Book Contributors
Book Authors
Brian P. Gallagher
Division Director, Engineering
Northrop Grumman—Information Systems Sector
Intelligence Systems Division
Brian P. Gallagher is the division director of engineering within the Intelligence Systems Division, Information Systems Sector, Northrop Grumman where he is responsible for providing leadership for all enterprise engineering activities across the division. Prior to this position, he was director, Acquisition Support at the Software Engineering Institute where he was responsible for building teams from across the SEI’s disciplines to support the needs of DoD and other government agency acquisition programs. He was previously employed with the Aerospace Corporation where he worked as a software acquisition and engineering advisor for several Air Force and NRO projects. He retired from the Air Force in 1996. During his Air Force career, he was the deputy chief of Software Engineering with an Air Intelligence Agency remote intelligence site, chief software engineer on the Range Operations Control Center Project at Cape Canaveral AFS, FL, a software project manager for the Titan IV Program Office, and a software engineer with Strategic Air Command. He received his B.S. in management information systems from Peru State College and M.S. in computer science/software engineering from Florida Institute of Technology.
Mike Phillips
Program Manager
CMMI Initiative
Software Engineering Institute
Mike Phillips is the program manager for CMMI at the Software Engineering Institute (SEI), a position created to lead the Capability Maturity Model Integration (CMMI) product suite evolution. He has led the team, which spans government, industry, and the SEI, through three significant upgrades to the original version of the integrated model, which now covers engineering, acquisition, and services. He was previously responsible for Transition Enabling activities at the SEI. He has authored technical reports, technical notes, CMMI columns, and various articles, in addition to presenting CMMI material at conferences around the world. He is a coauthor of the first edition of the Addison-Wesley book on CMMI for Acquisition.
Prior to his retirement as a colonel from the Air Force, he was the program manager of the $36 billion development program for the B-2 stealth bomber in the B-2 System Program Office at Wright-Patterson AFB, OH. In addition to more than five years of B-2 experience, he has four years of experience guiding acquisition programs in the Pentagon for both the Air Force and the Office of the Secretary of Defense. His bachelor’s degree in astronautical engineering is from the Air Force Academy, and his master’s degrees are in nuclear engineering from Georgia Tech, in systems management from the University of Southern California, and in international affairs from Salve Regina College and the Naval War College. He is a graduate of the Program Management Course at the Defense Systems Management College and of the Air Force Test Pilot School.
Research Analyst and Senior Project Leader
Institute for Defense Analyses
Dr. Karen Richter is a research analyst and senior project leader at the Institute for Defense Analyses (IDA), a research and development “think tank” for the Department of Defense. She has led numerous projects for the Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics [OUSD(AT&L)] in acquisition management; systems and software engineering, integration, and interoperability; system lifecycle process management; integrated product and process development (IPPD) and concurrent engineering; advanced manufacturing practices and virtual enterprises; system quality, reliability, and maintainability; design and manufacturing technology including modeling and simulation; and lifecycle affordability. She also led or participated in projects for the Office of the Under Secretary of Defense for Policy [OUSD(P)] and the Assistant Secretary of Defense for Networks and Information Integration [ASD(NII)]. She was a member of the development teams for the CMMI SE/SW/IPPD and CMMI-DEV models and co-chair of the development team for CMMI-ACQ. She has served on the CMMI Configuration Control Board and the CMMI Steering Group. She helped develop international standards on lifecycle process management, systems engineering, software engineering, and quality management as a member of both ISO/JTC1/Subcommittee 7 (Software and Systems Engineering) Working Group 7 (Life Cycle Management) and ISO/TC176 (Quality). She taught in the Department of Engineering Mechanics at the University of Wisconsin–Madison and in the Departments of Mechanical Engineering at The Ohio State University and the University of Maryland at College Park. She is the coauthor of three college engineering textbooks. She earned a B.A. in mathematics from Knox College and an M.S. and Ph.D. in engineering mechanics from the University of Wisconsin–Madison.
