About the Author

Dr. Claudy Jules is a partner in McKinsey & Company’s Washington, D.C., office. He is a leader in the Organization practice and a core member of the Technology, Media & Telecommunications and Private Equity & Principal Investors practices. Prior to joining McKinsey, Dr. Jules was at Google, leading its Center of Excellence on Organizational Health and Change. He also served as an advisor to the portfolio companies of CapitalG, Alphabet’s growth equity investment fund. As a thought leader, he has written and spoken widely on leadership and organizational issues and has contributed to several business publications.