-
Improving Performance: How to Manage the White Space on the Organization Chart
Author Alan P. Brache , Geary A. Rummler
Streamline the processes vital to optimum performanceWith over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization stra....
Release Date 1995/05 -
The Manager's Pocket Guide to Performance Management
Author Sharon G. Fisher
Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spe....
Release Date 1997/01 -
How to Create a Good Learning Environment—Training Basics
Author Cat Sharpe
Why does even the most expertly designed and deployed training sometimes fail to produce the desired results? Could a poor learning environment be the answer? This issue presents a comprehensive discussion of why and how adults learn. It discusses various instructio....
Release Date 1997/05 -
The Role of the Performance Intervention Specialist—Performance
Author Madelyn R. Callahan
This is the second in a series of four Info-lines looking at the roles involved in the Human Performance Improvement Process. This issue describes the six competencies of the intervention specialist, the types of performance interventions and how to design and devel....
Release Date 1997/12 -
The Manager's Pocket Guide to Documenting Employee Performance
Author Terry L. Fitzwater
This guide will help you document and change unwanted work behaviors before they become issues for termination. It includes information on a four-step progressive discipline process and how to apply it; clarifying gaps in execution vs. gaps in knowledge; behavior mo....
Release Date 1998/01 -
Succession Planning—Career Development
Author Marilyn Buckner , Ph.D. , Lynn Slavenski
Succession planning is often the orphan child in organization, ignored or perhaps mentioned but certainly not cared for and nurtured. This issue outlines the five components of a succession planning process: replacement planning, human resource audit, high-potential....
Release Date 1998/05 -
International Success: Selecting, Developing, and Supporting Expatriate Managers
Author Maxine A. Dalton , Meena S. Wilson
The selection - development - support framework described in this report not only identifies the important factors to consider when working overseas but also specifies ways to develop a talent pool of effective expatriates. Show and hide more
Release Date 1998/08 -
Author Bruce Tulgan
FAST stands for Frequent, Accurate, Specific and Timely, and FAST Feedback is a new approach to performance evaluation in sync with today's fast-paced, rapidly changing workplace. FAST can be used in conjunction with or as an alternative to six and twelve month rev....
Release Date 1999/05 -
Performance Scorecards: Measuring the Right Things in the Real World
Author Mark Morgan , Richard Y. Chang
Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning ....
Release Date 2000/04 -
Ten Minute Guide to Performance Appraisals
Author Dale Furtwengler
As a new manager, how do you construct a performance review that will give your employees balanced, encouraging feedback, yet provide them with the critiquing they may need? This book answers that question. It explains the importance of employee appraisals to your s....
Release Date 2000/11 -
Author Christina Osbourne
Learn everything you need to know to evaluate and enhance staff performance. Performance Reviews explains how to prepare and conduct an appraisal session and how to follow up with effective action plans. Practicaltechniques demonstrate how to motivate your staff, an....
Release Date 2001/07 -
Business Rules and Information Systems: Aligning IT with Business Goals
Author Tony Morgan
Information systems often fail because their requirements are poorly defined. This book shows IT professionals how to specify more precisely and more effectively what their systems need to do. The key lies in the discovery and application of what are called business....
Release Date 2002/03 -
Author Roger Schwarz
When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book is a classic work for consultants, facilitators, managers, leaders, trainers, and coaches--anyone whose role is t....
Release Date 2002/06 -
The Complete Idiot's Guide to Long-Term Care Planning
Author Marilee Driscoll
The basic motivators will drive people to want to learn more about this topic -- fear, money, and insecurity.-- Consumers fear losing their life savings to LTC costs. Yet, they hesitate to buy insurance with an annual premium of $1,800 without knowing what it cover....
Release Date 2002/09 -
Abolishing Performance Appraisals
Author Mary Jenkins , Tom Coens
Performance appraisals are used in the overwhelming majority of workplaces. Yet, most organizations that use appraisal-and a similar percentage of givers and receivers of appraisal-are dissatisfied with the process. Many are beginning to deeply question whether appr....
Release Date 2002/10 -
Perfect Phrases for Performance Reviews
Author Robert Bacal , Douglas Max
Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, pr....
Release Date 2002/11 -
Human Resource Management in the Knowledge Economy
Author Cyndy Lengnick-Hall , Mark Lengnick-Hall
Offers a fundamentally new conceptual model for the human resource function to meet the challenges of the knowledge economy Provides concrete suggestions for implementing this model, including numerous examples of effective practices from leading-edge firms Synthes....
Release Date 2002/12 -
Author Gene Klann
There are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things — communication, clarity of v....
Release Date 2003/02 -
The Quick & Easy Guide to Photographing Your Artwork
Author Roger Saddington
Shoot your work like a pro!Whether you're entering your paintings in an art show, compiling your portfolio or simply documenting your art, you need flawless pictures of your work. But how do you get professional slides without buying expensive equipment or paying a....
Release Date 2003/04 -
Stress-Free Performance Appraisals
Author Madelyn Appelbaum , Sharon Armstrong
This is a one-stop comprehensive overview of the performance appraisal process. It is readable, practical, yet shrewd. Based on research and the actual experiences of many companies, the book will provide you with new ideas and new approaches to an old problem. I re....
Release Date 2003/07 -
Author Bernard Baumohl
Every day, stocks, bonds, and currencies bounce wildly in response to new economic indicators. Money managers obsess over those statistics, because they provide crucial clues about the future of the economy and the financial markets.Now you can use these indicators ....
Release Date 2004/09 -
Goals!: How to Get Everything You Want—Faster Than You Ever Thought Possible
Author Brian Tracy
Based on more than 20 years of experience and 40 years of research, this book presents a practical, proven strategy for creating and meeting goals that has been used by more than 1 million people to achieve extraordinary things in life. Author Brian Tracy explains t....
Release Date 2004/11 -
Author Harry E. Chambers
Micromanagement is one of the most widely condemned managerial sins, and one of the most common employee complaints. It contributes to low morale, high turnover, inefficiency, instability, and lack of continuity in an organization. Being perceived as a microman....
Release Date 2004/11 -
The New CIO Leader: Setting the Agenda and Delivering Results
Author Ellen Kitzis , Marianne Broadbent
Two converging factors--the ubiquitous presence of technology in organizations and the recent technology downturn--have brought chief information officers (CIOs) to a critical breaking point. They can seize the moment to leverage their expertise into a larger and mo....
Release Date 2004/12