action versus reflection, 1–3, 5–6, 185–186
agility, 9
Alcoholics Anonymous, 110
Allen, Woody, 103
Ancona, Deborah, 37–38
Apple, 99–100, 190
approachability, 134–135
aspirations, 42–43, 128
assumptions, testing old, 12
ATracker, 35
authenticity, 3
as barrier to change, 117–121, 146–147
based on the past, 128–129
chameleons and, 121–129
cultural norms and, 142–145
defining, 129–132
as excuse for staying in comfort zone, 118–121
identity stretching and, 145–155
leadership challenges and, 132–145
networking and, 79–84
playfulness and, 147–148
playing with identity and, 117–157
positive illusions and, 138–141
prevention versus promotion orientation in, 128–129
self-assessment on, 146–147
true-to-selfers and, 121–129
authority, 57, 134–135
 
Bacon, Kevin, 106–107
“bad is stronger than good” effect, 139–140
Baumeister, Roy, 139–140
Beers, Charlotte, 136, 153
behavioral norms, 141–143
benchmarks, 110–112
Bernstein, Leonard, 93
biases, 138–141
boards of directors, 99
BP, 38–39, 42, 175
breadth, of networks, 87
bridge role, 37–40
Bruner, Jerome, 64
Burt, Ron, 97–98
Bush, George H. W., 40
buy-in, achieving, 44–50
 
career transitions
acting on, 185–190
authenticity and, 117–122
the author’s, 118–122, 186–189
changing jobs and, 174–176
cycles in, 176–182
do-it-yourself, 7–9
hierarchical versus “jungle-gym,” 57–58
importance of outsight for, 6–9
mentors/coaches in, 16–17
predictable stages in, 166–174
as process, 158–164
questions to ask about, 177
reference groups in, 110–112
self-assessment on, 180–181
Casciaro, Tiziana, 80–81
Casnocha, Ben, 145
catalysts, 64
chameleons, 121–129
change
cycles in, 176–180
embodying, 50–53
gaining buy-in for, 45–50
as journey versus conversion, 159–162
key components for leading, 46, 47
leading, 25
models of, 169–171
pace of, 9
process versus outcome focus in, 162–164
resistance to, 166–167
self-assessment on time for, 21–22
stepping up to, 19–21
through acting, 2–3
See also mind-sets
charisma, 50–53
Christakis, Nicholas, 96
coaching and mentoring
chameleons and, 125–127
in leadership development, 16–17
coherence, 130
collaboration, creativity and, 92–93
College Board, 139
communication, 31
balancing distance and closeness in, 134–135
bridging diversity through, 37–40
charisma and, 51
in extracurricular activities, 60–62
in gaining buy-in, 44–50
hubs versus bridges in, 37–40
in network building, 104–106
network density and, 94–96
sound bites in, 38–39
storytelling in, 51–53, 62–65
communities of practice, 103–105
competencies, 4
feelings of inauthenticity and, 121
job definition based on current, 34
for leadership, 13, 14, 18–19, 25, 62–65
mastery as trap in, 31–33
self-definition and, 127–129
360-degree assessments of, 43–44
vision and, 41
competency traps
avoiding, 29–36
doing the wrong things well, 27–29
joy of mastery in, 31–33
opportunity cost of, 33–36
complication stage, 165, 169–171
confrontation, 142–143
Conger, Jay, 51
connective advantage, 86–87
connectivity, of networks, 87, 93–99, 106–108
consensus, 97–98
context, understanding the bigger, 54–56
conversion stories, 159
corporate culture, 141–144
course correction, 165, 171–173
Cox, Vivienne, 38–39, 42, 175
creativity, 62–64
collaborative, diversity and, 92–93
connectivity and, 112–113
groupthink and, 97–98
networks and, 71
playfulness and, 147
credibility, 98–99, 108–110
Cuddy, Amy, 132
cultural differences, 30–31
 
Darwin, Charles, 112
defensiveness, 141
degrees of separation principle, 93–99, 106–108
delegating, 134–135
Dennett, Dan, 153
density, network, 94–99
disconfirmation stage, 165, 166–168
diversity
in behavioral norms, 141–143
competency traps and, 30–31
creativity and, 92–93, 112–113
gaining buy-in on, 47–50
leaders in bridging, 37–40
in networks, 85–92
do-it-yourself transitions, 7–9
Dweck, Carol, 151–152
dynamism, of networks, 87, 99–103
 
Eat, Pray, Love (Gilbert), 62–64
employment interviews, 76
engagement, 44–50, 63–65
Erickson, Erik, 178
expectations, 171
competency traps and, 30–31
identity development and, 179–182
experimentation, 5
extracurricular activities, 58–62
extroversion, 131
 
