Index
Accidental-adversaries archetype
Accountability:
in organizational structure of Holacracy
practicing of
Accurate communication, in theory of relational coordination
Acupressure, organizations on purpose and
Adaptability
conflict resolution and
learning organization and
leveraging chaos and
models for organizations
new paradigms for
traditional organizations and methods
Adaptive strategies, creating of
Adaptive/innovation enterprise level, Information Evolution model
Add-on practices, in Holacracy
Adopt-a-Family Program, organizations on purpose and
Agenda samples:
governance meetings
tactical meetings
Ambitions, developing greater
America Online
Amey-Taylor, Marie
Appreciative Inquiry
phases of
Archetypes
accidental-adversaries
drifting-goals
escalation
fixes-that-fail
growth-and-underinvestment
limits-to-success
putting to work
shifting-the-burden
success-to-the-successful
Tragedy-of-the-Commons
Attractors:
chaotic
Lorenz
strange
Audience, storytelling and truth to
Auditory grasp of information
Autocracy, integrating into Holacracy
Awareness, dialogue and principle of
Baker, Wayne
Beck, Don
Becoming a Resonant Leader (Boyaztis)
Behavior assessment tool
Berlin Wall, collapse of as “flattener”
Bernhart, Jerry
Bifurcation, in living systems organizational model
Bilateral stimulation, organizations on purpose and
Biology and living systems
brain evolution
collective wisdom
hive mind
Birth of the Chaordic Age (Hock)
Blocking beliefs
Boards of directors, Holacracy and
Body language
Boyaztis, Richard
Bradley, Stephen P.
Brain:
creativity and functions of
evolution of
social intelligence and
Brainstorming, collaboration and
BrainStrength Systems (Sullivan)
Branson, Richard
Brunner, Eric
Buffett, Warren
Burke, James
Burke, Leo
Business analytics, systems view of
applied systems theory and
archetypes
causal loop diagramming
measurable cause and effect
Business cycles, shortened
Business entities, Holacracy and structure of board organization and purpose
for-profit and nonprofit integration
organizational consciousness
Business knowledge. See Unconscious competence
Business landscape, evolution and challenges
evolution of organization
motivation for change
navigating uncharted waters
shifting from reactive to proactive
value capture strategies
Business process reengineering (BPR)
Butterfly effect, chaos and
Carlzon, Jan
Carpenter, Loren
Castagnini, John
Causal loop diagrams (CLDs):
accidental-adversaries archetype
creating of
drifting-goals archetype
escalation archetype
fixes-that-fail archetype
growth-and-underinvestment archetype
limits-to-success archetype
shifting-the-burden archetype
stock-and-flow models and
success-to-the-successful archetype
Tragedy-of-the-Commons archetype
Cause-and-effect. See Business analytics, systems view of
Chambers, John
Change. See also Adaptability
accelerating pace of
motivations for
Chaos theory
collaboration and
leveraging in organizations
living systems organizational model and
strategic inflection points and
Circles, in organizational structure of Holacracy
Cisco Systems
CLEAR™ (Clearing Limits Energetically with Acupressure Release), organizations on purpose and
Cognitive approach, to counseling
Coherence, dialogue and principle of
Coleman, David
Collaboration
behaviors of
building teams
creating culture of
future and
railroad industry case study
technology and
trust and
Collaboration 2.0 (Coleman and Levine)
Collective wisdom
Commitments, keeping of
Communication
basic principles of
benefits of effective
collaboration and
dialogue and
listening and
nonverbal
receiver’s role in
relational coordination theory
storytelling
straight talk
technology and
Communication Catalyst, The (Connolly and Rianoshek)
Communities, collaboration and
Competence. See Unconscious competence
Complacency, need to resist
Complexity (Waldrop)
Complexity science
Complification, in living systems
organizational model
Computer-mediated communication (CMC)
Confidence, Edgewalkers and risk-taking
Conflict:
living systems approach to resolving
organizational behavior and
Confrontation, collaboration and
Confucius
Connolly, Mickey
Consciousness. See also Unconscious competence
edgewalkers and visionary
conscious leadership
Consensus, moving beyond
Consolidated enterprise level, Information Evolution model
Continual learning
Control, need to give up
Convergence, in living systems organizational model
Conversational model
Cooperrider, David
Core practices, in Holacracy
governance meetings
integrative elections
operational meetings
Core purpose, importance of understanding organization’s
Coveney, Peter
Covey, Steven
behaviors of
“Craft of Connection, The” (Laseter and Cross)
Creativity
brain function and
fostering of
Crisis, versus chaos
Cross, Rob
Cross-catalytic cycles Cross-functional teams
Cultural dimension, of Information Evolution model
adaptive, innovating enterprise
consolidated enterprise
integrated enterprise
operational enterprise
optimized enterprise
Culture of Collaboration, The (Rosen)
Customers:
adapting business model to behavior of
sense-and-respond business paradigm and
Davis, Jim:
Information Evolution model
realities that jeopardize business survival
De Geus, Arie
Decision-making: integrative
for self-organization
Dell, Inc.