Senior Writer/Editor
Communications
Software Engineering Institute
Sandy Shrum is a senior writer/editor and communications point of contact for the Software Engineering Process Management program at the Software Engineering Institute. Besides this book, she has coauthored two other CMMI books: CMMI for Services: Guidelines for Superior Service and CMMI: Guidelines for Process Integration and Product Improvement, first and second editions. She has been with the SEI since 1995 and has been a member of the CMMI Development Team since the CMMI project’s inception in 1998. Her roles on the project have included model author, small review team member, reviewer, editor, model development process coordinator, and quality assurance process owner. Before joining the SEI, she worked for eight years as a document developer with Legent Corporation, a Virginia-based software company. Her experience as a technical communicator dates back to 1988, when she earned her M.A. in professional writing from Carnegie Mellon University. Her undergraduate degree, a B.S. in business administration, was earned at Gannon University, Erie, Pennsylvania.
Contributing Authors
Claude M. Bolton
Executive-in-Residence
Defense Acquisition University
Claude M. Bolton, Jr., became the Executive-in-Residence for the Defense Acquisition University (DAU) on January 3, 2008. In this position, he supports the DAU president, faculty, and students with strategic planning, course development, and mentoring. His primary focus is assisting the DAU president in achieving the congressional direction to recruit, retain, train, and educate the DoD acquisition workforce. He is also the first chair of the University of Nebraska Space and Telecommunications Law Advisory Board. In addition, he is an independent management consultant specializing in DoD program management, providing his expertise to DoD organizations and the defense industry. Prior to becoming the DAU Executive-in-Residence, he served as the Assistant Secretary of the Army for Acquisition, Logistics and Technology (ASAALT).
Technical Director
Air Force Center for Systems Engineering
Air Force Institute of Technology
George Richard Freeman is the technical director of the Air Force’s Center for Systems Engineering (SE), located at the AF Institute of Technology. He has more than 30 years of experience in process and systems engineering and has held numerous positions in civilian industry and government, including AF MAJCOM chief, Concept Development and Process Engineering; senior executive vice president and board member for EICON Inc.; and numerous positions with General Electric (GE) and United Nuclear and UNC Aerospace, including director of Expansion Programs (Manufacturing Plant Manager), materials manager, manufacturing systems manager, and engineering systems manager. He retired from the U.S. Air Force with the rank of Colonel. He was responsible for bringing the first GE robotic assembly system into production and has led the successful installation of two enterprise resource planning (ERP) systems for GE and UNC Aerospace, and the web-based AF enterprise-wide Reduction of Total Ownership Cost Decision Support System; all of these systems were based on service-oriented architectures and employed shared authoritative data. He also led the successful development and fielding of the Air Force’s first SE process assessment model, which is based on the tenets of Capability Maturity Model Integration (CMMI). He holds a B.S. in computer science and aviation, an M.S. in engineering/industrial management, and an M.A. in national security strategy, and is a Certified Systems Engineering Professional (CSEP & CSEP-Acq).
Richard Frost
Global Director
Identity and Access Management
General Motors
Richard Frost is the global director of Identity and Access Management for General Motors. In this role, he is developing and implementing a global strategy to manage the identity, authentication, access, and security to GM’s systems and intellectual property.
Previously, he was the global director of Systems Development for General Motors, where he streamlined the devolvement process and spearheaded numerous initiatives to accelerate business innovation and cost savings. These efforts include incremental and agile development lifecycles, requirements visualization, and outsourcing optimization. He is a member of the advisory board for CMMI for Acquisition (CMMI-ACQ) at the SEI and remains a driving force in its global implementation at GM.
Prior to joining General Motors, he was an executive at Volkswagen of America, where he focused on streamlining development and aligning IT and business strategies. His tenure at Volkswagen included executive leadership of Systems Development, along with executive business positions in Supply Chain, Marketing, and CRM.
His background includes more than 25 years of leadership in a variety of technologies. He received a Ph.D. in systems engineering from Oakland University and bachelor’s and master’s degrees in computer science from the University of Michigan.