Facebook, 61, 81, 108
feedback
integrating negative, 133, 138–141
rationalizing, 140, 167
flexibility, 125
foreclosure, identity, 178, 179
Fowler, James, 96
 
gender diversity, 48–49, 61, 144
Gilbert, Elizabeth, 62–64
Gino, Francesca, 80–81
Gladwell, Malcolm, 99
goals, 155–156
changing your perspective on, 53
in stepping-up process, 166, 171–173
Goldsmith, Marshall, 31
groupthink, 97–98
Gruenfeld, Deborah, 135
 
Handy, Charles, 186
Heifetz, Ronald, 15
hierarchy of needs, 32–33, 167–168
Higgins, Tory, 128–129
Hoffman, Reid, 107, 145
hubs versus bridges, 39–40
hub versus bridge role, 37–40
 
identity
achievement of, 179
authenticity and, 19
chameleons and, 121–129
defining, 129–130
developing a leader’s, 4
internalizing, 4
networking and, 79–84
playing around with, 17–19, 117–157
prevention versus promotion orientation in, 128–129
states of, 178–179
stretching, 123, 146–154
true-to-selfers and, 121–129
view of others in, 131–132
water metaphor for changing, 154–156
See also authenticity
identity diffusion, 178–179
identity work, 145–154
adaptability in, 154–156
experiments in, 155
focus on learning in, 150–152
imitation in, 148–150
storytelling in, 153–154
I’d Rather Be in Charge (Beers), 136
image, reshaping, 5–6.
playing around with, 17–19
self-, 9, 11–12
See also authenticity
imitation, 148–150
authenticity and, 154–155, 156
redefining your self and, 121–129
important versus urgent, 1–2, 67–68
industry conferences, 60, 103–105
influence, 57, 99, 137
INSEAD, 8, 9–10, 14, 17, 76, 89, 91, 186–189
insight, 6, 185–186
inspiration, 18–19, 41. See also motivation
internalization of identity, 4, 150
self-authoring versus, 179–180
in stepping-up process, 166, 173–174
introductions, asking for, 108
introspection. See reflection
introversion, 131
 
James, William, 129
job redefinition, 11, 12–15, 25–70
addition and subtraction in, 67–68
competency traps and, 29–36
current job as platform for, 53–67
doing the wrong things well and, 27–29
experimenting with, 68
operational demands and, 14–15, 18, 25–27
self-assessment on time for, 21–22
self-concept and, 17–19
strategic approach in, 26–27
Jobs, Steve, 51, 190
Johnson, Chris, 108–109, 152
Johnson, Steven, 112
Jones, Benjamin, 92–93
Joynson-Romanzina, Nia, 48–49
Kegan, Robert, 150, 179–180
Kenny, David, 54–55
kindred spirits, 86, 110–112
Kleon, Austin, 148–149, 150, 155
Klues, Jack, 39
Kotter, John, 65–66
Kouchaki, Maryam, 80–81
Kouzes, James, 42
 
“Lake Wobegon effect,” 139
lazy principle of relationship formation, 76–78, 84, 90–92
leaders and leadership
balancing distance and closeness in, 134–135
as bridges, 37–40
buy-in and, 44–50
change embodied by, 50–53
competencies for, 13, 14
conventional wisdom on, 2–3, 185–186
expectations of, 30–31
feeling like a fake and, 132–146
gender norms and, 144
as hubs, 39–40
identity development in, 3–4
management versus, 36–37
mind-set for, 4–6
motivation versus manipulation
in, 135–138
personal connections with, 44–50
positive illusions and, 138–141
reference groups for, 110–112
showing potential for, 33–34
stepping up to, 19–21, 159–183
storytelling by, 51–53
time management for, 34–36
unscheduled time for, 65–67
vision and, 40–44
what they really do, 36–53
leadership development
acting on, 185–190
coaching and mentoring in, 16–17
communicating “why” and, 54, 62–65
competency traps and, 29–36
doing the wrong things well versus, 27–29
do-it-yourself, 7–9
extracurricular activities for, 54, 58–62
from the outside in, 11–12
making your job a platform for, 53–67
networks in, 16–17
outside projects for, 54, 56–58
self-assessment on time for, 21–22
situation sensor development in, 54, 56
time allocation for, 54, 65–67
leadership styles, 2
charisma and, 50–53
playing around with, 18–19
positive illusions about, 139–140
Leadership Transition course, 9–10
Lean In (Sandberg), 62
learning
goals for, 155–156
negative feedback and, 141
opportunity cost of, 33–35
playfulness and, 147–148
reputation preservation versus, 150–152
self-definition and, 125–127
thinking and acting in, 2–3
through outside projects, 56–58
time allocation for, 33, 57
Lee, Bruce, 154–155, 156
Levinson, Daniel, 176–178
Lewis, Michael, 125–126
Liar’s Poker (Lewis), 125–126
LinkedIn, 81, 94, 107
L’Oréal, 141–143
 
