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How to Be an Ally: Actions You Can Take for a Stronger, Happier Workplace
Through the power of allyship, each of us can create an equitable, innovative workplace where everyone feels safe, valued, and able to thrive How can you help someone else thrive? How can you interrupt the biases, microaggressions, and inequities that prevent people around you from excelling? How c.... -
Boards That Lead: When to Take Charge, When to Partner, and When to Stay Out of the Way
Author Michael Useem , Dennis Carey , Ram Charan
Is your firm’s board creating value—or destroying it?Change is coming. Leadership at the top is being redefined as boards take a more active role in decisions that once belonged solely to the CEO. But for all the advantages of increased board engagement, it can crea....
Release Date 2013/12 -
54 Golden Nuggets: The Best of the Telephone Doctor
Author Nancy Friedman
The compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the c....
Release Date 2011/01 -
Author James Schindler
Followers dominate all organizations, but a preoccupation with leaders hinders the consideration of the importance of followers and the relationship between followers and leaders. Followership: What It Takes to Lead will teach you how to become a better leader by be....
Release Date 2014/11 -
Author Darrell Rig , Sarah Elk , Steve Berez
Agile has the power to transform work--but only if it's implemented the right way.For decades business leaders have been painfully aware of a huge chasm: They aspire to create nimble, flexible enterprises. But their day-to-day reality is silos, sluggish processes, and st....
Release Date 2020/05 -
Creating Regional Wealth in the Innovation Economy: Models, Perspectives, and Best Practices
Author Dr. Daniel Rouach , Jeff Saperstein
Drawing on extensive new research through dozens of interviews with entrepreneurial champions in diverse sectors, Creating Regional Wealth in the Global Innovation Economy pinpoints the key reasons why some locations succeed in the quest to become centers of technol....
Release Date 2002/06 -
The PayPal Official Insider Guide to Growing Your Business: Make money the easy way
Author Michael Miller , PayPal Press
PayPal’s many merchant account holders—thousands of them online and growing fast—include individual sellers as well as large businesses. And they can all use various PayPal accounts to integrate services like Email Payments, Express Checkout, International Sales, an....
Release Date 2011/07 -
2007 Microsoft® Office System Step by Step
Author Katherine Murray , Joan Preppernau , Steve Lambert , Curtis Frye , Joyce Cox
The smart way to learn the latest version of Microsoft Office—one step at a time! Build exactly the skills you need by working at your own pace through easy-to-follow lessons and hands-on practice files on CD.
Release Date 2007/01 -
Microsoft® Office 2010 Inside Out
Author Ed Bott and Carl Siechert
Dive into the essential features in Microsoft Word 2010, Excel 2010, OneNote 2010, Outlook 2010, and PowerPoint 2010. This supremely organized reference is packed with hundreds of timesaving solutions, troubleshooting tips, and workarounds. It's all muscle and no f....
Release Date 2010/09 -
Microsoft® Outlook® 2013: Step by Step
Author Joan Lambert and Joyce Cox
Experience learning made easy—and quickly teach yourself how to stay organized and stay connected using Outlook 2013. With Step by Step, you set the pace—building and practicing the skills you need, just when you them! Includes downloadable practice files and a comp....
Release Date 2013/03 -
Beginning iPhone Development, Seventh Edition
Author Jeff LaMarche , Fredrik Olsson , Kim Topley , Jack Nutting , David Mark
"The team that brought you the bestselling Beginning iPhone Development, the book that taught the world to program on the iPhone, is back again, bringing this definitive guide up-to-date with Apple's latest and greatest new iOS 8 and its SDK, as well as with the l....
Release Date 2014/11 -
Author Viktor Khliupko
Learn how Magento 1 works and how to manage it via easy and advanced techniques. Magento continues to be a top choice for eCommerce solutions in small and large businesses, and many systems are still running on Magento 1.x. This book is specifically designed for th....
Release Date 2016/12 -
No One of Us is as Strong as All of Us: Services, catalogs and portfolios
Author Dan McLean
Stories in transforming ITIL® best practice into operational success – the second book of the series has arrived! Fresh from tackling incidents, changes and problems in The ITSM Iron Triangle , Chris is back in this fantastic follow-up title. High-performing IT orga....
Release Date 2012/08 -
The FAST FORWARD MBA in Project Management
Author Eric Verzuh
This is one of the bestselling books ever published on the topic of project management. Now in a revised new third edition, it presents you with a wealth of proven techniques for managing projects-from establishing project objectives to building schedules to project....
Release Date 2008/04 -
Googlepedia: The Ultimate Google Resource, Third Edition
Author Michael Miller
Googlepedia® Third EditionThe all-encompassing book about everything Google. Not only will you learn advanced search techniques, but you also will learn how to master Google’s web and software tools. It’s all inside!Google ChromeGoogle’s new web browserGoogle Gadget....