Ashok Gurumurthy
Delivery Executive
Global Application Integration Management
Hewlett-Packard
Ashok Gurumurthy is currently a delivery executive at Hewlett-Packard, managing the Global Application Integration Management group for one of HP’s clients. He has 15 years of experience in IT governance, program management, and process improvements in the areas of CMMI, Six Sigma, ITIL, and ISO 9000. He was one of the reviewers of the initial CMMI-ACQ model. He managed the first CMMI-ACQ pilot by one of HP’s clients in 2006. He was also invited by the Software Engineering Institute to participate in the CMMI-ACQ Pilot Panel at the SEPG 2007 Conference in Texas and in the CMMI-ACQ rollout panel at the SEPG 2008 conference in Florida. He has presented various papers at SEI conferences on topics surrounding contract management, application outsourcing management, and multiple-supplier governance.
Process Lead
Missile Systems
Strike and Surveillance Systems Division
Aerospace Systems, Northrop Grumman
Steve Kelley is the process lead for Missile Systems within the Strike and Surveillance Systems Division, Aerospace Systems, Northrop Grumman, where he is responsible for organizing and maintaining process documentation to enable the organization to acquire complex missile components and integrate them on behalf of government customers. As a Lean Six Sigma Master Black Belt, his roles have encompassed process engineering and continuous improvement disciplines, engineering planning, finance, financial and accounting system design and implementation, program management, systems engineering, and training. Before joining Northrop Grumman, he spent eight years at United Technologies Chemical Systems, where he developed and maintained a validated earned value management system. His bachelor’s degree in chemistry and his M.B.A. are both from Baylor University.
Tom Keuten
Process Improvement Consulting Executive
Tom Keuten is a results-oriented management consulting executive who is focused on earning clients’ trust through meaningful and valuable engagements. He was a member of the CMMI-ACQ Model Team and has been trained as a SCAMPI Lead Appraiser. He led teams at General Motors that drove significant improvements in the way the company acquires information technology. He works with organizations to improve strategy execution, and specializes in organizational project management, quality assurance, and process improvement. His background includes executive roles in both start-up and established technology consulting organizations. Throughout his career, he has been passionate about delivering successful projects that have meaningful bottom-line improvements. In addition to earning an MBA from the University of Notre Dame and a bachelor of science degree from Central Michigan University, he has also achieved the Certified Management Consultant (CMC) designation.
Mary Ann Lapham
Senior Member of the Technical Staff
Acquisition Support Program
Software Engineering Institute
Mary Ann Lapham is a senior member of the technical staff in the Software Engineering Institute’s Acquisition Support Program (ASP). She is currently supporting or has in the past supported Air Force programs such as 3DELRR, CCS-C, AEHF, TSAT, GPS-OCX, and GBS to improve acquisition practices in acquiring these software-intensive systems. She is also currently conducting research in the application of Agile methods in the DoD environment. In addition, she has participated in and/or led ITAs for both DoD and non-DoD clients and is an instructor for the Software Acquisition Survival Skills course. Prior to joining SEI, she was a director for SchlumbergerSema, managing large system integration programs for utilities. Prior to that, she was a director at Computer Technology Associates (CTA), where she established and directed two satellite offices supporting the Naval Computer and Telecommunications Station in New Orleans and the state of Nebraska’s Y2K program. While at CTA, she also served as a program manager, system engineer, test engineer, and security engineer for a variety of DoD programs. She received her B.A. and M.A. in mathematics from the State University of New York. She also is a PMP.
Dan Lutrell
Systems Engineering and Process Manager
Information Systems’ Defense Systems Division
Northrop Grumman
Dan Luttrell is a systems engineering and process manager for Northrop Grumman Information Systems’ Defense Systems Division. With more than 30 years of experience, he has held positions as a software engineer, systems engineer, process engineer, and program manager in several product fields, including engineering services, semiconductors, satellites, communications, and control systems. He is a Certified High Maturity Lead Appraiser and Six Sigma Black Belt.
