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E-mail: Communicate Effectively, First Edition
Author Marcia G. Reed , Verna Terminello
Tame the e-mail monster and capture the power of this critical workplace tool!E-mail is the most basic and critical key to building healthy, productive work communities that communicate electronically. With these quick, easy guidelines, business people at all levels....
Release Date 2002/05 -
Developing Quality Technical Information: A Handbook for Writers and Editors, Second Edition
Author Elizabeth Wilde , Shannon Rouiller , Deirdre Longo , Polly Hughes , Ann Kilty Hernan
"The examples are excellent--right on target and easy to understand and adapt. Even those who don't adopt the entire procedure can profit from the parts, but the greatest value will flow to those who adopt the whole." --Carolyn Mulford, senior writer and editor of ....
Release Date 2004/04 -
Writing the Successful Thesis and Dissertation: Entering the Conversation
Author Ph.D. - California State University , Northridge Irene L. Clark
A complete, step-by-step, practical overview of the process of writing successful theses and dissertationsEvery year thousands of graduate students face the daunting–sometimes terrifying– challenge of writing a thesis or dissertation. But most of them have received ....
Release Date 2006/12 -
The Truth About Being a Leader...and Nothing But the Truth
Author Dr. Karen Otazo
When it comes to effective leadership, everyone has an opinion. But you don’t need opinions: you need proven, real-world solutions, based on facts and evidence. That’s what The Truth About Being a Leader delivers: high-power leadership techniques you can use every d....
Release Date 2006/11 -
The Truth About Getting Your Point Across: ...And Nothing but the Truth
Author Lonnie Pacelli
Improving communication skills is the single most powerful step one can take to supercharge a career. What are the best, PROVEN ways to motivate action now, and gain lasting influence in any organization? The Truth About Getting Your Point Across reveals what reall....
Release Date 2006/01 -
Marketing in the Public Sector: A Roadmap for Improved Performance
Author Nancy Lee , Philip Kotler
Praise for Marketing in the Public Sector“Professionally, as an academic turned politician, this book–if published a few years earlier–would have made my life much simpler. This book lays out, in detail with concrete examples, how to conduct a grand plan for change.....
Release Date 2006/10 -
ACE Programmer's Guide, The: Practical Design Patterns for Network and Systems Programming
Author Umar Syyid , James CE Johnson , Stephen D. Huston
If you're designing software and systems that must be portable, flexible, extensible, predictable, reliable, and affordable, this book and the ACE toolkit will enable you to be more effective in all of these areas. Even after spending over a decade developing ACE a....
Release Date 2003/11 -
Real World: Adobe Creative Suite 2
Author Steve Werner , Sandee Cohen
Adobe's Creative Suite offers a powerful unified design environment that includes Photoshop CS2, Illustrator CS 2, InDesign CS2, GoLive CS2 and Acrobat 7.0. Problem is, you've still got to learn the thing, and learn it well: Your job, after all, depends on it. No ....
Release Date 2006/06 -
Hot-Wiring Your Creative Process: Strategies for Print and New Media Designers
Author Curt Cloninger
Design philosophies can be useful, but inspiration, creative strategies, and efficient work habits are what really get the job done. Designer, instructor, and author Curt Cloninger provides a multitude of strategies, tools, and practices that readers can use to inje....
Release Date 2006/10 -
Adobe Creative Suite 2 How-Tos: 100 Essential Techniques
Author George Penston
The fully updated Adobe Creative Suite 2 Premium software (which includes Photoshop, Illustrator, InDesign, GoLive, and Acrobat) is a unified design environment. The Creative Suite 2 enables you to realize your ideas anywhere–in print, on the Web, or on mobile devic....
Release Date 2005/12 -
Author Brian S McWilliams
More than sixty percent of today's email traffic is spam, according to email filtering firm Brightmail. This year alone, five trillion spam messages will clog Internet users in-boxes, costing society an estimated $10-billion in lost productivity, filtering software....
Release Date 2004/10 -
Crystal Reports XI: Official Guide
Author Michael Voloshko , Annette Jonker , James Edkins , Neil FitzGerald
The authorized guide to the latest edition of the #1 business intelligence software product - Crystal Reports. More than 16 million licenses of Crystal Reports have been shipped to date. This book is a reference designed to provide hands-on guidance for the latest ....
Release Date 2006/11 -
IBM System Blue Gene Solution: Blue Gene/Q Hardware Installation and Maintenance Guide
Author James Milano , Matt Mattingly
This document is one of a series of IBM® Redbooks® written specifically for the IBM Blue Gene/Q® system. The Blue Gene/Q system is the third generation of massively parallel supercomputers from IBM in the Blue Gene® series. This document explains how to install the ....