Deming, W. Edwards
Design phase, of Appreciative Inquiry
Destiny phase, of Appreciative Inquiry
Dialogue, communication and
Differences, dialogue and looking for similarities in
Differentiation, innovation and
Discomfort, chaos and tolerance for
Discovery phase, of Appreciative Inquiry
Disraeli, Benjamin
Diversity, creativity and
Double linking, in organizational structure of Holacracy
Dream phase, of Appreciative Inquiry
Drifting-goals archetype
Dynamic complexity
Dynamic organization, principles of
Dynamic steering
example of
rules of
Economies:
economic expansion as “flattener”
innovation and
Edge of chaos, evolution at
Edgewalkers
empowerment and Julie Roberts
gratitude and John Castagnini
healing and Antanas Vainius
key skills of
poverty and Jim Riordan
sustainability and Ben Freeman
tips for
Edison, Thomas
Education, M.O.R.E. and
Eisenhower, Dwight
Elections, integrative, in Holacracy
Electric cars, organizations on purpose and
Eliot, T. S.
Elsom, Kendall A., Jr.
Emerson, Ralph Waldo
Emotional and Social Competency Inventory
Emotions:
chaos and emotional distance
nonverbal communication and
roles in Holacracy and
Empowerment:
paradox of
Roberts and
Energy healing, organizations on purpose and
Enterprise resource planning (ERP) software
Environment, collaboration and Eoyang, Glenda H.
Escalation archetype
Evolution, as open and decentralized
Expectations, clarifying of
Expertise, process for developing
Face-to-face meetings, versus teleconferences
Facilitating Organizational Change (Olsen and Eoyang)
Failure, in Holacracy
Farming support, M.O.R.E. and
Feasibility, innovation and evaluation of
Feedback loops, in systems thinking
Feigenbaum, Mitchell Jay
Ferrini, Paul
Fifth Discipline, The (Senge)
Fixes-that-fail archetype
“Flatteners”
Flexibility, leveraging of chaos and
Fluidity, in organizational structure
Ford, Henry
Fortune magazine
Fractals
Free-form conferences
Freeman, Ben
Frequent communication, in theory of relational coordination
Friedman, Thomas
Frontiers of Complexity (Coveney and Highfield)
Fuller, Buckminster
Future, collaboration for
Gaertner, Carl
Galton, Francis
Ghost in the Machine (Koestler)
Gittell, Jody Hoffer
Globalization
Goals:
collaboration and
communication and shared
Goldberg, Rob
Goleman, Daniel
Goodman, Lizbeth
Governance meetings, in Holacracy
Gratitude, organizations on purpose and
gRAWnola™
Greenberg, Jack M.
