"I think the cursor's not moving, Mr. Dundt, because you're using the chalk board eraser instead of a mouse."

In this part ...

Increasing your personal productivity to achieve greater work/life balance is not simply a matter of acquiring and applying new skills in Outlook. Before that, you need to do some assessment work. The chapters in this first part are designed to help you go through the process of understanding the place from which you're starting as well as visualize the place you intend to be.