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Managing Successful Programmes

Author AXELOS
Release Date: 2011/08/01
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Book Description

Helping all organizations - public sector and private, large and small - achieve successful outcomes from their programme management.

Table of Contents

  1. Cover
  2. Title
  3. Copyright
  4. Contents
  5. List of Figures
  6. List of Tables
  7. Foreword
  8. Acknowledgements
  9. PART 1 INTRODUCTION AND PROGRAMME MANAGEMENT PRINCIPLES
  10. 1 Introduction
    1. 1.1 Purpose of this guide
    2. 1.2 What is a programme?
    3. 1.3 What is programme management?
    4. 1.4 Why use programme management?
    5. 1.5 The programme management environment
    6. 1.6 Types of programme
    7. 1.7 Programme impact
    8. 1.8 When to use MSP
    9. 1.9 Best Management Practice guidance
    10. 1.10 Some MSP terminology
    11. 1.11 How to use this guide
  11. 2 Programme management principles
    1. 2.1 Introduction
    2. 2.2 The principles
  12. PART 2 THE GOVERNANCE THEMES
  13. 3 Governance themes overview
    1. 3.1 Explanation of the themes in this guide
    2. 3.2 Integrating programme management into the organization control framework
    3. 3.3 Programme management strategies and plans
    4. 3.4 Illustration of the relationship between the governance themes and transformational flow
    5. 3.5 The key roles
  14. 4 Programme organization
    1. 4.1 Introduction
    2. 4.2 Programme organization characteristics
    3. 4.3 Programme leadership
    4. 4.4 Programme structure
    5. 4.5 Sponsoring group
    6. 4.6 Senior responsible owner
    7. 4.7 Programme board
    8. 4.8 Programme manager
    9. 4.9 Business change manager
    10. 4.10 Business change team
    11. 4.11 Programme office
    12. 4.12 Programme assurance
    13. 4.13 Additional governance roles
    14. 4.14 Implementing and managing the programme organization
    15. 4.15 Programme organization within the transformational flow
    16. 4.16 The key roles
  15. 5 Vision
    1. 5.1 Introduction
    2. 5.2 Characteristics of a good vision statement
    3. 5.3 Developing and maintaining the vision statement
    4. 5.4 Vision within the transformational flow
    5. 5.5 The key roles
  16. 6 Leadership and stakeholder engagement
    1. 6.1 Introduction
    2. 6.2 Nature of stakeholder engagement and the role of leadership
    3. 6.3 Leadership
    4. 6.4 Business change management
    5. 6.5 Communications with the projects and other programmes
    6. 6.6 Steps involved in stakeholder engagement
    7. 6.7 Leadership and stakeholder engagement within the transformational flow
    8. 6.8 The key roles
  17. 7 Benefits management
    1. 7.1 Introduction
    2. 7.2 Alignment of benefits to corporate objectives
    3. 7.3 Benefits categorization
    4. 7.4 Benefits management cycle
    5. 7.5 Optimize and look for other benefits
    6. 7.6 Benefits management within the transformational flow
    7. 7.7 The key roles
  18. 8 Blueprint design and delivery
    1. 8.1 Introduction
    2. 8.2 Blueprint design
    3. 8.3 Designing the blueprint delivery
    4. 8.4 Blueprint design and delivery within the transformational flow
    5. 8.5 The key roles
  19. 9 Planning and control
    1. 9.1 Introduction
    2. 9.2 Programme plan
    3. 9.3 Programme control
    4. 9.4 Planning and control within the transformational flow
    5. 9.5 The key roles
  20. 10 The business case
    1. 10.1 Introduction
    2. 10.2 Genesis of a programme business case
    3. 10.3 Contents of the business case
    4. 10.4 Reviewing the business case
    5. 10.5 Managing the business case
    6. 10.6 Business case within the transformational flow
    7. 10.7 The key roles
  21. 11 Risk and issue management
    1. 11.1 Introduction
    2. 11.2 Managing risks in a programme
    3. 11.3 Risk management framework
    4. 11.4 Managing issues in a programme
    5. 11.5 Issue management framework
    6. 11.6 Change control
    7. 11.7 Configuration management
    8. 11.8 Risk and issue management within the transformational flow
    9. 11.9 The key roles
  22. 12 Quality and assurance management
    1. 12.1 Introduction
    2. 12.2 Quality in a programme
