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Dedication
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Dedication
by Olivia Parr Rud
Business Intelligence Success Factors: Tools for Aligning Your Business in the Global Economy
Wiley & SAS Business Series
Title Page
Copyright Page
Dedication
About the Contributors
Preface
Acknowledgements
PART ONE - The Landscape
CHAPTER 1 - The Evolving Business Landscape
NAVIGATING UNCHARTED WATERS
SHIFTING FROM REACTIVE TO PROACTIVE
STRATEGIES FOR CAPTURING VALUE
MOTIVATION FOR CHANGE
THE EVOLVING ORGANIZATION
NOTES
CHAPTER 2 - Models from Science and Nature
QUANTUM PHYSICS
EVOLUTIONARY BIOLOGY AND LIVING SYSTEMS
COMPLEXITY SCIENCE AND CHAOS
SYSTEMS THEORY AND SYSTEMS THINKING
NOTES
PART TWO - The Success Factors
CHAPTER 3 - Effective Communication
BENEFITS OF EFFECTIVE COMMUNICATION
PRINCIPLES OF COMMUNICATION
COMMUNICATION IN A HIGH-TECH ECONOMY
NONVERBAL COMMUNICATION
THEORY OF RELATIONAL COORDINATION
PRINCIPLES OF DIALOGUE
ART OF LISTENING
STORYTELLING
CHAPTER 4 - Collaboration
COLLABORATING FOR THE FUTURE
CREATING A COLLABORATIVE CULTURE
BUILDING COLLABORATIVE TEAMS
VALUE OF TRUST
COLLABORATIVE TECHNOLOGIES
COLLABORATION IN ACTION: A CASE STUDY
NOTES
CHAPTER 5 - Innovation
CREATIVITY
INNOVATION IN THE MARKETPLACE
TIPS FROM THE FIELD
NOTES
CHAPTER 6 - Adaptability
THE SHIFTING PARADIGM
TRADITIONAL METHODS
THE NEW PARADIGM
MODELS FOR ADAPTIVE ORGANIZATIONS
LEVERAGING CHAOS IN ORGANIZATIONS
CONFLICT RESOLUTION: A LIVING SYSTEMS APPROACH
THE LEARNING ORGANIZATION
A NEW GLOBAL ORGANIZATION
NOTES
CHAPTER 7 - Leadership
THE CONSCIOUS LEADER
SOCIAL INTELLIGENCE
PARADOX OF EMPOWERMENT
10 PRINCIPLES FOR LEADING A DYNAMIC ORGANIZATION
TAPPING ORGANIZATIONAL WISDOM
NOTES
PART THREE - Models and Practices
CHAPTER 8 - Systems Thinking
BASICS OF SYSTEMS THINKING
SYSTEMS VIEW OF BUSINESS ANALYTICS
NOTES
CHAPTER 9 - Holacracy
EVOLVING THE ORGANIZATION
INTRODUCING HOLACRACY
ORGANIZATIONAL STRUCTURE
ORGANIZATIONAL CONTROL
CORE PRACTICES
SHARED LANGUAGE AND MEANING
NOTES
PART FOUR - Beyond Our Corporate Borders
CHAPTER 10 - Possibilities
HOLACRACY IN THE WORLD
EDGEWALKERS
ORGANIZATIONS ON PURPOSE
BOTTOM LINE
NOTES
APPENDIX A - Resources
APPENDIX B - Suggested Reading
About the Author
Index
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About the Contributors
To Brandon, Addam, and Vanessa, for whom I hope
to make a difference
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