Book Description
Libraries are constantly at risk. Every day, many libraries and their collections are damaged by fire, flooding, high winds, power outages, and criminal behaviour. Every library needs a plan to protect its staff, sites and collections, including yours. Disaster Planning for Libraries provides a practical guide to developing a comprehensive plan for any library. Twelve chapters cover essential areas of plan development; these include an overview of the risks faced by libraries, disaster preparedness and responding to disasters, resuming operations after a disaster and assessing damage, declaring disaster and managing a crisis, cleaning up and management after a disaster and normalizing relations, staff training, testing disaster plans, and the in-house planning champion.- Provides a practical approach to developing a comprehensive plan for any library, big or small
- Supplements technical information with interviews and case studies
- Includes appendices covering pandemic management, moisture control, and library security
Book Description
Libraries are constantly at risk. Every day, many libraries and their collections are damaged by fire, flooding, high winds, power outages, and criminal behaviour. Every library needs a plan to protect its staff, sites and collections, including yours. Disaster Planning for Libraries provides a practical guide to developing a comprehensive plan for any library. Twelve chapters cover essential areas of plan development; these include an overview of the risks faced by libraries, disaster preparedness and responding to disasters, resuming operations after a disaster and assessing damage, declaring disaster and managing a crisis, cleaning up and management after a disaster and normalizing relations, staff training, testing disaster plans, and the in-house planning champion.- Provides a practical approach to developing a comprehensive plan for any library, big or small
- Supplements technical information with interviews and case studies
- Includes appendices covering pandemic management, moisture control, and library security
Table of Contents
- Cover
- Title page
- Table of Contents
- Copyright
- Dedication
- Acknowledgments
- Preface
- A note on terminology
- How to use this book
- About the author
- 1: Libraries and risk
- Abstract
- 1.1. The prevalence of risk
- 1.2. Natural risks
- 1.3. Technological risks
- 1.4. Human-caused risks
- 1.5. Proximity risks
- 1.6. Security risks
- 1.7. Enterprise risks
- 1.8. References
- 2: Preparedness
- Abstract
- 2.1. Authorization
- 2.2. Committees: pros and cons
- 2.3. RAA, step one: history-taking
- 2.4. RAA, step two: inspection
- 2.5. RAA, step three: interviews
- 2.6. RAA, step four: discussions with external experts
- 2.7. RAA, step five: documentation
- 2.8. Mitigation: preventative maintenance programmes
- 2.9. Mitigation: gradual replacement of older facilities
- 2.10. Mitigation: insurance
- 2.11. Mitigation: data back-up
- 2.12. Mitigation: the key
- 2.13. References
- 3: Disaster response
- Abstract
- 3.1. Staff and patron safety
- 3.2. Producing a disaster response plan
- 3.3. Production mistakes
- 3.4. The issue of library assets
- 3.5. Emotional reactions to emergencies and disasters
- 3.6. Leadership in response planning
- 3.7. Response teams
- 3.8. References
- 4: Operational resumption, continuity and recovery
- Abstract
- 4.1. After the fact
- 4.2. Resumption
- 4.3. Continuity
- 4.4. Recovery
- 4.5. Management roles
- 4.6. Operational resumption teams
- 4.7. Perfection not possible
- 4.8. References
- 5: Damage assessment
- Abstract
- 5.1. The effects
- 5.2. Internal and external inspectors
- 5.3. Beginning at the perimeter
- 5.4. Building exteriors
- 5.5. Safe entrance and exit
- 5.6. Building interiors
- 5.7. Inspecting damaged collections
- 5.8. Evaluation
- 5.9. Prioritization
- 5.10. Recordkeeping
- 5.11. References
- 6: Disaster recognition, declaration procedures and crisis management
- Abstract
- 6.1. How it feels
- 6.2. Recognizing a disaster
- 6.3. Information gathering
- 6.4. When and when not to declare a disaster
- 6.5. Disasters and crises
- 6.6. The library crisis manager
- 6.7. References
- 7: Strategic alliances
- Abstract
- 7.1. Determining the need for a strategic alliance
- 7.2. Key post-disaster vendors for resumption and continuity
- 7.3. Strategic alliance documentation
- 7.4. Updating strategic alliances
- 7.5. Adaptation of central library strategic alliances for branches
- 7.6. Going it alone?
- 7.7. References
- 8: Post-disaster management of patrons
- Abstract
- 8.1. Convergence
- 8.2. Closure of facilities: process and implications
- 8.3. Reassuring patrons
- 8.4. Updating patrons on operational resumption and recovery
- 8.5. Dealing with volunteers
- 8.6. Post-disaster programmes
- 8.7. Message centres and missing children
- 8.8. References
- 9: Normalization of operations
- Abstract
- 9.1. Reassuring employees
- 9.2. Normalization defined
- 9.3. Problems arising from incomplete normalization
- 9.4. Normalization checklists
- 9.5. Testing normalization programmes
- 9.6. References
- 10: Orientation and training programmes
- Abstract
- 10.1. Binder dependence
- 10.2. Definitions: orientation and training
- 10.3. Purposes of orientation and training
- 10.4. Assumptions
- 10.5. Methods of delivery
- 10.6. Home circulars
- 10.7. Newsletter/Intranet materials
- 10.8. Staff orientation sessions
- 10.9. Management orientation sessions
- 10.10. Operational resumption and continuity orientation and training
- 10.11. Management security seminars
- 10.12. Training the trainers
- 10.13. Session reporting
- 10.14. References
- 11: Basic tabletop exercises
- Abstract
- 11.1. No plan without practice
- 11.2. Risk assessment and analysis example
- 11.3. Generic tabletop exercises
- 11.4. Tabletops for managers
- 11.5. Pandemic influenza exercise
- 11.6. Tabletop exercise management tips
- 11.7. Conclusion
- 11.8. References
- 12: Process and results
- Abstract
- 12.1. The overwhelming question
- 12.2. A case history: in the beginning
- 12.3. The process: preparedness
- 12.4. The process: response
- 12.5. The process: resumption
- 12.6. The process: backtracking
- 12.7. The process: orientation, training and testing
- 12.8. A real scenario
- 12.9. Use of the disaster plan
- 12.10. Post-resumption
- 12.11. References
- Further reading
- Appendix One: Lancaster Gate Public Library Crisis Management Plan
- Appendix Two: Pandemic Management Program
- Appendix Three: Main Library and Branch Post-Disaster Security Plan
- Appendix Four: Lancaster Gate Public Library
- Appendix Five: Main Library and Branch Post-Disaster Staff Allocation Plan
- Appendix Six: Information Technology Disaster Recovery Plan
- Index