    3. 12.3 Assurance management in a programme
    4. 12.4 Quality and assurance management within transformational flow
    5. 12.5 The key roles
  23. PART 3 THE TRANSFORMATIONAL FLOW
  24. 13 Transformational flow overview
    1. 13.1 Introduction
    2. 13.2 Collaboration with themes and principles
    3. 13.3 Structure of the transformational flow chapters
  25. 14 Identifying a Programme
    1. 14.1 Introduction
    2. 14.2 Sponsoring the programme
    3. 14.3 Confirm the programme mandate
    4. 14.4 Appoint the SRO and programme board
    5. 14.5 Produce the programme brief
    6. 14.6 Develop the programme preparation plan
    7. 14.7 Independent review
    8. 14.8 Approval to proceed
    9. 14.9 Responsibilities
  26. 15 Defining a Programme
    1. 15.1 Introduction
    2. 15.2 Establish the infrastructure for Defining a Programme
    3. 15.3 Establish the team to define the programme
    4. 15.4 Identify and analyse the stakeholders
    5. 15.5 Refine the vision statement
    6. 15.6 Develop the blueprint
    7. 15.7 Develop the benefit profiles
    8. 15.8 Model the benefits and refine the profiles
    9. 15.9 Validate the benefits
    10. 15.10 Design the projects dossier
    11. 15.11 Identify tranches
    12. 15.12 Design the programme organization
    13. 15.13 Develop the governance arrangements
    14. 15.14 Develop the programme plan
    15. 15.15 Develop and confirm programme business case
    16. 15.16 Consolidate the programme definition
    17. 15.17 Prepare for first tranche
    18. 15.18 Approval to proceed
    19. 15.19 Responsibilities
  27. 16 Managing the Tranches
    1. 16.1 Introduction
    2. 16.2 Establish the tranche
    3. 16.3 Direct work
    4. 16.4 Manage risks and issues
    5. 16.5 Control and delivery of communications
    6. 16.6 Undertake audits and assurance reviews
    7. 16.7 Maintain alignment between programme blueprint and business strategic objectives
    8. 16.8 Maintain information and asset integrity
    9. 16.9 Manage people and other resources
    10. 16.10 Procurement and contracts
    11. 16.11 Monitor, report and control
    12. 16.12 Transition and stable operations
    13. 16.13 Prepare for next tranche
    14. 16.14 End-of-tranche review and close
    15. 16.15 Responsibilities
  28. 17 Delivering the Capability
    1. 17.1 Introduction
    2. 17.2 Start projects
    3. 17.3 Engage stakeholders
    4. 17.4 Align projects with benefits realization
    5. 17.5 Align projects with programme objectives
    6. 17.6 Governance: manage and control delivery
    7. 17.7 Close projects
    8. 17.8 Responsibilities
  29. 18 Realizing the Benefits
    1. 18.1 Introduction
    2. 18.2 Manage pre-transition
    3. 18.3 Manage transition
    4. 18.4 Manage post-transition
    5. 18.5 Responsibilities
  30. 19 Closing a Programme
    1. 19.1 Introduction
    2. 19.2 Confirm ongoing support is in place
    3. 19.3 Confirm programme closure
    4. 19.4 Notify programme is about to close
    5. 19.5 Review programme
    6. 19.6 Update and finalize programme information
    7. 19.7 Provide feedback to corporate governance
    8. 19.8 Disband programme organization and supporting functions
    9. 19.9 Responsibilities
  31. PART 4 APPENDICES, FURTHER INFORMATION AND GLOSSARY
  32. Appendix A: Programme information
    1. A.1 Introduction
    2. A.2 Working with programme information
    3. A.3 Programme information evolution
    4. A.4 Description of documents
    5. A.5 Programme information responsibilities
  33. Appendix B: Adopting MSP
    1. B.1 Introduction
    2. B.2 Is MSP the correct framework for the change?
    3. B.3 Business alignment
    4. B.4 Governance integration
    5. B.5 Embedding MSP
    6. B.6 Assessment using P3M3
  34. Appendix C: Programme office
    1. C.1 What is a programme office?
    2. C.2 How a programme office provides services
    3. C.3 Programme office structures
    4. C.4 Tools for the programme office
    5. C.5 Programme office roles and responsibilities
  35. Appendix D: Health checks
    1. D.1 Health check process
    2. D.2 Health check framework
  36. Further information
  37. Glossary
  38. Index
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