CONTENTS

  Contributors
  Acknowledgements
  Abbreviations
  Glossary
  Useful websites
  Preface to second edition
 
1   IT CONTRACTS–Jeremy Holt
  Introduction
  Parts of a contract
  Who are you going to call?
  Checking out the supplier
  Letter of intent
  The supplier’s terms
  What contracts are there likely to be?
  Appendix: Main points of an IT contract
 
2   SYSTEMS PROCUREMENT CONTRACTS–Jeremy Newton
  The negotiation process
  Beware the standard contract
  Contract mechanics
  Commercial highlights
  Problem management
  Enforceability of exclusion clauses
  Conclusion
  Appendix: The ‘reasonableness’ test in practice
 
3   AVOIDING EMPLOYMENT PROBLEMS–Jeremy Holt
  Introduction
  Computer and email usage policies
  Avoiding health and safety claims
  Appendix: Specimen policy for computer and email use
 
4   INTELLECTUAL PROPERTY LAW FOR COMPUTER USERS–Jennifer Pierce
  Introduction
  Hardware and intellectual property rights
  Software and intellectual property rights
  Databases and intellectual property rights
  Websites and intellectual property rights
  Domain names and intellectual property rights
  The internet and trade marks
  The internet and copyright and database right
  Appendix: A basic guide to intellectual property and related rights
 
5   SOURCE CODE ESCROW–Jon Leigh and Graham Wood
  Introduction
  The importance of escrow for software users
  When do you need escrow?
  Technical considerations
  Verification
  What should be lodged?
  The agreements
  User’s duties
  Choosing an escrow agent
  Advantages of escrow for software owners
  Conclusion
 
6   OUTSOURCING–Jeremy Newton
  Introduction
  Defining the services
  Design risk
  Service Level Agreement
  Pricing and payment mechanisms
  The outsourcing life cycle
  Other relevant issues
 
7   DATA PROTECTION–Andrew Katz
  Introduction
  What data are covered
  Sensitive personal data
  Who needs to notify?
  How to notify
  Data protection principles
  Rights of data subjects
  Exemptions
  Penalties and enforcement
  References
 
8   DOING BUSINESS ONLINE–Jeremy Newton
  Introduction
  Information to be provided to clients
  Forming contracts electronically
  Performance and cancellation
  Jurisdiction
  Marketing communications
  Consequences of non-compliance
  Other considerations
  Appendix: Consolidated information requirements
 
9   SETTING UP JOINT VENTURES–Andrew Katz
  Introduction
  Joint ventures and IT projects
  Establishing a joint venture
  Structure of a joint venture
  The operating agreement
  Competition law
  Appendix: Checklists for a joint venture operating agreement
 
10   CLOUD COMPUTING–Stuart Smith
  What is cloud computing?
  The services in the cloud
  The evolution of cloud computing
  Cloud formations
  Silver linings and thunder clouds
  Data protection and security
  Important clauses in a cloud computing contract for services
  Conclusion
 
11   OPEN SOURCE SOFTWARE–Andrew Katz
  Introduction
  What is open source?
  The public domain
  Open source and communities
  Open source software businesses
  Running open source in your business
  Open source and licensing
  Software development in context
  Contracting open source projects
  Open source software and due diligence
  Open source policies and procedures
  Open source software: employees and contractors
  Open source software and patents
  Associated licences
  Further information
 
12   WEEE REGULATIONS–Andy Lucas
  Introduction
  The players
  What is WEEE and what do the regulations cover?
  Key obligations on IT businesses
  Key commercial issues
  Further information
 
13   FREEDOM OF INFORMATION–Victoria Hordern
  Introduction
  Transparency Agenda
  Public authorities
  A public authority’s obligations
  Providing information to the public authority
  The request process
  Withholding information
  Impact of FOIA on private companies
  Dealing with FOIA
  Procurement
  Drafting a clause
  Further information
 
14   RESOLVING DISPUTES–Sara Ellacott
  Introduction
  Overview of dispute resolution methods
  Key factors in dispute resolution
  Specific dispute resolution methods
  Conclusion
 
  Index
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