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Abolishing Performance Appraisals
Author Mary Jenkins , Tom Coens
Performance appraisals are used in the overwhelming majority of workplaces. Yet, most organizations that use appraisal-and a similar percentage of givers and receivers of appraisal-are dissatisfied with the process. Many are beginning to deeply question whether appr....
Release Date 2002/10 -
Author Juliane Johnson , Earl Hall
This book provides users with a solid basis for managing a project and helps them prepare for dealing with managers, project customers, and the people who work with them on a project.KEY TOPICS:This book serves as a useful handbook for project managers and can be us....
Release Date 2002/11 -
Perfect Phrases for Performance Reviews
Author Robert Bacal , Douglas Max
Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, pr....
Release Date 2002/11 -
Picture Composition, 2nd Edition
Author Peter Ward
Behind each shot there lies an idea or purpose. When setting up a shot, the camera operator can employ a range of visual techniques that will clearly communicate the idea to an audience. Composition is the bedrock of the operator's craft, yet is seldom taught....
Release Date 2002/11 -
Author Roger Derry
PC Audio Editing is an essential guide for anyone wishing to make audio productions for use as recordings, or for broadcast, using a Windows PC and material acquired both in the studio and via portable equipment. Even those experienced with editing and mixing using ....
Release Date 2002/11 -
Leading Geeks: How to Manage and Lead People Who Deliver Technology
Author Paul Glen
Leading Geeks challenges the conventional wisdom that leadership methods are universal and gives executives and managers the understanding they need to manage and lead the technologists on whom they have become so dependent. This much-needed book—written in nontechn....
Release Date 2002/11 -
Author Stewart Levine
Crafting agreements with others is a fundamental life skill. Unfortunately, we were never taught how to do it. The agreements most people make are incomplete and ineffective-they usually focus on protecting against what might go wrong instead of figuring out how to ....
Release Date 2002/11 -
Author Storm Cunningham
The Restoration Economy reveals the previously undocumented trillion-dollar global industries that are restoring our natural and manmade environments. Restorative development is rapidly overtaking new development because we are running out of things to develop. Most....
Release Date 2002/11 -
Author Thornton Parker , Hazel Henderson
When it was first published, What If Boomers Can't Retire? predicted what would happen when boomers switched from buying stocks to selling them for retirement income. Since then-and as predicted by author Thornton Parker-stocks have become less important, pric....
Release Date 2002/11 -
Author P. C. Tulsian
Texts on Financial Accounting have much in common; but differences run deep. The present text has been class-tested for more than twenty years. Rich in pedagogy and written in an easy-to-understand manner, this book adopts a fresh and novel approach to the study of....
Release Date 2002/11 -
An Introduction to Security in a CSM 1.3 for AIX 5L Environment
Author David Duy Truong , Mizuho Tanaka , Rogelio Reyes Jr. , Dino Quintero , Petr Klabenes
This IBM Redbooks publication contains information about the first official release of the new clustering software IBM Cluster Systems Management (CSM) on AIX 5L Version 5.2. Features include base cluster configuration and management, Resource Monitoring and Control....
Release Date 2002/12 -
Leadership in Action: Power Source - Asking the Right Questions Energizes Leaders
Author David M. Horth , Charles J. Palus
To deal effectively with the increasing complexity of organizational life today, it may be more important for leaders to ask questions than to answer them. And knowing what kinds of questions to ask and how to pose them is crucial
Release Date 2002/12 -
Leadership in Action: In Focus - Leadership Characteristics - Nine Keys to Good Leadership
Author David Campbell
Effective leadership is crucial to the success of any enterprise, and understanding and emulating the features of a good leader can improve one's chances of success in a leadership role.
Release Date 2002/12 -
Human Resource Management in the Knowledge Economy
Author Cyndy Lengnick-Hall , Mark Lengnick-Hall
Offers a fundamentally new conceptual model for the human resource function to meet the challenges of the knowledge economy Provides concrete suggestions for implementing this model, including numerous examples of effective practices from leading-edge firms Synthes....
