Footnotes
Foreword
1 Michael Hechter. “Values research in the social and behavioral sciences.” In Michael Hechter, Lynn Nadel, and Richard E. Michod, (eds.). The Origin of Values. New York: Aldine de Gruyter, 1993.
2 Gordon W. Allport, P.E.Vernon, and Garnder Lindzey, Study of Values. Boston: Houghton Mifflin, 1960.; Chris Argyris and Don Schon, Theory in Practice Learning. San Francisco, CA: Jossey-Bass, 1982.; Clyde Kluckhohn. “Values and Value-Orientations in the Theory of Action.” In Talcott Parson and E.A. Shils, eds. Toward a General Theory of Action. Cambridge, MA: Harvard University Press, 1951. pp. 388-433.; Florence Kluckhohn and Fred Strodtbeck. Variations in Value Orientations. Evanston, IL: Row, Peterson & Co, 1961.; Milton Rokeach, The Nature of Human Values. New York: Free Press, 1973.; Shalom H. Schwartz, “Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries,” Advances in Experimental Social Psychology, volume 25. NY: Academic Press, 1992. pp. 1-65.; Michael Hechter, “Values Research in the Social and Behavioral Sciences,” In Michael Hechter, Lynn Nadel, and Richard.E. Michod, eds. The Origin of Values. New York: Aldine de Gruyter, 1993. pp. 1-28.
3 “Assessing Your Operating Philosophy: The Philosophical Orientation Questionnaire” measures the relative dominance of each of these three for the person. Richard E. Boyatzis, Angela J. Murphy, and Jane V. Wheeler, “Philosophy as a Missing Link Between Values and Behavior,” Psychological Reports, 86 (2000): pp. 47-64.
4 The Pragmatic Operating Philosophy emerged from “pragmatism” (as reflected in the works of John Dewey, William James, Charles Sanders Peirce, and Richard Rorty, ), “consequentialism” (as reflected in the works of C.D. Johnson, and P. Pettit), “instrumentalism” (as reflected in the works of John Dewey), and “utilitarianism” (as reflected in the works of Jeremy Bentham, and John Stuart Mill). See the Boyatzis, Murphy, and Wheeler article cited earlier for the full references.
5 The Intellectual Operating Philosophy emerged from “rationalism” (as reflected in the works of Rene Descartes, Gottfried Wilhelm Leibniz, Benedict de Spinoza), and the various philosophers claiming rationalism as their etiological root, such as Georg Wilhelm Friedrich Hegel and Jurgen Habermas, as well as the philosophical structuralists (Claude Levi-Strauss and Jean Piaget), and postmodernists (Friedrich Nietzsche). See the Boyatzis, Murphy, and Wheeler article cited earlier for the full references.
6 The Human Operating Philosophy emerged from “communitarianism” (W. F. Brundage), “hermeneutics” (Hans-Georg Gadamer), “humanism” (Francesco Petrarch and R.W. Sellars), and “collectivism” (R. Burlingame and W.H. Chamberlin).
7 Charles Taylor. The Ethics of Authenticity. Cambridge: Harvard University Press, 1991.
8 Elizabeth Chambers, Mark Foulon, Helen Hanfield-Jones, Steven Hankin, and Edward Michaels, III. The War for Talent. The Mckinsey Quarterly, #3, 1998.
Introduction
1 These skills were highlighted in Goleman, D. Working with emotional intelligence. New York: Bantam Books (1998).
2 List of those we interviewed and with whom we discussed book concepts appears at the end of the Introduction.
Chapter 1
1 For example, Daniel Goleman. Emotional Intelligence: Why It Can Matter More Than IQ. New York: Bantam, 1995, and Working with Emotional Intelligence. New York: Bantam, 1998.
2 Ibid.
3 Daniel Goleman, Richard Boyatzis, Annie McKee, Primal Leadership: Realizing the Power of Emotional Intelligence, Harvard Business School Press, 2002.
4 Ibid.
5 Reported in Marcelo Prince, “Manager Discovers Leadership in an Accident's Aftermath,” The Wall Street Journal, April 5, 2002.
6 Cone/Roper Cause Related Trends Report, 1999.
7 Strategic Finance, Vol. 83, No. 7, p. 20, January 2002.
8 National Business Ethics Survey 2000, www.ethics.org/2000survey.html.
9 Reported in Kris Maher, “Wanted: Ethical Employer: Job Hunters, Seeking to Avoid an Enron or an Andersen, Find It Isn't Always Easy,” The Wall Street Journal, July 9, 2002.
10 Ibid.
11 Millennium Poll on Corporate Social Responsibility, Environics International Ltd., May 1999.
Chapter 2
1 Joseph Badaracco, Jr. Leading Quietly, Boston: Harvard Business School Press, 2002.
2 Jim Collins. Good to Great: Why Some Companies Make the Leap…and Others Don't, New York: Harper Collins, 2001.
3 Dan Goleman, Richard Boyatzis, Annie McKee. Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business School Press, 2002.
