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Book Description

The Complete Project Manager, 2nd Edition updates a respected textbook on project management soft skills to include project management's most vital new trends: agile methods, delivering business value, respecting ethics, and managing diversity.

This is a classic, bestselling, practical guide that addresses the "soft" project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills and how to use them to create an environment that supports project success. They demonstrate both the "why" and the "how" of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more. 

This second edition features new sections on ethics, business analysis, agile project management, managing across generations and between cultures, and more. Skills like leadership, negotiations, conflict management, and navigating organizational politics have always been important for project managers who want to succeed. Now the authors show how you can adjust and hone those skills given the forces and trends in today's business world.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Foreword to the Second Edition
  7. Preface
  8. Introduction
  9. 1. Leadership and Management Skills
  10. 2. Personal Skills
  11. 3. Negotiating Skills
  12. 4. Political Skills
  13. 5. Conflict Management Skills
  14. 6. Project Management Skills
  15. 7. The Role of Humor and Fun
  16. 8. Organization Skills
  17. 9. Environment Skills
  18. 10. Change Management Skills
  19. 11. Sales Skills
  20. 12. Market and Customer Knowledge
  21. Epilogue: Integration
  22. References and Resources
  23. Index
  24. About the Authors
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