Greenspan, Alan
Grove, Andrew
Growth-and-underinvestment archetype
Guber, Peter
Haggerty, Liz
Healing, organizations on purpose and
Herrmann, Ned
Heuristic knowledge. See Unconscious competence
Highfield, Roger
Hive mind
Hock, Dee
Holacracy
applied to business structure
core practices
creation of concept
defined
organizational control
organizational structure
shared language and meaning
Human capital dimension, of Information Evolution model
adaptive, innovating enterprise
consolidated enterprise
integrated enterprise
operational enterprise
optimized enterprise
Humanistic approach, to counseling Huntsman, Jon
“I” of organization
Ignorance, cost of
Incentives, creativity and
Individual action, in Holacracy
Individual will, of organization
Industry sustainability, dynamic organizations and
Informal collaborative communities
Information:
as lifeblood of business
Information Evolution model
need for fluid flow of
Information Revolution (Davis, Miller, and Russell):
Information Evolution model
realities jeopardizing business survival
Infrastructure dimension, of Information Evolution model
adaptive, innovating enterprise
consolidated enterprise
integrated enterprise
optimized enterprise
Innovation
adaptive/innovation enterprise level
collaboration and
creativity and
in living systems organizational model
in marketplace
power of Business Intelligence and
tips from the field
Insight, power of Business Intelligence and
Instability, leveraging of
Integrated enterprise level, Information Evolution model
Integrative decision making
consensus and
short-format process
Integrative elections, in Holacracy
Interaction, nonverbal communication and
International Symposium on Organizational Transformation
Internet-based platform, as “flattener”
Intuition, social intelligence and
Intuitive sensitivity, of Edgewalkers
Iterative functioning, of brain
Johansson, Frans
Johari Window
Joyce, James
Kellner-Rogers, Byron
Kelly, Kevin
Kinesics
Kinesthetic grasp of information
Knowledge, communication and shared
Knowledge process dimension, of Information Evolution model
adaptive, innovating enterprise
consolidated enterprise
integrated enterprise
operational enterprise
optimized enterprise
Knowlton, Robert
Koestler, Arthur
Large-Scale Organizational Change (Laszlo and Laugel)
principles of dynamic organizations
Laseter, Tim
Laszlo, Christopher
Laugel, Jean-François
Lead link, in organizational structure of Holacracy
Leadership
conscious leader
dynamic organization principles
paradox of empowerment and
social intelligence and
training for and organizations on purpose
unconscious competence and
Leadership and the New Science (Wheatley)
Learning organization
Left-brain/right-brain theory of organization
Level playing fields, business survival and
Levine, Peter
Levine, Stewart
Limbic system
Limits-to-success archetype
Listening:
art of
collaboration and
dialogue and practice of
discipline and knowledge sharing
harvesting of business knowledge and
Living Systems Organizational model
Living the Field (McTaggart)
Longfellow, Henry Wadsworth
Long-term identity, maintaining during repositioning
Lorenz, Edward
Loreta’s Living Foods
Loyalty, showing of
Make-and-sell business paradigm
Mandelbrot, Benoit
Marcus, Jalma
Mark, Reuben
Marketplace, innovation in
McTaggart, Lynn
Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts & Cultures (Johansson)
Mehrabian, Albert
Memory, interference with
Mental models, as discipline
Mentoring system
Miller, Gloria J.:
Information Evolution model
realities that jeopardize business survival
Mind mapping
Mirror neurons, social intelligence and
Mission, storytelling and truth to
Mistakes, creativity and
Moment, storytelling and truth to
M.O.R.E. system (Modular Organic
Regenerative Environment) Moreno, Jacob
Mossberg, Barbara
Mount, Ian
Multicultural responsiveness, of Edgewalkers
Muscle testing
Napier, Rod
Natural brokers, leveraging of
Natural connections, leveraging of chaos and
Neal, Judi. See also Edgewalkers Neocortex
Net conference
Newsweek magazine
Newtonian science, organizational models and
Nolan, Richard L.
Nonlinear systems, chaos theory and
Nonverbal communication
forms
functions
Norms, as fractals
Olsen, Edwin E.
OnTrackAmerica
Open Space Technology: A User’s Guide (Owe)
Operational enterprise level, Information Evolution model
Operational meetings, in Holacracy
Optimized enterprise level, Information Evolution model
Organization, ways to define
Organizational consciousness
Organizational control, in Holacracy
autocracy integration
dynamic steering
failure and
individual action
integrative decision making
predict and control integration
whole system change and
“workable decision”
Organizational structure, in Holacracy
circle organization
double linking
representative links
requisite organization
roles and accountability
Oscillator neurons
Out of Control (Kelly)
Owe, Harrison
Paralanguage
Parr Rud, Olivia
Participation, dialogue and principle of
Patterns, in systems. See Archetypes
Perpetual Prosperity Pumps Foundation (PPPF)
Personal computers, as “flattener”
Personal mastery, as discipline
Peters, Tom
Pink, Daniel
Planck, Max
Planning, power of Business Intelligence and
Poverty, organizations on purpose and ending of
Powell, John
Predict-and-control model:
integrating into Holacracy
transcending
Present-moment awareness
Proactive interference, with memory
Problem-solving communication, in theory of relational coordination
Proxemics
Psychodynamic approach, to counseling
Quantum physics
Questions:
asking probing
creativity and
Railroad industry, collaboration case study
Rapport, developing
Rationalism, contrasted to consciousness
Reality, confronting
Reasoning, power of Business Intelligence and
Receiver of information, role in communication
Reddish, John
Relational coordination theory
high-quality communication
high-quality relationships
Relationships:
dialogue and maintaining
high-quality
Repositioning, maintaining long-term identity during
Representative link, in organizational structure of Holacracy
Requisite organization, in Holacracy
Resources, collaboration and alignment of
Respect:
communication and mutual
demonstrating of
dialogue and practice of
Results, delivering
Retroactive interference, with memory
(R)evolutionary influence
Rewards, collaboration and
Rianoshek, Richard
Riordan, Jim
Risk-taking confidence, of Edgewalkers
Roberts, Julie
Robertson, Brian. See also Holacracy
Roles, in organizational structure of Holacracy
Roosevelt, Franklin D.
