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Leadership in Action: Leadership Stories
Author Dianne Nilsen , Gina Hernez-Broome
To be a good leader, look for answers in unusual places.
Release Date 1999/01 -
Author Harrison Owen
The business world is desperate for leaders. Books and courses on leadership flood the market as companies search in vain for that one person who can make sense of their rapidly changing environment through assertiveness, charisma, and control. According to not....
Release Date 1999/01 -
Tools and Tips for Today's Project Manager
Author Irwin S. Ludin , Ralph L. Kliem
Nicknamed TNT by the authors, this explosive book is a mixture of insider information and effective strategies. Ralph Kliem and Irwin Ludin, former college lecturers whose business experience includes manufacturing, telecommunications, aerospace and artificial inte....
Release Date 1999/01 -
Author Ed Shane
"Selling is identifying and satisfying customer needs profitably. Profitable for you, profitable for them."Diane Sutter, President and CEO of Shooting Star Broadcasting , owner of KTAB-TV, Abilene, TexasThis is the definition of sales used throughout Ed Shane....
Release Date 1999/02 -
Knowledge Management—Organizational Development
Author Amy Newman
Capturing and using all the knowledge and expertise in an organization is the ultimate goal for performance professionals. This Infoline offers a great starting point for your journey by defining knowledge management and posing key questions to help you identify the....
Release Date 1999/03 -
Leadership in Action: Developing Anticipation - A Reply
Author Cheryl B. Smith
Learning from experience involves, among other things, the ability to anticipate and to recognize when new behaviors, skills, and attitudes are required and to see when current approaches are not working (Van Velsor and Guthrie, 1998).
Release Date 1999/03 -
Coaching for Action: A Report on Long-term Advising in a Program Context
Author Victoria A. Guthrie
The Center for Creative Leadership developed the role of process advisor in order to provide a long-term coaching solution within the context of its LeaderLab program. Process advisors encourage and enable individuals to take more effective action in leadership sit....
Release Date 1999/03 -
Strategic Needs Analysis—Instructional Systems Development
Author Sally Sparhawk
This issue discusses the six steps involved in defining a client's training needs in relation to the organization's overall business goals. Offers techniques to use at each point in the analysis process plus sample questions used for collecting data.
Release Date 1999/04 -
PowerPoint 2000/98: Visual QuickStart Guide
Author Rebecca Bridges Altman
Most professionals turn to Microsoft PowerPoint to make their presentations come alive. The latest version, PowerPoint 2000, promises to attract a legion of new converts, lured by its full integration with the other Office 2000 apps and its new and improved formatti....
Release Date 1999/05 -
Special Edition Using Microsoft® Word 2000
Author Bill Camarda
This best-seller is totally updated for Word 2000. With more in depth coverage of intermediate and advanced features than ever before, this is the most valuable edition ever and the perfect book for readers ready to grow beyond the basics of Word. This edition inclu....
Release Date 1999/05 -
Special Edition Using Microsoft® PowerPoint® 2000
Author Laurie Ulrich , Read Gilgen , Robert Fuller , Timothy Dyck , Tom Mucciolo , Patrice-A
Special Edition Using Microsoft PowerPoint 2000 gives practical advice on how to set up a "designer" look presentation and how to develop the most effective presentation for your audience. You will learn what types of other considerations should be made when develop....
Release Date 1999/05 -
Training Telecommuters—Training Technology
Author George M. Piskurich , Ph.D.
This Info-line presents four phases associated with telecommuting training: 1) orientation; 2) telecommuter training; 3) supervisor training; and 4) training supervisors to manage the non-telecommuter staffs. Inside you'll find a sample telecommuter contract, a sam....
Release Date 1999/05 -
Leadership in Action: What is a High Performance Work Organization?
Author Dianne P. Young , Kevin B. Lowe , Bradley L. Kirkman
Despite the great interest in high performance, there is no widely accepted definition of what a high performance work organization is. Instead of our looking at what it is, perhaps it would be better to define a high-performance work organization by what it does. ....
