Helping your team become
high performers

Teams don't become high performers by accident – it takes training, development and time to turn an average team into a high performing one.

Your role

Teams need to be coached and trained, so that they develop skills and learn to work together effectively. Team members can learn from each other, as well as from training programmes. Your role in this is vital. By identifying appropriate developmental activities, you can help your team go from good to great!

As the team leader, you also need to look at your own behaviour. You need to examine the way you handle problems with performance, and the way that you give your team the feedback that they need to learn. And you need to assess the development process, so that your team becomes even more effective over time.

Your objectives are to:

art Identify how employee development is linked to organisational performance

art Develop employees by leading, coaching, mentoring and delegating

art Identify opportunities for people development when faced with organisational changes

art Explore the competency framework and use it to highlight individual and team development needs

art Apply the key steps within a performance management process

art Evaluate the effectiveness of training and development activities.

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