: How Kronos Transformed from a Traditional Software Business into a SaaS Powerhouse,” unpublished manuscript.
CHAPTER 12
1. “Kronos Incorporated,” Glassdoor, https://www.glassdoor.com/Reviews/Employee-Review-Kronos-Incorporated-RVW16911836.htm.
CHAPTER 13
1. Mollie Lombardi, “Codename FALCON—Kronos Rethinks the Delivery of Workforce Management Solutions,” Aptitude Research Partners, November 13, 2017, http://www.aptituderesearchpartners.com/2017/11/13/codename-falcon-kronos-rethinks-the-delivery-of-workforce-management-solutions/.
2. Holger Mueller, “Event Report—Kronos KronosWorks—Kronos Unleashes the Falcon—Launches Workforce Dimensions,” Enterprise Software Musings, https://enswmu.blogspot.com/2017/12/event-report-kronos-kronosworks-kronos.html?119efb1b=13295c78.
3. Quoted in Making the 5HIFT: How Kronos Transformed from a Traditional Software Business into a SaaS Powerhouse, unpublished booklet manuscript.
CHAPTER 14
1. “Mission & Values,” UTEC, https://www.utec-lowell.org/about/mission-values.
EPILOGUE
1. This quote is adapted from Simon Sinek’s speech about Love, Relationships & Leadership, YouTube, September 18, 2017, https://www.youtube.com/watch?v=dsQPhVwXcuc&feature=youtu.be.