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Next-Level Negotiating (HBR Women at Work Series)
Author Harvard Business Review , Amy Gallo , Deborah M. Kolb , Suzanne de Janasz , Deepa Pu
Build trust—and create more value.Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your confidence, resilience—and results. But it's not just numbers and strategies. Advocating for yourself, your team, and your business can feel person....
Release Date 2022/12 -
Pragmatic Application of Service Management: The Five Anchor Approach, 2nd Edition
Author Mark Thomas , Suzanne Van Hove
Create a more robust service management system using the best of ITIL®, ISO/IEC 20000-1, COBIT®, and CMMI®-SVC. Although ITIL’s popularity as a framework for IT service management (ITSM) continues to increase, a number of organizations have re....
Release Date 2016/12 -
Author Miriam Suzanne , Hugo Giraudel
Get a Jump Start on the popular CSS preprocessor Sass today!Using Sass, you can write your stylesheets in a more concise, dynamic, and readable way, and cut down many of the tedious repetitive tasks that come with writing vanilla CSS. Sass simplifies your styleshee....
Release Date 2016/04 -
Pragmatic Application of Service Management
Author Mark Thomas , Suzanne Van Hove
Enhanced IT Service Management though integrated management frameworksWith the increasing popularity of ITIL® as a framework for IT Service Management (ITSM), a number of organizations have realized that this approach is sometimes not enough on its own. As a result,....
Release Date 2014/03 -
Complete Systems Analysis: The Workbook, the Textbook, the Answers
Author Tom DeMarco , James Robertson , Suzanne Robertson
This is the digital version of the printed book (Copyright © 1998, 1994).In a fundamentally new approach, Complete Systems Analysis teaches everything you need to know about analyzing systems: the methods, the models, the techniques, and more.A definitive text on mo....
Release Date 2013/07 -
Adrenaline Junkies and Template Zombies: Understanding Patterns of Project Behavior
Author Tim Lister , Peter Hruschka , Steve McMenamin , Tom DeMarco , James Robertson , Suzan
This is the digital version of the printed book (Copyright © 2008).Adrenaline junkies, dead fish, project sluts, true believers, Lewis and Clark, template zombies . . .Most developers, testers, and managers on IT projects are pretty good at recognizing patterns of b....
Release Date 2013/07 -
Author Patrick H. Sullivan , Suzanne S. Harrison
A revised and expanded edition of the groundbreaking Edison in the Boardroom, highlighting the winning strategies today's biggest companies use to maximize the value of their intellectual propertyNow fully revised and expanded, Edison in the Boardroom, Second Editi....
Release Date 2011/12 -
IBM Lotus Connections 2.5: Planning and Implementing Social Software for Your Enterprise
Author Morten Kristiansen , Jason Moore , Suzanne Livingston , Michael Martin , Tim Speed
The Practical, Complete Guide to Leveraging the Power of Social Networks with Lotus Connections 2.5The first book to cover the newest version of the breakthrough product from IBM: Lotus Connections 2.5. This book includes practical techniques for building dynamic ne....
Release Date 2009/12 -
Author Tim Speed , David Byrd , David Brooks , Saurabh Calla , Michael Martin , Suzanne O. M
The Practical, Complete Guide to Leveraging the Power of Social Networks with Lotus Connections 2.0IBM® Lotus® Connections 2.0 gives businesses all the tools they need to make the most of social networking—easily, securely, and cost-effectively. Now, a team of IBM L....
Release Date 2009/07 -
CMMI Survival Guide: Just Enough Process Improvement
Author Richard Turner , Suzanne Garcia
Praise for CMMI® Survival Guide"Traveling down the CMMI road can be difficult and time-consuming. Garcia and Turner have given us a practical roadmap that addresses the key points to learn as well as the many potholes to avoid. Their Survival Guide is a most valuabl....
Release Date 2006/10