-
Federal Contracting Answer Book, 3rd Edition
Author Terrence M. O'Connor
Thousands of contracting professionals have relied on the Federal Contracting Answer Book as their trusted guide to the highly regulated world of government procurement. In each edition the book has offered timely and accurate answers to the questions that ari....
Release Date 2009/07 -
MacMost.com Guide to Switching to the Mac
Author Gary Rosenzweig
MacMost.com Guide to Switching to the MacSwitching to the Mac? Awesome! You’ve got company—lots of it! And with this book, you’ve got help, too... all the help you’ll ever need!MacMost.com founder Gary Rosenzweig quickly gets you comfy with your new Mac, demonstrate....
Release Date 2009/09 -
Author AXELOS
ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves b....
Release Date 2011/07 -
Author AXELOS
The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance....
Release Date 2011/07 -
ITIL Continual Service Improvement
Author AXELOS
ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professio....
Release Date 2011/07 -
Packet Guide to Routing and Switching
Author Bruce Hartpence
This book will cover structure, behavior and fields, all of which will be supported by packet captures and analysis. This second installment will cover layers 2 and 3 and is concerned with the key protocols and operations. It is meant to be a follow up to the first ....
Release Date 2011/08 -
The Mentor's Guide: Facilitating Effective Learning Relationships, 2nd Edition
Author Lois J. Zachary
Thoughtful and rich with advice, The Mentor's Guide explores the critical process of mentoring and presents practical tools for facilitating the experience from beginning to end. Now managers, teachers, and leaders from any career, professional, or educational sett....
Release Date 2011/10 -
Introduction to the ITIL Service Lifecycle
Author AXELOS
This guidance introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.
Release Date 2011/12 -
ITIL For Dummies, 2011 Edition
Author Peter Farenden
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT ....
Release Date 2012/05 -
ITIL Foundation Exam Study Guide
Author Helen Morris , Liz Gallacher
Everything you need to prepare for the ITIL exam Accredited to 2011 syllabusThe ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL F....
Release Date 2012/10 -
CCENT Cisco Certified Entry Networking Technician Study Guide: (ICND1 Exam 640-822), 2nd Edition
Author Todd Lammle
Todd Lammle prepares you for Cisco's entry-level networking certification exam, CCENTIf you're preparing for your Cisco Certified Entry Networking Technician (CCENT) certification, CCENT: Cisco Certified Entry Networking Technician Study Guide, Second Edition is t....
Release Date 2013/01 -
IT Essentials: PC Hardware and Software Companion Guide, Fifth Edition
Author Cisco Networking Academy
IT Essentials: PC Hardware and Software Companion Guide, Fifth EditionIT Essentials: PC Hardware and Software Companion Guide, Fifth Edition, supports the Cisco Networking Academy IT Essentials: PC Hardware and Software version 5 course. The course is designed for ....
Release Date 2013/07 -
VCAP5-DCD Official Cert Guide: VMware Certified Advanced Professional 5-Data Center Design
Author Paul McSharry
The Publisher regrets that the companion CD/DVD content for this title cannot be made available Online.The VCAP5-DCD Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This....
Release Date 2013/08 -
VCP5-DT Official Cert Guide: VMware Certified Professional 5 - Desktop
Author Linus Bourque
The Publisher regrets that the companion CD/DVD content cannot be made available Online.The VCP5-DT Official Cert Guide presents you with an organized test-preparation routine through the use of proven series elements and techniques. "Do I Know This Already?" quizze....
Release Date 2013/08 -
CCENT: Cisco Certified Entry Networking Technician Study Guide: ICND1 Exam 100-101
Author Todd Lammle
The latest offering from Cisco Expert Todd Lammle for the New CCENT CertificationWritten by industry expert and Cisco networking guru, Todd Lammle, CCENT Study Guide improves on the popular Sybex Study Guide approach by providing 100 percent coverage of the ICND1 (#....
Release Date 2013/08 -
Forget a Mentor, Find a Sponsor: The New Way to Fast-Track Your Career
Author Sylvia Ann Hewlett
Who’s pulling for you? Who’s got your back? Who’s putting your hat in the ring? Odds are this person is not a mentor but a sponsor. Mentors can build your self-esteem and provide a sounding board—but they’re not your ticket to the top.If you’re interested in fast-tr....
Release Date 2013/09 -
VCP-Cloud Official Cert Guide (with DVD): VMware Certified Professional - Cloud
Author Tom Ralph , Nathan Raper
The Publisher regrets that the CD/DVD content for this title cannot be made available Online.VCP-Cloud Official Cert Guide presents you with an organized test-preparation routine through the use of proven series elements and techniques. "Do I Know This Already?" qui....
Release Date 2013/10 -
CCNA Routing and Switching Study Guide: Exams 100-101, 200-101, and 200-120
Author Todd Lammle
Prepare for the new CCNA exams with this Todd Lammle study guideCisco author, speaker, and trainer Todd Lammle is considered the authority on all things networking, and his books have sold almost a million copies worldwide. This all-purpose CCNA study guide methodic....
Release Date 2013/10 -
Release, Control and Validation ITIL 2011 Intermediate Capability Handbook
Author AXELOS
The Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace.
Release Date 2013/11 -
Operational Support and Analysis ITIL 2011 Intermediate Capability Handbook
Author AXELOS
The Operational Support and Analysis (OSA) syllabus, this quick-reference guide will help you as you study for the OSA module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace.
Release Date 2013/11 -
Cisco CCNA Routing and Switching 200-120 Exam Cram, Fourth Edition
Author Keith Barker , Michael Valentine
Prepare for Cisco CCNA Routing and Switching 200-120 exam success with this Cisco Exam Cram from Pearson IT Certification, a leader in IT. Cisco CCNA Routing and Switching 200-120 Exam Cram is the perfect study guide to help you pass the Cisco CCNA 200-120 exam, pr....
Release Date 2013/12 -
Author Allan Johnson
31 Days Before Your CCENT Certification Exam Second EditionA Day-By-Day Review Guide for the ICND1 (100-101) Certification Exam31 Days Before Your CCENT Certification Exam offers you a personable and practical way to understand the certification process, commit to....
Release Date 2013/12 -
CCNA Routing and Switching Deluxe Study Guide: Exams 100-101, 200-101, and 200-120
Author William Tedder , Todd Lammle
Get More with the Deluxe EditionThis Deluxe Edition of our bestselling CCNA Study Guide features a ton of bonus materials including more than 1,000 practice questions, author videos, a network simulator that can be used to perform all of the hands-on exercises, and ....
Release Date 2013/12 -
CCNA Routing and Switching Review Guide: Exams 100-101, 200-101, and 200-120
Author Todd Lammle
Todd Lammle's focused, concise review guide, updated for the latest CCNA examsCCNA is one of the most sought after certifications for IT professionals. If you're preparing for the CCNA Routing and Switching certification, this Sybex review guide offers the best qu....
Release Date 2014/01 -
Routing and Switching Essentials Companion Guide
Author Cisco Networking Academy
Routing and Switching Essentials Companion Guide is the official supplemental textbook for the Routing and Switching Essentials course in the Cisco® Networking Academy® CCNA® Routing and Switching curriculum.This course describes the architecture, components, and o....
Release Date 2014/02