Release Date 2013/05 -
Firefox and Thunderbird: Beyond Browsing and Email
Author Peter D. Hipson
There's a new browser in town: Firefox is quickly becoming a leading alternative to Microsoft Internet Explorer. If you are new to Firefox and want to see what all the buzz is about, Firefox and Thunderbird: Beyond Browsing and Email is the guide that you need. By ....
Release Date 2005/10 -
The Lost Art of the Great Speech: How to Write It * How to Deliver It
Author Richard Dowis
Splashy slides, confident body language, and a lot of eye contact are fine and well. But if a speech is rambling, illogical, or just plain boring, the impact will be lost. Now everyone can learn to give powerful, on-target speeches that capture an audience's attent....
Release Date 1999/08 -
The Emotional Intelligence Activity Book
Author Adele B. Lynn
We've all heard of ""IQ""...but what's ""EQ?"" It's ""Emotional Quotient"" (aka Emotional Intelligence), and experts say that EQ is a greater predictor of success at work than IQ. Companies are increasingly looking for ways to motivate and develop their employees....
Release Date 2001/12 -
Author Robert J. Rosania
Presentation Basics is designed to provide the basic training tools to individuals and organizations facing the reality of rapidly changing jobs, roles, and, responsibilities. This book offers a simple, step-by-step approach that guides readers through the entire pr....
Release Date 2003/07 -
Author George Piskurich
Subject matter experts (SMEs) and occasional trainers are increasingly sharing the training burden in organizations. Yet these "instant trainers" often are not familiar with even the basic terminology or practices of the training profession. Trainer Basics is writte....
Release Date 2003/12 -
Author Janelle Barlow , Dianna Maul
Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic ....
Release Date 2000/04 -
Writing Information Security Policies
Author Scott Barman
Administrators, more technically savvy than their managers, have started to secure the networks in a way they see as appropriate. When management catches up to the notion that security is important, system administrators have already altered the goals and business p....
Release Date 2001/11 -
What Email Reveals About Your Organization
Author Peter A. Gloor
By studying data from email archives and other sources, managers can gain surprising insights about how groups should be organized and led — as well as about optimal participation and communications patterns. Show and hide more
Release Date 2016/01 -
Author MIT Sloan Management Review
Emotional intelligence — self-awareness, emotional self control, and empathy in relationships — is a critical factor in leadership. This collection of articles from MIT Sloan Management Review looks at ways that emotionally intelligent leaders read thei....
Release Date 2018/07 -
The Truth About Behavioral Change
Author Tayler Lord , Damon Centola
In this article drawn from his new book, How Behavior Spreads, UPenn professor Damon Centola explains how the thinking about social networks is changing. Recent research reveals that depending on long-established concepts such as “weak ties” and “....
Release Date 2018/12 -
Author Michael Bungay Stanier
Giving advice is a habit you’ve been encouraged to adopt all your life. But most of the advice you give isn’t all that great, for three reasons: (1) We tend to solve the wrong problems. (2) When we do zero in on the right challenges, we propose mediocre solutions. (3) The....
Release Date 2020/03 -
Listening to Learn; Learning to Listen
Author Diane Kirrane
The average employee spends 30-60 percent of his or her day listening, yet listening skills are rarely taught. This Info-line provides aids to understanding, speaking, and listening. Offers guidelines for giving feedback. Makes suggestions about what to include in a....
Release Date 1997/06 -
Icebreakers—Presentation Skills & Games
Author Robert C. Preziosi
This Info-line provides an overview of the types of icebreakers: openers, acquainters, games, and brainstorming. The issue offers guidelines for selecting icebreakers and for trainer behaviors while conducting icebreakers. Examples of ice breakers are given. ....
Release Date 1999/04 -
Measuring Affective and Behavioral Change—Evaluation & Research
Author James C. Robinson , Dana Gaines Robinson
This Info-line stresses the importance of laying the groundwork for measuring behavior and affective changes resulting from training programs. It concentrates on Kirkpatrick's third level of evaluation, behavior, and discusses specific techniques to track and measu....
Release Date 1997/04 -
The Transfer of Skills Training
Author Richard L. Sullivan
This Info-line describes a model that can be used to determine that the transfer of skills training has occurred. The steps are: 1) conduct needs assessment, 2) standardize performance skills, 3) develop performance checklists, 4) transfer using demonstration, 5) co....
Release Date 1998/04 -
Best Practices: Communicating Effectively
Author Garry Kranz
In this age of digital communication, getting the right message across clearly is crucial to success. Communicating Effectively, a comprehensive and essential resource for any manager on the run, shows you how.Learn to:Build relationships through effective communica....
Release Date 2009/10