NOTES

INTRODUCTION. STOP! LOOK! LISTEN!

1. Suzy Frisch, “3 Scientific Links between Handwriting Your Notes and Memory,” Redbooth.com, August 3, 2016, https://redbooth.com/blog/handwriting-and-memory (accessed September 12, 2019).

2. Posttraumatic Growth Research Group, “What Is PTG?,” https://ptgi.uncc.edu/what-is-ptg (accessed September 13, 2019).

CHAPTER 1. THE AGE OF BURNOUT

1. Dr. Herbert Freudenberger and Geraldine Richelson, Burn Out: How to Beat the High Cost of Success (New York: Bantam Books, 1980), 17.

2. Christina Maslach, Burnout: The Cost of Caring (Englewood Cliffs, N.J.: Prentice-Hall, 1982).

3. Wilmar B. Schaufeli, Christina Maslach, and Tadeusz Marek, eds., Professional Burnout: Recent Developments in Theory and Research, 1st ed. (Oxford and New York: Routledge Library Editions: Human Resource Management, 1993), 5.

4. The American Institute of Stress, “Workplace Stress: Are You Experiencing Workplace Stress?,” https://www.stress.org/workplace-stress (accessed August 12, 2019).

5. Alison Escalante, MD, “The Truth behind Physician Burnout,” Psychology Today, May 17, 2019, https://www.psychologytoday.com/us/blog/shouldstorm/201905/the-truth-behind-physician-burnout.

6. Savv-E Blog, “What Australian Companies Need to Know about the Cost of Stress in the Workplace,” https://www.savv-e.com.au/blog/what-australian-companies-need-to-know-about-the-cost-of-stress-in-the-workplace (accessed September 12, 2019).

7. Emily Reynolds, “The European Union of Burnout,” Thrive Global, December 15, 2016, https://thriveglobal.com/stories/the-european-union-of-burnout/ (accessed September 12, 2019).

8. “Work Stress Costs SA R40bn,” BusinessReport, October 10, 2016, https://www.iol.co.za/business-report/economy/work-stress-costs-sa-r40bn-2077997 (accessed September 12, 2019).

9. Shai Oster, “Is Work Killing You? In China, Workers Die at Their Desks,” Bloomberg, June 30, 2014, https://www.bloomberg.com/news/articles/2014-06-29/is-work-killing-you-in-china-workers-die-at-their-desks (accessed September 12, 2019).

10. Prachi Verma, “Workplace Depressions Taking a Toll on India Inc. Employees,” The Economic Times, January 22, 2019, https://economictimes.indiatimes.com/jobs/work place-depression-taking-a-toll-on-india-inc-employees/articleshow/67633549.cms?from=mdr&utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst (accessed September 12, 2019).

11. “Burn-Out an ‘Occupational Phenomenon’: International Classification of Diseases,” World Health Organization, May 28, 2019, https://www.who.int/mental_health/evidence/burn-out/en/ (accessed September 12, 2019).

CHAPTER 2. WHAT TRIGGERS THE FLAMES?

1. Hamza Khan, The Burnout Gamble: Achieving More by Beating Burnout and Building Resilience (Toronto: Hamza Khan, 2017).

2. “How Smart Phones Sabotage Your Brain’s Ability to Focus,” WSJ Video, May 16, 2019, https://www.wsj.com/video/how-smartphones-sabotage-your-brains-ability-to-focus/72E56EB0-0B92-44BF-9897-08461040E3E8.xhtml (accessed September 12, 2019).

3. Adam Gorlick, “Media Multitaskers Pay Mental Price, Stanford Study Shows,” Stanford News, August 24, 2009.

4. Kasley Killam, “A Solution for Loneliness,” Scientific American, May 21, 2019.

5. Dale Archer, MD, “Loneliness and Death,” Psychology Today, April 23, 2015.

6. Vivek Murthy, “Work and the Loneliness Epidemic: Reducing Isolation at Work Is Good for Business,” Harvard Business Review, September 27, 2017, https://hbr.org/cover-story/2017/09/work-and-the-loneliness-epidemic (accessed September 12, 2019).

7. Emily Esfahani Smith, The Power of Meaning: Finding Fulfillment in a World Obsessed with Happiness (New York: Broadway Books, 2017).

8. Ibid.

CHAPTER 3. THE ORGANIZATION’S ROLE IN BURNOUT

1. Julia Hobsbawm, “Why Corporate Wellness Programs Fall Short,” Strategy Business.com, September 28, 2018, http://strategy-business.com/blog/Why-Corporate-Wellness-Programs-Fall-Short (accessed November 14, 2018).

2. Cary Cooper, Jill Flint-Taylor, and Michael Pearn, Building Resilience for Success (Palgrave Macmillan, 2013).

3. Jim Collins, Good to Great: Why Some Companies Make the Leap and Others Don’t (Harper Business, 2001); and see http://www.JimCollins.com.

4. Thomas H. Lee, MD, The Good Doctor: What It Means, How to Become One, and How to Remain One (New York: McGraw-Hill, 2019).

5. Jessie Sholl, “When Employees Define a Company’s Culture,” Experience Life, November 2019.

6. Shawn Achor, The Happiness Advantage: The Seven Principles of Positive Psychology That Fuel Success and Performance at Work (New York: Crown Business, 2010).

CHAPTER 4. THE ROLE OF RESILIENCE

1. Steven M. Southwick and Dennis S. Charney, Resilience: The Science of Mastering Life’s Greatest Challenges (Cambridge: Cambridge University Press, 2018), 24–25.

