Biographical Information

Lesley Malone has an MSc in Social Research Methods, specialising in the study of public space and people-centred urban design. With a career background in the built environment in a variety of research, information and communications roles, she is now a freelance writer and consultant.

Acknowledgements

Many thanks to everyone who shared their insights and ideas:

Ian Baggott, Alison Bromilow, Charles Campion, Robert Cheesman, Eileen Conn, Vinita Dhume, Kate Digney, Alan Divall, Joanna Ede, Catherine Greig, Kevin Harris, Richard Hayward, Gemma Leigh Holyoak, Rachel Leggett, Paul Mahony, Michelle Male Shaw, Rose Marshall, Perry Miller, Rebekah Paczek, Neil Porter, Mandy Renshaw, Anna Rose, Graham Ross, Jessica Topham and David Wilcox.

Immense gratitude and love to Caroline Jago for her patience and support.