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Book Description

Desire lines are the paths that people create through regular usage. They appear where people repeatedly choose to walk and usually signify a route from A to B that’s quicker than the formal path provided. In most cases they indicate the mismatch between what local people want and what designers think people want. By employing some social research basics in the design development process, placemakers can work more meaningfully with local communities to meet their needs and aspirations.

This is a practical guide to running public consultations, co-design and community engagement to help practitioners make the most of local knowledge and insight for the benefit of design. It offers guidance on managing community participation, and unapologetically aims to encourage designers to start thinking like social researchers when they undertake these programmes.

It’s intended for placemakers - architects, urban designers, landscape architects, and other built environment professionals involved in the planning and design of public realm - who want to develop more people-centred, community-led design approaches.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Biographical information
  5. Acknowledgements
  6. Contents
  7. 1. Introduction
    1. 1.1 What this book is about
    2. 1.2 What it offers
    3. 1.3 Why community participation matters
  8. 2. Research essentials for community participation
    1. 2.1 Introduction
    2. 2.2 Thinking like a researcher
    3. 2.3 Creating a research strategy
    4. 2.4 Lessons from the user experience (UX) field
    5. 2.5 Key points summary
  9. 3. Observation
    1. 3.1 Introduction
    2. 3.2 Observation-based approaches
    3. 3.3 Preparation
    4. 3.4 Gathering observation material
    5. 3.5 Working with observation material
    6. 3.6 Key points summary
  10. 4. Diary studies
    1. 4.1 Introduction
    2. 4.2 Diary-based approaches
    3. 4.3 Preparation
    4. 4.4 Gathering diary material
    5. 4.5 Working with diary material
    6. 4.6 Key points summary
    7. A quick guide to analysing qualitative data
  11. 5. Exhibitions and public meetings
    1. 5.1 Introduction
    2. 5.2 Preparation
    3. 5.3 Running exhibitions and meetings
    4. 5.4 Working with material from exhibitions and meetings
    5. 5.5 Key points summary
    6. A quick guide to running public events
  12. 6. Survey methods
    1. 6.1 Introduction
    2. 6.2 Survey-based approaches
    3. 6.3 Preparation
    4. 6.4 Questionnaire design
    5. 6.5 Running surveys
    6. 6.6 Alternative survey methods
    7. 6.7 Working with survey data
    8. 6.8 Key points summary
  13. 7. Focus groups
    1. 7.1 Introduction
    2. 7.2 Focus group research
    3. 7.3 Preparation
    4. 7.4 Running focus groups
    5. 7.5 Working with focus group material
    6. 7.6 Key points summary
    7. A quick guide to communications
  14. 8. Collaborative approaches
    1. 8.1 Introduction
    2. 8.2 Collaborative approaches
    3. 8.3 Preparation
    4. 8.4 Running collaborative events
    5. 8.5 Working with the data
    6. 8.6 Key points summary
    7. A quick guide to reporting research
  15. 9. Ethical and inclusive practice
    1. 9.1 Introduction
    2. 9.2 Research ethics
    3. 9.3 Inclusive practice
    4. 9.4 Working with children and young people
    5. 9.5 Key points summary
  16. 10. Participants’ experiences
    1. 10.1 Introduction
    2. 10.2 Motivations
    3. 10.3 Communications and collaboration
    4. 10.4 Methods and events
    5. 10.5 Decision-making and outcomes
    6. 10.6 Perceptions of professionals
    7. 10.7 Process
    8. 10.8 Conclusion
  17. Glossary
  18. Bibliography
  19. Appendix | Types of bias
  20. Index
  21. Image credits
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