Release Date 2002/12 -
The Complete Idiot's Guide to Great Customer Service
Author Ron Karr
You're no idiot, of course. You skillfully manage your kids' temper tantrums, diplomatically handle office politics, and even pleasantly deal with your friends' bickering. But when it comes to handling customer service, you feel utterly lost. It's time to make g....
Release Date 2003/01 -
Random Processes: Filtering, Estimation, and Detection
Author Lonnie C. Ludeman
An understanding of random processes is crucial to many engineering fields-including communication theory, computer vision, and digital signal processing in electrical and computer engineering, and vibrational theory and stress analysis in mechanical engineering. Th....
Release Date 2003/01 -
Author John R. DiJulius
“Either you can decide to compete on price alone and pray you can maintain a cost structure to generate a profit, or you can provide magical moments that create value for your guests. . . . Throughout Secret Service, DiJulius demonstrates how to transform bland cus....
Release Date 2003/01 -
The Service Pro: Creating Better, Faster, and Different Customer Experiences
Author Josh Stroup , Rick Tate
This book provides a fundamental understanding of the competencies and tactics that increase customer retention and referrals. Ideal for both employees who serve customers directly or indirectly and those who manage them, this book offers lessons that will build pro....
Release Date 2003/01 -
Author Harvard Business School Press
Harvard Business Essentials are comprehensive, solution-oriented paperbacks for business readers of all levels of experience. Calculating and assessing the overall financial health of the business is an important part of any managerial position. From reading and dec....
Release Date 2003/01 -
Author Jayashree Venkatraman , Arthur Shriberg , Timothy J. Kloppenborg
This book traces the development of project leadership as fundamental to completing projects effectively, delineates the leadership tasks that must be accomplished at each step of a project's life, and helps the reader develop wisdom in making decisions both by le....
Release Date 2003/01 -
Author Marjorie Kelly
Wealth inequality, corporate welfare, and industrial pollution are symptoms-the fevers and chills of the economy. The underlying illness, says Business Ethics magazine founder Marjorie Kelly, is shareholder primacy: the corporate drive to make profits for share....
Release Date 2003/01 -
The Juggler's Guide to Managing Multiple Projects
Author Michael S. Dobson
Dobson says that you must first have a strong foundation in time management and priority setting, then introduces the concept of Portfolio Management to timeline multiple projects, determine their resource requirements, and handle emergencies, putting you in charge....
Release Date 2003/01 -
Quantifying the Value of Project Management
Author Justin Reginato , William Ibbs
In Quantifying the Value of Project Management, the authors explore real world data from 52 U.S. corporations and find the key to high return on investment-project management maturity! Details of this groundbreaking discovery are presented in a style that combines ....
Release Date 2003/01 -
Leadership Skills for Project Managers
Author Jeffrey W. Trailer , Jeffrey K. Pinto
Chosen from the best of Project Management Journal ® and PM Network®, the articles reprinted in this volume revolve around the nature of the project management challenge, the skills required of effective project management practitioners, and some of the i....
Release Date 2003/01 -
And Dignity for All: Unlocking Greatness through Values-Based Leadership
Author Jane Bodman Converse , James Despain
And Dignity for All is about leading with values, leading by example, and - in so doing - unleashing the astonishing commitment and innovation that are buried within your organization right now. Discover how Jim Despain and his colleagues used values-based managemen....
Release Date 2003/02 -
Business Intelligence Roadmap: The Complete Project Lifecycle for Decision-Support Applications
Author Shaku Atre , Larissa T. Moss
"If you are looking for a complete treatment of business intelligence, then go no further than this book. Larissa T. Moss and Shaku Atre have covered all the bases in a cohesive and logical order, making it easy for the reader to follow their line of thought. From ....
Release Date 2003/02