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by Nadine Sarter, Leila Johannesen, Richard Cook, Sidney Dekker, David D. Woods
Behind Human Error, 2nd Edition
Cover Page
Title Page
Halfitle Page
Copyright Page
Contents
List of Figures
List of Tables
Acknowledgments
Reviews for Behind Human Error, Second Edition
About The Authors
Preface
Part I An Introduction to The Second Story
1 The Problem with “Human Error”
2 Basic Premises
Part II Complex Systems Failure
3 Linear and Latent Failure Models
4 Complexity,Control and Sociological Models
5 Resilience engineering
Part III Operating at The Sharp End
6 Bringing knowledge to bear in context
7 Mindset
8 Goal conflicts
Part IV How Design Can Induce Error
9 Clumsy use of technology
10 How computer-based artifacts shape cognition and collaboration
11 Mode error in supervisory control
12 How practitioners adapt to clumsy technology
Part V Reactions to Failure
13 Hindsight bias
14 Error as information
15 Balancing accountability and learning
16 Summing up: how to go behind the label “human error”
References
Index
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BEHIND HUMAN ERROR
Second Edition
David D. Woods
Sidney Dekker
Richard Cook
Leila Johannesen
&
Nadine Sarter
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