- Preface
- Acknowledgments
- Chapter 1 Software Quality Fundamentals
- Chapter 2 Quality Culture
- Chapter 3 Software Quality Requirements
- Chapter 4 Software Engineering Standards and Models
- 4.1 Introduction
- 4.2 Standards, Cost of Quality, and Business Models
- 4.3 Main Standards for Quality Management
- 4.4 ISO/IEC/IEEE 12207 Standard
- 4.5 ISO/IEC/IEEE 15289 Standard for the Description of Information Elements
- 4.6 IEEE 730 Standard for SQA Processes
- 4.7 Other Quality Models, Standards, References, and Processes
- 4.8 Specific Standards for an Application Domain
- 4.9 Standards and the SQAP
- 4.10 Success Factors
- 4.11 Further Reading
- 4.12 Exercises
- Chapter 5 Reviews
- 5.1 Introduction
- 5.2 Personal Review and Desk-Check Review
- 5.3 Standards and Models
- 5.4 Walk-Through
- 5.5 Inspection Review
- 5.6 Project Launch Reviews and Project Assessments
- 5.7 Agile Meetings
- 5.8 Measures
- 5.9 Selecting the Type of Review
- 5.10 Reviews and Business models
- 5.11 Software Quality Assurance Plan
- 5.12 Success Factors
- 5.13 Tools
- 5.14 Further Reading
- 5.15 Exercises
- Chapter 6 Software Audits
- 6.1 Introduction
- 6.2 Types of Audits
- 6.3 Audit and Software Problem Resolution According to ISO/IEC/IEEE 12207
- 6.4 Audit According to the IEEE 1028 Standard
- 6.5 Audit Process and the ISO 9001 Standard
- 6.6 Audit According to the CMMI
- 6.7 Corrective Actions
- 6.8 Audits for Very Small Entities
- 6.9 Audit and the SQA Plan
- 6.10 Presentation of an Audit Case Study
- 6.11 Success Factors
- 6.12 Further Reading
- 6.13 Exercises
- Chapter 7 Verification and Validation
- 7.1 Introduction
- 7.2 Benefits and Costs of V&V
- 7.3 V&V Standards and Process Models
- 7.4 V&V According to ISO/IEC/IEEE 12207
- 7.5 V&V According to the CMMI Model
- 7.6 ISO/IEC 29110 and V&V
- 7.7 Independent V&V
- 7.8 Traceability
- 7.9 Validation Phase of Software Development
- 7.10 Tests
- 7.11 Checklists
- 7.12 V&V Techniques
- 7.13 V&V Plan
- 7.14 Limitations OF V&V
- 7.15 V&V in the SQA Plan
- 7.16 Success Factors
- 7.17 Further Reading
- 7.18 Exercises
- Chapter 8 Software Configuration Management
- 8.1 Introduction
- 8.2 Software Configuration Management
- 8.3 Benefits of Good Configuration Management
- 8.4 SCM Activities
- 8.5 Baselines
- 8.6 Software Repository and Its Branches
- 8.7 Configuration Control
- 8.8 Configuration Status Accounting
- 8.9 Software Configuration Audit
- 8.10 Implementing SCM in Very Small Entities with ISO/IEC 29110
- 8.11 SCM and the SQAP
- 8.12 Success Factors
- 8.13 Further Reading
- 8.14 Exercises
- Chapter 9 Policies, Processes, and Procedures
- 9.1 Introduction
- 9.2 Policies
- 9.3 Processes
- 9.4 Procedures
- 9.5 Organizational Standards
- 9.6 Graphical Representation of Processes and Procedures
- 9.7 Process Notation of ISO/IEC 29110
- 9.8 Case Study
- 9.9 Personal Improvement Process
- 9.10 Policies, Processes, and Procedures in the SQA Plan
- 9.11 Success Factors
- 9.12 Further Reading
- 9.13 Exercises
- Note
- Chapter 10 Measurement
- 10.1 Introduction—the Importance of Measurement
- 10.2 Software Measurement According to ISO/IEC/IEEE 12207
- 10.3 Measurement According to ISO 9001
- 10.4 The Practical Software and Systems Measurement Method
- 10.5 ISO/IEC/IEEE 15939 Standard
- 10.6 Measurement According to the CMMI Model
- 10.7 Measurement in Very Small Entities
- 10.8 The Survey as a Measurement Tool
- 10.9 Implementing a Measurement Program
- 10.10 Practical Considerations
- 10.11 The Human Side of Measurement
- 10.12 Measurement and the IEEE 730 SQAP
- 10.13 Success Factors
- 10.14 Further Reading
- 10.15 Exercises
- Chapter 11 Risk Management
- Chapter 12 Supplier Management and Agreements
- 12.1 Introduction
- 12.2 Supplier Requirements of ISO 9001
- 12.3 Agreement Processes of ISO 12207
- 12.4 Supplier Agreement Management According to the CMMI
- 12.5 Managing Suppliers
- 12.6 Software Acquisition Life Cycle
- 12.7 Software Contract Types
- 12.8 Software Contract Reviews
- 12.9 Supplier and Acquirer Relationship and the Sqap
- 12.10 Success Factors
- 12.11 Further Reading
- 12.12 Exercises
- Chapter 13 Software Quality Assurance Plan
- Appendix 1 Software Engineering Code of Ethics and Professional Practice (Version 5.2)
- Appendix 2 Incidents and Horror Stories Involving Software
- Glossary – Abbreviations – Acronyms
- References
- Index
- EULA
Software Quality Assurance
Claude Y. Laporte
Alain April
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