2. Carol S. Dweck, PhD, Mindset: The New Psychology of Success (New York: Ballantine, 2006).

CHAPTER 5. YOUR BODY

1. “Bank Intern Moritz Erhardt Died from Epileptic Seizure, Inquest Told,” The Guardian, November 22, 2013, https://www.theguardian.com/business/2013/nov/22/moritz-erhardt-merrill-lynch-intern-dead-inquest (accessed September 12, 2019).

2. Arianna Huffington, Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder (New York: Harmony Books, 2015).

3. Grace Hauck, “Study: Third of Americans Sleep Too Little,” USA Today, November 9, 2019, https://www.usatoday.com/story/news/nation/2019/11/09/sleep-study-americans-sleep-deprived-doctors-healthcare-police/2543777001/ (accessed November 12, 2019).

CHAPTER 8. YOUR SOUL AND YOUR STUFF

1. Eckhart Tolle, The Power of Now (Vancouver, Canada: Namaste Publishing, 1999).

CHAPTER 9. HEAD: BRAIN BRILLIANCE OR BRAIN BALONEY?

1. Viktor E. Frankl, Man’s Search for Meaning (Boston: Beacon Press, 2006 edition).

2. Achor, The Happiness Advantage.

3. Kahlil Gibran, The Prophet (Knopf, 1923).

4. Beverly Kaye and Sharon Jordan-Evans, Love It Don’t Leave It (San Francisco: Berrett-Koehler Publishers, 1999, 2003).

5. Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go (San Francisco: Berrett-Koehler Publishers, 2012, 2016).

6. Achor, The Happiness Advantage.

CHAPTER 10. HEART: POWERFUL OR PITIFUL

1. “Science of the Heart,” HeartMath Institute, https://www.heartmath.org/research/science-of-the-heart/energetic-communication/ (accessed November 12, 2019).

2. Mimi Guarneri, MD, FACC, The Heart Speaks (New York: Touchstone, 2006).

3. Doc Childre and Howard Martin, The HeartMath Solution (San Francisco: HarperCollins, 1999).

4. Antoine de Saint-Exupéry, The Little Prince (Boston: Mariner Books, 2000).

CHAPTER 11. HANDS: SET A FENCE OR BE DEFENSELESS

1. Cal Newport, Deep Work: Rules for Focused Success in a Distracted World (United Kingdom: Little, Brown Book Group, 2016).

2. Cal Newport, Digital Minimalism: Choosing a Focused Life in a Noisy World (New York: Portfolio, 2019).

3. Bill Jensen, The Simplicity Survival Handbook (New York: Basic Books, 2003).

4. Lisa Eadiciccio, “Microsoft Experimented with a 4-Day Workweek, and Productivity Jumped by 40%,” Business Insider, November 4, 2019, https://www.businessinsider.com/microsoft-4-day-work-week-boosts-productivity-2019-11 (accessed November 10, 2019).

CHAPTER 12. EXTEND A HAND TO OTHERS AND YOURSELF

1. Achor, The Happiness Advantage.

2. Shoba Sreenivasan, PhD, and Linda E. Weinberger, PhD, “Why Random Acts of Kindness Matter to Your Well-Being,” Psychology Today, November 16, 2017, https://www.psychologytoday.com/us/blog/emotional-nourishment/201711/why-random-acts-kindness-matter-your-wellbeing (accessed September 12, 2019).

3. “Benefits of Mindfulness,” HelpGuide, https://www.helpguide.org/harvard/benefits-of-mindfulness.htm (accessed September 2019).

4. Suzanne Kane, “10 Surprising Health Benefits of Mindfulness Meditation,” PsychCentral, July 5, 2018, https://psychcentral.com/blog/10-surprising-health-benefits-of-mindfulness-meditation/ (accessed September 12, 2019).

5. Samantha Walravens and Heather Cabot, “How This CEO Turned Startup Stress into a Brand New Business,” Forbes, June 24, 2016, https://www.forbes.com/sites/geekgirlrising/2016/06/24/how-this-ceo-turned-startup-stress-into-a-brand-new-business/#5acec6e7f74f (accessed September 14, 2019).

CHAPTER 13. HUMOR: THE ENERGY OF PERSPECTIVE

1. Stuart Brown, Play: How It Shapes the Brain, Opens the Imagination, and Invigorates the Soul (New York: Penguin Random House, 2010).

2. Patrick Butler, “No Grammar Schools, Lots of Play: The Secrets of Europe’s Top Education System,” The Guardian, September 20, 2016, https://www.theguardian.com/education/2016/sep/20/grammar-schools-play-europe-top-education-system-finland-daycare (accessed September 14, 2019).

CONCLUSION. THE POWER OF MEANING

1. Thomas H. Lee, MD, The Good Doctor: What It Means, How to Become One, and How to Remain One (New York: McGraw-Hill, 2019).

2. Sarah Ban Breathnach, Simple Abundance: A Daybook of Comfort and Joy, reissue edition (Grand Central Publishing, September 9, 2009).

3. Marianne Williamson, A Return to Love: Reflections on the Principles of “A Course in Miracles,” reissue edition (San Francisco: HarperOne, 1996).

4. Admiral William H. McRaven, University of Texas at Austin 2014 Commencement Address, YouTube, May 19, 2014, https://www.youtube.com/watch?v=pxBQLFLei70 (accessed September 12, 2019).

5. W. H. Murray, The Scottish Himalayan Expedition (London: J. M. Dent, 1951). The “Goethe couplet” referred to at the end is from an extremely loose translation of Goethe’s Faust made by John Anster in 1835.