Release Date 1999/06 -
Running Training Like a Business
Author David Van Adelsberg , Edward A. Trolley
Many of today's business leaders champion learning as essential to business success, backing their belief with massive investments in Training and Development (T&D). In fact, T&D investments reach $56 billion per year in the U.S. alone. In this era of ....
Release Date 1999/06 -
Internalizing Strengths: An Overlooked Way of Overcoming Weaknesses in Managers
Author Robert Kaplan
Because executives tend to be problem solvers, they typically focus on weaknesses when they want to improve their performance. This approach can be helpful but there is another that can be just as effective: recognizing strengths. A senior manager whom the author in....
Release Date 1999/06 -
Measuring the Software Process: Statistical Process Control for Software Process Improvement
Author Anita D. Carleton , William A. Florac
"While it is usually helpful to launch improvement programs, many such programs soon get bogged down in detail. They either address the wrong problems, or they keep beating on the same solutions, wondering why things don't improve. This is when you need an objectiv....
Release Date 1999/07 -
Introduction to the Team Software Process(SM)
Author James W. Over , Watts S. Humphrey
Watts Humphrey is the visionary behind the Capability Maturity Model (CMM)(R) and the Personal Software Process (PSP) (sm). The CMM contains a framework for software process improvement at the organizational level. The PSP builds the self-discipline needed for indiv....
Release Date 1999/08 -
Author Tom Bialaski , Enrique Vargas , Evert Hoogendoorn , Adrian Cockcroft , Richard Mc Do
2585E-8Resource Management is a practical guide that shows how to manage system resources to meet system and performance service levels. The theory of Resource Management is introduced and a detailed analysis of what is required to implement resource management in ....
Release Date 1999/09 -
Peter Block Flawless Consulting: A Guide To Getting Your Expertise Used, Second Edition
Author Janis Nowlan
The second edition of Peter Block's Flawless Consulting gracefully updates what many consider the best resource of its kind. New chapters on implementation, "whole-system" strategies, and ethics are included, but in general it simply fine-tunes Block's proven advi....
Release Date 1999/09 -
Managing Software Requirements: A Unified Approach
Author Don Widrig , Dean Leffingwell
"A comprehensive solution to the requirements challenges faced by every development team. Full of insight and ideas all developers can learn from." --Ivar Jacobson "Many projects fail for the simple reason that the developers fail to build the right thing: They ei....
Release Date 1999/10 -
The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action
Author Robert I. Sutton , Jeffrey Pfeffer
Why are there so many gaps between what firms know they should do and what they actually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge o....
Release Date 1999/10 -
Taking Back Our Lives in the Age of Corporate Dominance
Author Suzanne Stoddard , Ellen Augustine
Corporate structures, products, and processes permeate our society -but what do they really mean to us in our daily lives? The bottom-line mentality that drives corporate America, say Ellen Augustine (formerly Schwartz) and Suzanne Stoddard, is creating a world....
Release Date 1999/12 -
The Manager's Pocket Guide to Organizational Learning
Author Stephen J. Gill
Today's organizations are in the learning business. Employees must take in a constant supply of new information and apply it to their work regardless of their position. Organizational learning is the process of forming and applying collective knowledge to problems ....
Release Date 2000/01 -
Career Skills for the New Economy
Author Bruce Tulgan
This pocket guide provides all employees a gameplan for succeeding in the modern, fast changing economy. Teaches how to learn and accumulate marketable skills that will transfer to different jobs and different companies. The underlying assumption of Career Skills fo....
Release Date 2000/01 -
The 100 Absolutely Unbreakable: Laws of Business Success
Author Brian Tracy
Why are some people more successful in business than others? Why do some businesses flourish where others fail? Renowned business speaker and author Brian Tracy has discovered the answers to these profoundly puzzling questions. In this eye-opening practical guide, h....
Release Date 2000/01