Release Date 2008/10 -
Author Brad Miser
Covers OS 3.0Step-by-step instructions with callouts to iPod touch photos so that you can see exactly what to do.Help when you run into iPod touch problems or limitations.Tips and Notes to help you get the most from your iPod touch.Full-color, step-by-step tasks wal....
Release Date 2009/09 -
Author Michael Brazzel , Brenda B. Jones
This book provides an essential learning tool for both practitioners and students and presents the skills and competencies of an effective Organizational Development practitioner. It examines OD as both field and profession, and considers its history, values and eth....
Release Date 2014/03 -
The eBay Millionaire: Titanium PowerSeller Secrets for Building a Big Online Business
Author Amy Joyner
Proven strategies and the latest selling tips from eBay's most elite merchantsWith an estimated 200,000 people making a full-time living selling goods on eBay, and millions more earning a part-time income, it's clear that eBay can create some impressive profits f....
Release Date 2015/08 -
Author Martin Eriksson , Nate Walkingshaw , Richard Banfield
In today’s lightning-fast technology world, good product management is critical to maintaining a competitive advantage. Yet, managing human beings and navigating complex product roadmaps is no easy task, and it’s rare to find a product leader who can steward a digi....
Release Date 2017/05 -
Practical Project Risk Management, Third Edition, 3rd Edition
Author David Hillson , Peter Simon
This new edition of an award-winning risk management classic is more actionable than ever with new chapters on facilitating risk conversations and running a risk workshop. Risk isn't just about threat; it's also about opportunity. You have to be ready to take adva....
Release Date 2020/11 -
Author Renée A. Mauborgne , W. Chan Kim , James C. Collins , Michael E. Porter , Harvard Bu
Prepare for an uncertain future with a solid vision and innovative practices.Is your healthcare organization spending too much time on strategy--with too little to show for it?If you read nothing else on strategy, read these 10 articles. We've combed through hundr....
Release Date 2018/05 -
Author William A. Sahlman , Reid Hoffman , Marc Andreessen , Steve Blank , Harvard Business
The best entrepreneurs balance brilliant business ideas with a rigorous commitment to serving their customers' needs.If you read nothing else on entrepreneurship and startups, read these 10 articles by experts in the field. We've combed through hundreds of articl....
Release Date 2018/01 -
Special Edition Using Microsoft® Word 2000
Author Bill Camarda
This best-seller is totally updated for Word 2000. With more in depth coverage of intermediate and advanced features than ever before, this is the most valuable edition ever and the perfect book for readers ready to grow beyond the basics of Word. This edition inclu....
Release Date 1999/05 -
Manufacturers Can Also Win in the Sharing Economy
Author Frieda Klotz
The sharing economy isn’t all bad news for manufacturers of big-ticket items such as cars. Research suggests that in some circumstances, manufacturers can charge higher prices to customers who are planning to rent out those goods. Show and hide more ....
Release Date 2018/01 -
Statistical Analysis: Microsoft Excel 2016
Author Conrad Carlberg
USE EXCEL’S STATISTICAL TOOLS TO TRANSFORM YOUR DATA INTO KNOWLEDGENationally recognized Excel expert Conrad Carlberg shows you how to use Excel 2016 to perform core statistical tasks every business professional, student, and researcher should master. Using real-wo....
Release Date 2017/12 -
Mastering VBA for Microsoft Office 2013
Author Richard Mansfield
A unique, comprehensive guide to creating custom apps with VBAAutomating computing tasks to increase productivity is a goal for businesses of all sizes. Visual Basic for Applications (VBA) is a version of Visual Basic designed to be easily understandable for novice ....
Release Date 2013/08 -
Fundamentals of Supply Chain Theory, 2nd Edition
Author Zuo-Jun Max Shen , Lawrence V. Snyder
Comprehensively teaches the fundamentals of supply chain theory This book presents the methodology and foundations of supply chain management and also demonstrates how recent developments build upon classic models. The authors focus on strategic, tactical, and oper....
Release Date 2019/07 -
Author David A. Thomas , Anthony J. Mayo , Laura Morgan Roberts
Rethinking How to Build Inclusive OrganizationsRace, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people's experience of work and leadership. What does it mean to be black in corporate America today? How are ....
Release Date 2019/08 -
Peter F. Drucker on Economic Threats
Author Peter F. Drucker
How to Adjust to Shifts in the EconomyIn these forty salient essays, renowned management thinker Peter F. Drucker explores how social, political, and economic contexts impact the manager's role. Considered against the backdrop of the twenty-first-century marketplace, wit....
Release Date 2020/05 -
10 Steps to Successful Facilitation
Author Association for Talent Development
Facilitate Groups That Deliver Results Every professional businessperson needs a complete portfolio of skills, yet one area is often taken for granted: the art of facilitation. This book takes the guesswork out of this essential skill and gives you a step-by-step pr....
Release Date 2018/09