4 Peter Drucker. “What Makes an Effective Executive,” Harvard Business Review, June 2004.
5 Donald E. Brown. Human Universals, Philadelphia: Temple University Press, 1991.
6 R.T. Kinnier, J.L. Kernes, and T.M. Dautheribes. “A Short List of Universal Moral Principles,” Counseling and Values, October 1, 2000.
7 Reported in Damon W. “The Moral Development of Children,” Scientific American, August 1999.
8 Covey SR. “Universal Principles,” Executive Excellence, May 1, 2000.
9 Jerome Kagan and Sharon Lamb (eds.). The Emergence of Morality in Young Children, Chicago: University of Chicago Press, 1987.
10 English Pediatrician D.W. Winnicott's concept of “good enough” parenting as described in Robert Cole's The Moral Intelligence of Children, New York: Random House, 1997.
11 Interpretation of Martin Hoffman's work on empathy by author William A. Rottschaefer in The Biology and Psychology of Moral Agency, Cambridge, UK: Cambridge University Press, 1998.
12 Bruce Perry and Ronnie Pollard. “Altered brain development following global neglect in early childhood.” Society For Neuroscience: Proceedings from Annual Meeting, New Orleans, 1997.
13 Steven W. Anderson, Antoine Bechara, Hanna Damasio, Daniel Tranel, Antonio R. Damasio. “Impairment of Social and Moral Behavior Related to Early Damage in Human Prefrontal Cortex,” Nature Neuroscience, Vol. 2 No. 11, November 1999.
14 Ibid.
15 Fabio Sala. “Do Programs Designed to Increase Emotional Intelligence at Work-Work?” Research Report, Hay/McBer Group and Consortium for Research on Emotional Intelligence in Organizations (http://www.eiconsortium.org/research/do_ei_programs_work.htm).
16 E.O. Wilson, author of Sociobiology: The New Synthesis. Cambridge, MA: Belknap Press, 1975, a pioneer of sociobiological theory.
17 Paul Lawrence and Nitin Nohria. Driven: How Human Nature Shapes our Choices. San Francisco: Jossey-Bass, October 2001.
18 Donald E. Brown. Human Universals, New York: McGraw-Hill, 1991.
19 R.T. Kinnier, J.L. Kernes, and T.M. Dautheribes. “A Short List of Universal Moral Principles,” Counseling and Values, October 1, 2000.
20 Christopher Peterson and Martin E.P. Seligman. Character Strengths and Virtues: A Handbook and Classification, Oxford, UK: Oxford University Press, 2004.
Chapter 3
1 Oprah Winfrey, O Magazine, September 2002.
2 This worksheet is based on material from Richard J. Leider. Repacking Your Bags: Lighten Your Load for the Rest of Your Life, San Francisco: Berrett-Koehler Publishers, 1995).
3 Doug Lennick and Roy Geer. How to Get What You Want and Remain True to Yourself, Minneapolis, Minnesota: Lerner Publications Company, 1989.
4 Lawrence and Nohria, ibid.
5 David Campbell. If You Don't Know Where You're Going, You'll Probably End Up Somewhere Else. Notre Dame, Indiana: Ave Maria Press, 1990.
Chapter 4
1 Many techniques for inducing positive emotional states can be found in Herbert Benson, M.D. and William Proctor's The Break-Out Principle, New York: Scribner, 2003.
Chapter 8
1 Herbert Benson and Miriam Z. Klipper. The Relaxation Response. New York: Random House, 1993.
Chapter 9
1 Nigel Nicholson. “How Hardwired is Human Behavior,” Harvard Business Review, July 1998.
Chapter 10
1 Marvin Bower. The Will to Lead: Running a Business With a Network of Leaders, Boston: Harvard Business School Press, 1997.
2 Quoted in “Death of a Drug: The Aftermath of Merck's Recall,” Knowledge at Wharton, October 6, 2004.
3 David Freedman. Corps Business: The 30 Management Principles of the U. S. Marines, New York: HarperBusiness, 2001.
4 Jim Collins. Good to Great: Why Some Companies Make the Leap…and Others Don't, New York: Harper Collins, 2001.
5 Jim Collins, Web-Exclusive Interview, “Good Questions, Great Answers,” Fast Company.com, October 2001 (http://pf.fastcompany.com/magazine/51/goodtogreat.html).
6 Daniel Goleman, Richard Boyatzis, Annie McKee. Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business School Press, 2002.
7 Reported in Patrick McGeehan, “Making a Point By Taking Less,” The New York Times, May 24, 2004. Also reported in the article was that James Parker, Southwest Airlines' chief executive, recently requested that his salary be significantly lower than suggested by their compensation consultant.
Chapter 11
1 Challenger, Gray & Christmas study, May 2002.
2 International Foundation of Employee Benefit Plans, June 2000.
3 Bureau of Labor Statistics, March 2000.
Epilogue
1 As presented at http://www.csis.org.
2 “The Digital Village,” Business Week, June 28, 2004.
3 Ibid.
Appendix A
1 Dan Goleman, Richard Boyatzis, Annie McKee. Primal Leadership: Realizing the Power of Emotional Intelligence, Boston: Harvard Business School Press, 2002.