MacGillis, Alec, 123, 124
managers and management
change embodied by, 50–53
diversity and, 30–31
doing the wrong things well, 27–29
how jobs have changed for, 7–9
job redefinition by, 11, 12–15
leadership versus, 36–37
micro-, 31, 33
style versus charisma of, 50–53
time allocation by, 34–36
unscheduled time for, 65–67
vision-impaired, 43–44
manipulation, 17, 19, 120–121, 133, 135–138
networking and, 79, 81
Marcia, James, 178–179
Markus, Hazel, 130
Martin, Roger, 43
Maslow, Abraham, 32–33, 167–168
McAdams, Dan, 153–154
meetings, 34
Meyer, Erin, 142
micromanagement, 31, 33
midlife crisis, 176–180
Milgram, Stanley, 93–94, 106
mind-sets
changing, 4–6
changing by acting, 2–3
diversity initiatives and, 48–49
network traps from, 78–84, 100–103
playfulness and, 147–148
Mizner, Wilson, 150
moratorium stage of identity, 178–179
motivation
aspirations in, 174
carrot-and-stick theory of, 166–167
extracurricular activities and, 61–62
identity development and, 4
as leadership competency, 18–19
manipulation versus, 135–138
mobilizing in others, 12–15
Mullainathan, Sendhil, 66–67
My Minutes, 35
 
narcissistic principle of relationship formation, 73–77, 84, 90–92
Nestlé, 108–109
networks and networking, 71–115, 145
assessing your current, 72, 74–75, 100–102
authenticity and, 79–84
aversion to instrumental, 80–81
breadth of, 87–92
as bridges, 37–40
connectivity of, 87, 93–99
connectors in, 100
creativity and, 112–113
credibility and, 99–100, 109–110
degrees of separation and, 93–99, 106–108
density of, 94–99
dynamism of, 87, 99–103
external versus internal focus in, 87–88, 89
future facing, 100–102
groupthink in, 97–98
importance and value of, 71–72
instrumental versus personal, 80–81
junior people in, 88, 90, 91
kindred spirits in, 86, 110–112
maintaining, 108–110
mind-set traps in, 78–84
narcissistic and lazy, 73–77
network lag in, 99–101, 102
operational, personal, and strategic, 80–81, 84–87
outsight development through, 15–17
power players in, 90, 91
practical steps for expanding, 113–114
reference groups in, 110–112
showing up for, 103–105
for strategic thinking, 27–29
time spent on by successful
leaders, 34–36
vision development and, 40–44
 
Obama, Barack, 123–124
obesity, 96, 110
Ogilvy & Mather, 136, 153
operational demands, 14–15, 18, 25–27
competency traps based on, 29–30
management versus leadership and, 36–37
opportunity cost of, 33–35
outside projects versus, 57
self-definition and, 127–129
slack time versus, 65–67
operational networks, 15, 80–81, 84–87
opportunities, sensing, 41
opportunity cost, 33–35
“Oracle of Kevin Bacon,” 106–107
outsight, 53, 185
bringing it back in, 173–174, 181–182
changing mind-set with, 4–6
definition of, 5
from extracurricular activities, 58–62
importance of, for career transitions, 6–9
insight versus, 6
iterative development of, 12
job redefinition and, 11, 12–15
networking in creating, 15–17
from self-redefinition, 117–157
sources of, 11–12
 
Pascale, Richard, 2
Pasteur, Louis, 112
Patel, Hetain, 154–155, 156
personal brands, 60
personal networks, 80–81, 84–87
perspective, changing, 53, 77, 87–93
plagiarism, 150
playfulness, 117–157
in identity work, 145–154
imitation and, 148–150
with self-image, 17–19
work versus, 147
Podolny, Joel, 99–100
politics, 19, 82–83
positive illusions, 138–141
Posner, Barry, 42
power, 80–81, 90
wielding, 137
prevention orientation, 128–129
problem solving, 32–33, 167–168
process
creative, 62–63
importance of, in buy-in, 44–50
professional associations, 60, 103–105
projects
extracurricular, 58–62
internal, outside your current area, 54, 56–58, 68
promotion orientation, 128–129
protagonists, 63
proximity, in relationship formation, 76–77
Publicis Groupe, 39
public speaking, 105–106
purpose, 3, 19, 130–131, 154
 
