Contents
2 Getting the Right Things Done
3 Misaligned Leadership and Unclear Direction
4 How You Frame the Problem Is the Problem
6 Accountability and Response-Ability
9 Death by Decision: Stop Deciding and Start Choosing
11 Are You a Corporate Firefighter?
12 When the Best and Brightest Are Wrong
13 Making the Most of Meetings
15 When Process Gets in the Way
16 Overcoming Criticism, Complaints, and Resistance
17 Multitasking Our Way to Oblivion
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