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by William R. Torbert
Action Inquiry
Cover Page
Praise for Action Inquiry
Title Page
Copyright Page
Acknowledgments
INTRODUCTION The Promise and the Power of Action Inquiry
Why We Authors Try to Expand Our Practice of Action Inquiry
How Action Inquiry Differs from Our Modern Views of Political Action and Scientific Inquiry
The Three Primary Aims of Action Inquiry
Summary and Preview
PART ONE Learning Action Inquiry Leadership Skills
ONE Fundamentals of Action Inquiry
The Underwater Pipeline Project Manager
Single-, Double-, and Triple-Loop Awareness
Improving the Quality of Our Awareness by Including Four Territories of Experience
TWO Action Inquiry as a Manner of Speaking
Anthony’s Action Inquiry Leadership Experiments
Improving the Effectiveness of Our Speaking by Interweaving Four Parts of Speech
A Disciplined Way to Practice the Four Parts of Speech
THREE Action Inquiry as a Way of Organizing
The Basic Tasks, Temporal Horizons, and Power of Organizational Action Inquiry
The Conception, Investments, and Incorporation of a Small Company
Managing a School of Management
The Stock Market as Action Inquiry
INTERLUDE Action Inquiry: The Idea and the Experience
Summaries and Exercises for Chapters 1, 2, and 3
PART TWO Transforming Leadership
FOUR The Opportunist and the Diplomat: Action-logics you probably resort to, but don’t want to be circumscribed by
The Overall Developmental Process
Diagnosing Our Own and Other’s Developmental Action-Logics
Charles, an Opportunist
Phil, a Diplomat
Challenging and Supporting Opportunists and Diplomats to Transform
Practice Noticing Patterns
FIVE The Expert and the Achiever: The most common managerial action-logics
Larry, an Expert
Joanne, a Rising Achiever
Art’s Summary of the Four Action-Logics and a Look Ahead
Next Steps
Practice Openness
Conclusion
SIX The Individualist Action-Logic: Bridge to transforming leadership
Postconventional Action-Logics
Celia, “Tracing the Roots of My Dream”
Summary
Practice Immediacy
The Next Step
SEVEN The Strategist Action-Logic: Developing transforming power
A Research-Based Look at the Strategist
How Strategists Think and Act
Studying Organizational Transformation Efforts
Conclusions
Practice Reframing
The Next Section
PART THREE Transforming Organizations
EIGHT Transforming Meetings, Teams, and Organizations
Parallels Between Personal and Organizational Development
Understanding and Leading Meetings as Developmental Processes
Conclusion
NINE Facilitating Organizational Transformations
Intervening to Help a Small Software Company Transform Itself into Profitability
Transforming a Company That Grows Suddenly by Acquisition
Transforming a Corporate Parent Company
Conclusion
TEN The Social Network Organization and Transformation Toward Collaborative Inquiry
Why Organizational Change Practices Often Become Ineffective Fads
Sun Health Care’s Journey from Experiments through Systematic Productivity Toward Collaborative Inquiry
ELEVEN The Quintessence of Collaborative Inquiry
The Sun Health Care Journey Continues
Conclusion—Simultaneous Executive and Organizational Learning
PART FOUR The Ultimate Spiritual and Societal Intent of Action Inquiry
TWELVE The Fresh Action Awareness of Alchemists
A Study of Six Alchemists
The Personal, Artistic, and Political Development of Vaclav Havel
Why We Can Only Get Glimpses of the Alchemist
Conclusion
THIRTEEN Creating Foundational Communities of Inquiry
Joan Bavaria, Trillium Asset Management, and Socially Responsible Investing—An Evolving Foundational Community of Inquiry?
The United Nations as a Foundational Community of Inquiry?
Future Possibilities
A New Organizational Form—The Not-for-Prophet
Communities of Practice and Communities of Inquiry
Conclusion
APPENDIX Concluding Scientific Postscript on Methods of Inquiry
The Leadership Development Profile
Assessing an Organization’s Developmental Action-Logic
Participatory Action Research, Action Science, and Developmental Action Inquiry
Bibliography
Index
About the Author and Associates
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Action Inquiry
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Copyright Page
ACTION INQUIRY
The Secret of Timely and Transforming Leadership
BILL TORBERT
with Susanne Cook-Greuter, Dalmar Fisher, Erica Foldy, Alain Gauthier, Jackie Keeley, David Rooke, Sara Ross, Catherine Royce, Jenny Rudolph, Steve Taylor, and Mariana Tran
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