Rosen, Evan
Rules of business, changes in
Russell, Allan:
Information Evolution model
realities that jeopardize business survival
Sarbanes-Oxley Act
Scandinavian Airline System (SAS)
Science and nature
biology and living systems
classical and new science compared
complexity science and chaos
quantum physics
systems theory and systems thinking
Secretan, Lance
Self-awareness, of Edgewalkers
Self-organizing natural systems
adaptability and
core purpose and
decision-making and
Self-organizing teams. See also Holacracy
Senge, Peter M.
Sense & Respond (Bradley and Nolan)
Sense-and-respond business paradigm
Sensitivity, Edgewalkers and intuitive
Shared language and meaning, in Holacracy
Shared vision, as discipline
Shareholder value, linking transformation to
Sharing, collaboration and
Shifting-the-burden archetype
Situational functioning, of brain
Smith, Adam
Social intelligence
Social Intelligence: The New Science of Human Relationships (Goleman)
Sociodrama, conflict resolution and
Sociograms
Solar vehicles, organizations on purpose and
Somatic experiencing
Special-topic meetings, in Holacracy
Speed of Trust, The (Covey)
Sperry, Roger W.
Spindle cells
Spiral Dynamics
Stand-up meetings, in Holacracy
Status relationships, nonverbal communication and
Stock-and-flow models
from causal loop to
conversion of multiple
measurement of
Storytelling
Straight talk
Strange attractors
Strategic inflection points
Strategic meetings, in Holacracy
Strategic planning, adaptive
Structure, within chaos
Success to the successful archetype
Sullivan, Andrea
Suspending, dialogue and practice of
Sussman, Michael
Sustainability, Ben Freeman and
Systems thinking
business analytics and
business intelligence connection
as discipline
mechanics of
Tactical meetings, in Holacracy
Tannen, Deborah
Tapscott, Donald
Taylor, Frederick Winslow
Taylor, Jill Bolte
Teams:
avoiding failure of
building collaborative
at Cisco
learning and discipline of
Technology:
collaboration and
communication and
Teleconferences
Teller, storytelling and truth to
Ternary Software
Thank God I . . .™ series
Thinking, creativity and
Thurow, Lester
Timely communication, in theory of relational coordination
Toffler, Alvin
Total quality management (TQM)
Toyota
Tragedy-of-the-Commons archetype
Transparency, creating of
Trust:
collaboration and
collaboration and value of
knowledge sharing and
Truths, storytelling and
Tu, Daniel
“Tuning in,” social intelligence and
Unconscious competence
harvesting of business knowledge
therapeutic interviewing
Understanding, power of Business Intelligence and
Unfoldment, dialogue and principle of
Universality
Vaill, Peter
Vainius, Antanas
Value:
collaboration and
leveraging of chaos and
strategies for capturing
Viability, innovation and evaluation of
Virtual meetings
Visa International
Visionary consciousness, of Edgewalkers
Visual grasp of information
Voicing, dialogue and practice of
Volatility, permanence of
Waldrop, Mitch
“We” of organization
Wegesin, Jeffrey
Wells, Dave
Wheatley, Margaret
Whitney.
Whole-brain thinkers
Whyte, David
Wilber, Ken
Williams, Anthony D.
Women for Women International (WFWI)
Woodburn, Cherry
“Workable decisions,” in Holacracy
Workflow software, as “flattener”
Workspace, creativity and
World Is Flat, The (Friedman)
Worldwide governance, Holacracy and
Wrongs, righting of
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