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Author Harvey Robbins , Michael Finley
The move to teams has largely failed, say Harvey Robbins and Michael Finley, mainly because teams themselves are failing to think through the human implications of teaming. The New Why Teams Don't Work is a handbook for team members and team leaders to maintai....
Release Date 2000/01 -
Author Dannemiller Tyson Associates
PEOPLE IN ORGANIZATIONs of all types-public and private, large and small-have for years had to wrestle with the formidable challenge of successfully planning and implementing changes in how they do business. Today, the demand for faster approaches is increasing....
Release Date 2000/01 -
Author Franice M. Webster Jr
Writing as the 'olde curmudgeon,' Francis M. Webster Jr. lets new project managers in on the tricks of the trade. By following his advice, the most inexperienced novice should look good. In PM 101 According to the Olde Curmudgeon: An Introduction to the Basic Con....
Release Date 2000/01 -
Author Adelaide B. Davis , James R. Davis
As the pace of change in the workplace continues to accelerate, individuals are under more pressure to learn new things than ever before. While most people realize they have more to learn, many have trouble translating that anxious need into purposeful action. ....
Release Date 2000/02 -
Leadership in Action: Leading Transition: A Talk with William Bridges
Author Michael T. Renn , Karen M Dyer
William Bridges visited our CCL's Greensboro campus and met with then CCL president John Alexander to discuss his ideas from a leadership perspective. This interview presents a part of that talk.
Release Date 2000/02 -
Leadership in Action: Dividends and Interest - Blind Dating as a Career Booster
Author Craig Chappelow
It amazes me that in these days of high-pressure headhunters and vast Web sites that list thousands of job openings, people continue to find some of the very best jobs by being open to an occasional blind date. The kind of blind date to which I am referring is vocat....
Release Date 2000/02 -
IT Services: Costs, Metrics, Benchmarking, and Marketing
Author Robert E. Matthews , Thomas R. DiPasquale , Anthony F. Tardugno
1919E-7Unleashing the Power of Integrated Service DeliveryHarris Kern's Enterprise Computing Institute Solutions for IT ProfessionalsDelighting IT customers: the real-world, start-to-finish guideIT Services is the first 100% customer-focused guide to satisfying th....
Release Date 2000/03 -
Author Mick Cope
The consultancy business is booming. For any consultant aiming to survive and grow in this complex world, they need to have a clear and concise change model to hand, one that can guarantee delivery of a wide range of change projects.Based around the author's 7Cs mo....
Release Date 2000/03 -
Performance Scorecards: Measuring the Right Things in the Real World
Author Mark Morgan , Richard Y. Chang
Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning ....
Release Date 2000/04 -
Risk: The New Management Imperative in Finance
Author James T. Gleason
Finance professionals grapple with risk every day—it's the inescapable partner of all financial market participants. As a result, high-stakes financial professionals are continually trying to streamline and perfect their risk management techniques. Financial risk m....
Release Date 2000/04 -
Author Geoffrey Bellman
THE WAYS WE GO about changing organizations usually don't work, asserts Geoff Bellman. Our underlying assumptions predetermine the results and preclude the broad success we so desperately seek. Change efforts often end up off-track because of small expectations. Wh....
Release Date 2000/04 -
Living Strategy: Putting People at the Heart of Corporate Purpose
Author Lynda Gratton
For corporate strategy to live and work, people have to understand strategy, and strategy makers have to understand people. They need a living strategy."This insightful book has been the publishing event of the last few months - and rightly so. .... It's rounded o....
Release Date 2000/05 -
Leadership in Action: Getting the Message: How to Feel Your Way with Other Cultures
Author Michael H. Hoppe , Don W. Prince
Unconsciously we expect other people to think, feel, and act the way we do. When they don't conform to our expectations, we put our own interpretations on their behavior.
Release Date 2000/06 -
Author Mel Silberman
WE ARE ALL in the people business because we deal with other people all the time. But do you sometimes reach out to others only to find your efforts misunderstood or rejected? Do you wish your relationships with people close to you were more harmonious and fulfillin....
Release Date 2000/06 -
Author James W. Cortada
Manage all the changes driving your business in the 21st century!In a time of unremitting, accelerating technological change, James W. Cortada offers a calm, intelligent path through the wilderness, helping managers understand the big picture and successfully manage....
Release Date 2000/08 -
Author Ken Lang , Andy Bruce
Learn how to plan, develop, and implement dynamic business and team strategies with Strategic Thinking. This concise and informative guide shows you how to identify the route to success by gathering and analyzing key information, setting short- and long-term objecti....
Release Date 2000/08 -
Author Ian MacMillan , Rita Gunther McGrath
The Entrepreneurial Mindset offers a refreshingly practical blueprint for thinking and acting in environments that are fast-paced, rapidly changing, and highly uncertain. It provides both a guide to energizing the organization to find tomorrow's opportunities and a....
Release Date 2000/08 -
Accelerating Customer Relationships: Using CRM and Relationship Technologies™
Author Ronald S. Swift
Leverage people, processes, activities, information, and technologies to...Acquire new, more profitable customersBuild long-term customer loyaltyServe every customer as an individualDrive powerful marketing opportunitiesIncrease profits and shareholder value!The sta....
Release Date 2000/09