A

Administrative/organisational quadrant, of PASE model, 50–51

Administrative supervision, see Line management supervision

Agenda, 42, 49–50

Agreement

completing, 43–44

importance of written, 44–45

key areas for, 45

sample, 46–48t

signing, 37, 42

Annual review documents, 38, 39

Attributes, 95t, 98t

B

Boundaries, of professional relationship, 63

Bounds of confidentiality, 44–45

C

Capability frameworks, for new supervisors, 93–99

CASE (Cultural/Professional, Administrative/Organisational, Person/Support, Educative/Professional Development) model, 37

Checklist, development of, 35, 36t

Clinical supervision, 5f

Coach, 2, 32

Collegial supervision, see Peer supervision

Competency, 93

Confidentiality

bounds of, 44–45

and privacy, 47–48t

Contract, 37; see also Agreement

D

Damiano, Silvia, 31

Disciplinary specific supervision, 5f

E

Educative/professional development quadrant, of PASE model, 51

Employee assistance support provider (EAP), 55

Environment, supervisory, 47t

Ethical and industrial requirements, in supervision, 31, 32, 59, 63, 98t

Evaluation tool, 37

Experiences, in supervision, 33

External professional supervisor, 17, 18–19, 18f

contract/agreement file, 38

reporting requirements, 19

F

Feedback, 63

File checklist, development of, 35, 36t

Follow-up, in between meetings, 62–63

Formal supervision, 5f

G

Group supervision, 5f

H

Honey, Peter, 33

I

Informal supervision, 5f

Information sheet, supervision process, 40–43

step 1: preparation, 40–41

step 2: introduction, 41

step 3: intake process, 41–42

step 4: supervision agreement, 42

step 5: agenda, 42

step 6: supervisory discussion, 42–43

step 7: closure, 43

Insurance, 12–13

Intake questions, 36, 39, 41–42, 81–83

Interdisciplinary specific supervision, see Disciplinary specific supervision

K

Knowledge, 95t

of supervisee’s work area, 97t

Kolb, David, 33

L

Learning styles assessment, 33

Line management supervision, 8–9

experiences of discussions, 16

and professional supervision, 15–21, 18f

reporting requirements, 19–20

Line manager versus professional supervisor, 17–19, 20

Listening skills, 87

M

Managerial supervision, see Line management supervision

Meetings

closing, 55

conducting subsequent, 61–73

follow-up in between, 62–63

maintaining professional boundaries/feedback, 63

setting up supervision process in, 35–40

structure, 54, 55t

supervision minutes, see Minutes, supervision

sustainable supervision, 64–65

welcoming supervisee to, 61–62

Minutes, supervision

responsibility for, 66–72

samples, 68–70t, 71–72t

writing principles for, 65

Minute template, sample PASE supervision, 51, 52–53t

Monthly supervision schedule/log, 36

Mumford, Alan, 33

O

Operational supervision, 5f; see also Line management supervision

P

PASE (Practice/Professional, Administrative/Organisational, Support/Person, Educative/Professional Development) model, 37, 49f, 50–51

sample minute template, 52–53t

Peer supervision, 5f

Policy, supervision, 45–48

Position description, 38

Practice/professional quadrant, of PASE model, 50

Previous annual review documents, 38, 39

Privacy, confidentiality and, 47–48t

Problem solving skills, 87

Professionalism, 47t

Professional supervision, 1, 5f

defined, 7–8, 46t

line management and, 15–21, 18f

purposeful and intentional of, 75, 76f

Q

Quality supervision training, 7–8, 11, 28t, 23–30

transferable skills, 23–24, 25f

Questions

intake, 36, 39, 41–42, 81–83

about supervision, 6–7, 9–11

supervisor reflection, 43

R

Reporting requirements, 19–20

Resume, supervisee’s, 38

Roles and responsibilities, in supervisory relationship, 79–80, 80t, 99t

S

Schedule records, 36, 53, 54t

Skills

and knowledge, 1–2

listening, 87

problem solving, 87

supervisor, 94t

transferable, 23–24, 25f

Strategic plan, for meetings, 38

Structure, supervision, 54, 55t

Supervisee

position description, 38

previous annual review documents, 38, 39

resume, 38

supervision file, setting up, 35

Supervision; see also specific entries

as art of attunement, 79

capability frameworks for, 93–99

checklist, 13t

closing the meeting, 55

component of evaluation framework, 88, 89–91t

conducting intake process in, 81

conducting subsequent meetings, 61–73

confidentiality and privacy, 47–48t

conversation structure, 54, 55t

defining, 7–12

end of meeting checklist, 56

engagement in, 97t

ethical and industrial contexts in, 31, 32, 59, 63, 98t

evaluation of, 37–38, 85–92, 89–91t, 98t

experiences in, 33

focus of discussions, 9t, 46–47t

frequency of, 46t

insurance, 12–13

and life experiences, 23

model, 37

PASE model of, 37, 49f, 50–51

policy/procedure, 38, 45–48

preparing for the role, 12

process and framework, 11, 97t

professional, 1, 5f, 7–8, 46t, 47t

quality training, 7–8, 11, 23–30

questions about, 6–7, 9–11

reflective evaluation, 58–59t

relational nature of, 18f

role of, 1–13

sample evaluation reflective questions, 56–57

schedule records, 36, 53, 54t

structure the meeting, 54, 55t

and supervisee, 3–4

supervisory environment, 47t

sustainable, 64–65

types of, 3–7, 5f

Supervision agreements

completing, 43–44

importance of written, 44–45

key areas for, 45

sample, 46–48t

signing, 37, 42

Supervision line management, 1, 8–9

and professional supervision, 15–21, 18f

Supervision minutes

responsibility for, 66–72

samples, 68–70t, 71–72t

template, 51, 52–53t

writing principles for, 65

Supervision, process of setting up, 33–34

agenda, 49–50

first meeting, 35–40

information sheet, 40–43

supervisor reflection questions, 43

Supervisors; see also Supervision

attributes, 95t

capability frameworks for, 93–99, 97–99t

knowledge, 95t

reflection questions, 43

self-reflection checklist, 57, 58–59t

skills, 94t

Supervisors, and supervisees

getting to know each other, 75–76, 77–79

intake process and questions, 81–83

reflection questions, 76

relationship between, 75–84, 76f

roles and responsibilities, 79–80, 80t, 99t

Supervisory relationship, developing, 75–84

Supportive/person quadrant, of PASE model, 51

T

Training, 24–26, 97t

Transdiscipline supervision, 5f

Transferable skills, 23–24, 25f