Dominique Luzeaux
Director for Land Systems Acquisition
Direction Générale de l’Armement (DGA)
Dominique Luzeaux graduated from École Polytechnique (1987) and École Nationale Supérieure des Techniques Avancées (1989), and completed a Ph.D. from University Paris XI (1991) and a Faculty Habilitation (2001). He has been employed by the DGA for more than 20 years and was promoted to the rank of Brigadier General in 2009. He has held a variety of positions, such as director of the Complex System Engineering Department from 2002 to 2004 and chief information officer from 2005 to 2007. He is currently director for Land Systems acquisition. He teaches graduate-level students and has also coauthored several books on system-of-systems engineering published in French (Éd. Hermès Lavoisier, 2008, 2009) and English (Wiley, 2010).
B. Craig Meyers
Senior Member of the Technical Staff
Research, Technology, and System Solutions
Software Engineering Institute
Dr. B. Craig Meyers is a senior member of the technical staff at the Software Engineering Institute. He works in the Research, Technology and System Solutions group at the SEI and is concerned with architecture and interoperability, including interoperability in the acquisition process. He has also served on a number of review teams for various major government acquisition programs. Previously he worked in the area of real-time distributed systems. He was a member of the SEI project that transitioned the use of rate-monotonic analysis, and was involved in the development of IEEE standards for real-time distributed communication. Prior to joining the SEI, he was head of the Advanced Software Technology Group at the Naval Surface Warfare Center in Dahlgren, Virginia.
Eric Million-Picallion
Management Systems Division
Direction Générale de l’Armement (DGA)
Eric Million-Picallion graduated from École Polytechnique (1985) and École Nationale Supérieure de l’Aéronautique et de l’Espace (1987), and has been employed by the DGA for more than 20 years. He has held a variety of positions in the field of military aircraft systems dealing with depot-level maintenance, weapon system development, export program control, and armament programs expertise. He held the Project Management Division from 2005 to 2009. He is currently head of the Management Systems Division, in charge of defining, implementing, and promoting the applicable methods and standards in the field of quality and performance within the DGA.
Madhav Panwar
Senior Level Technologist
U.S. Government Accountability Office
Madhav Panwar is a senior level technologist at the U.S. Government Accountability Office (GAO). He has led a number of software acquisition and software development related evaluations using the Software Engineering Institute’s Capability Maturity Models. He has an M.S. in computer science from California State University, Chico, and an undergraduate degree in chemical engineering from Columbia University, New York. He has more than 30 years of systems and software engineering experience. At GAO, he leads and/or assists on various audits of federal agencies’ efforts to acquire, install, or upgrade information systems and technology. Prior to working for GAO, he was responsible for managing the U.S. Navy’s operations and maintenance budget for airborne avionics and software and related acquisitions. Currently he is responsible for evaluating various technologies related to greenhouse gas reductions, power plant efficiencies, automotive fuel economy, weapon systems software, and a host of other issues that require software and engineering expertise.
Jean-René Rualt
Direction Générale de l’Armement (DGA)
Jean-René Rualt completed a master’s degree in experimental social psychology and graduate-level training in industrial engineering. After more than 10 years as a consultant on software engineering and human–computer interaction, he was hired in 2004 by the DGA as an expert in systems engineering, standardization, and human factors. With Dominique Luzeaux, he has coauthored books on systems of systems published in French (Éd. Hermès Lavoisier, 2008) and English (Wiley, 2010).
Anthony W. Spehar
Division Vice President and Program Manager
Strike and Surveillance Systems Division
Northrop Grumman Aerospace Systems
Anthony W. Spehar is vice president and program manager of the Intercontinental Ballistic Missile (ICBM) Prime Integration Contract and leads a multicorporation industry team given the responsibility by the Air Force to sustain and modernize the nation’s ICBMs. The ICBM Prime Team’s contract was awarded on December 23, 1997, and is headquartered in Clearfield, Utah, adjacent to Hill AFB. Since joining Northrop Grumman in 1979, he has served in other program management and engineering roles spanning nuclear hardness and survivability, program acquisition, hardware and software development, production, and deployment. He earned his bachelor’s degree in physics and his master’s degree in nuclear engineering from the University of Utah. He also completed the Advanced Program Management course at the Defense Systems Management College in Fort Belvoir, Virginia.