rationalization, 140, 167
Raytheon, 97–98
reciprocity principle, 90
recognition, 12, 145
reference groups, 110–112
referrals, asking for, 108
reflection, 175–176
as anchor to the past, 5–6
doing versus, 1–3
outsight versus, 5–6
reinvention, 9
relational tasks, 14–15
relationships
balancing distance and closeness in leadership and, 134–135
buy-in based on, 44–50
charisma and, 50–53
favors in, 79, 108
narcissistic principle of, 75–77
network lag and, 99–100
storytelling and, 64–65
reliability, 85
Remnick, David, 122–123
reputation, 131
developing, for leadership, 4
hub versus bridge role and, 39
preservation of, versus learning, 150–152
resolutions, in stories, 63
risk taking, 150–152
Roizen, Heidi, 107–108
roles
authenticity and, 129–130
hubs versus bridges, 39–40
Rushdie, Salman, 153
 
Salomon Brothers, 125–126
Sandberg, Sheryl, 61, 108
Scarcity (Mullainathan and Shafir), 66–67
Schein, Edgar, 141
self-fulfilling prophecies, 46–47
self-knowledge, 2–3
self-monitoring questionnaire, 124
self-observer gap, 138–141
self-promotion, 133, 137–138
seven-year itch, 176–180
Shafir, Eldar, 66–67
shape-shifters, 122–123. See also chameleons
similarity, in relationship formation, 73–77
simple addition stage, 165, 168–169
sincerity, 130
Sinek, Simon, 53
situation sensors, developing, 54–56
“six degrees of separation” principle, 93–99, 106–108
Snyder, Mark, 123, 124
socialization of ideas, 38–39
social media
Facebook, 61 81
LinkedIn, 81, 94, 107
networking via, 105
Sondheim, Stephen, 93
sound bites, 38–39
Spiro, Jarrett, 93
stability, 176–180
Steal Like an Artist (Kleon), 148–149, 150
stepping-up process, 19–22, 159–183
changing jobs and, 174–176
complication stage in, 165, 169–171
course correction in, 165, 171–173
disconfirmation stage in, 165, 166–168
identity stretching in, 132
predictable stages in, 165–174
process versus outcome focus in, 162–164
simple addition stage in, 165, 168–169
storytelling, 51–53, 62–65
in changing identity, 153–154
conversion versus journey stories
in, 159–162
elements of good, 64
strategic networks, 80–81, 84–87
strategic thinking, 185–186
driving results versus, 13–14
networks and, 71–72, 80–81, 84–87
operational demands versus, 13–15, 18, 25–27
top-down strategy versus, 43–44
vision and, 40–44
Swiss Re, 48–49
 
teams
creativity and diversity in, 92–93
leading, 37–40
TED talks, 53, 62, 68, 154–155
Thatcher, Margaret, 52–53, 140–141
360-degree assessments, 43–44, 138
threat assessment, 41
time management
adding and subtracting tasks in, 67–68, 165, 168–169
apps for, 35
by leaders, 34–36
for networking, 72, 77, 83
operational demands and, 13–15, 18, 25–27
for outside projects, 57
for skill development, 27
for strategic thinking, 25–70
unscheduled time in, 65–67
TIME Planner, 35
Tipping Point, The (Gladwell), 99
Toggl, 35
transition to leadership. See stepping-up process
trends charismatic leaders and, 51
developing sensors for, 55–56
networks and staying current with, 77–78, 88, 107
noticing, 12, 16, 25
trials and tribulations, in stories, 64
turning points, 64
 
urgency
importance versus, 1–2, 67–68
from leadership experience, 175
networking and, 83–84
self-motivation and, 167–168
Uzzi, Brian, 92–93
 
value creation
collaborative, job redefinition and, 12–15
micromanagement and, 31
self-image changes and, 11–12
values
authenticity and, 130–131
networking and, 82–83
vision, 40–44
short-term focus versus, 66–67
Vivaki, 39
 
Weather Channel, The, 54–55
Weick, Karl, 6
Welch, Jack, 20
Westphal, James, 99
West Side Story, 93
What Got You Here Won’t Get You There (Goldsmith and Reiter), 9
Where Good Ideas Come From (Johnson), 112
“Who Am I? Think Again” (Patel), 154–155
Willis, Gary, 122
Wilson, Bill, 110
Working Identity (Ibarra), 3
working the golden circle, 53
World Economic Forum, 189
Wuchty, Stefan, 92–93
 
Young Presidents’ Organization (YPO), 60, 110
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