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EULA
by Claude Y. Laporte, Alain April
Software Quality Assurance
Preface
Acknowledgments
Chapter 1 Software Quality Fundamentals
1.1 Introduction
1.2 Defining Software Quality
1.3 Software Errors, Defects, and Failures
1.4 Software Quality
1.5 Software Quality Assurance
1.6 Business Models and the Choice of Software Engineering Practices
1.7 Success Factors
1.8 Further Reading
1.9 Exercises
Chapter 2 Quality Culture
2.1 Introduction
2.2 Cost of Quality
2.3 Quality Culture
2.4 The Five Dimensions of a Software Project
2.5 The Software Engineering Code of Ethics
2.6 Success Factors
2.7 Further Reading
2.8 Exercises
Note
Chapter 3 Software Quality Requirements
3.1 Introduction
3.2 Software Quality Models
3.3 Definition of Software Quality Requirements
3.4 Requirement Traceability During the Software Life Cycle
3.5 Software Quality Requirements and the Software Quality Plan
3.6 Success Factors
3.7 Further Reading
3.8 Exercises
Note
Chapter 4 Software Engineering Standards and Models
4.1 Introduction
4.2 Standards, Cost of Quality, and Business Models
4.3 Main Standards for Quality Management
4.4 ISO/IEC/IEEE 12207 Standard
4.5 ISO/IEC/IEEE 15289 Standard for the Description of Information Elements
4.6 IEEE 730 Standard for SQA Processes
4.7 Other Quality Models, Standards, References, and Processes
4.8 Specific Standards for an Application Domain
4.9 Standards and the SQAP
4.10 Success Factors
4.11 Further Reading
4.12 Exercises
Chapter 5 Reviews
5.1 Introduction
5.2 Personal Review and Desk-Check Review
5.3 Standards and Models
5.4 Walk-Through
5.5 Inspection Review
5.6 Project Launch Reviews and Project Assessments
5.7 Agile Meetings
5.8 Measures
5.9 Selecting the Type of Review
5.10 Reviews and Business models
5.11 Software Quality Assurance Plan
5.12 Success Factors
5.13 Tools
5.14 Further Reading
5.15 Exercises
Chapter 6 Software Audits
6.1 Introduction
6.2 Types of Audits
6.3 Audit and Software Problem Resolution According to ISO/IEC/IEEE 12207
6.4 Audit According to the IEEE 1028 Standard
6.5 Audit Process and the ISO 9001 Standard
6.6 Audit According to the CMMI
6.7 Corrective Actions
6.8 Audits for Very Small Entities
6.9 Audit and the SQA Plan
6.10 Presentation of an Audit Case Study
6.11 Success Factors
6.12 Further Reading
6.13 Exercises
Chapter 7 Verification and Validation
7.1 Introduction
7.2 Benefits and Costs of V&V
7.3 V&V Standards and Process Models
7.4 V&V According to ISO/IEC/IEEE 12207
7.5 V&V According to the CMMI Model
7.6 ISO/IEC 29110 and V&V
7.7 Independent V&V
7.8 Traceability
7.9 Validation Phase of Software Development
7.10 Tests
7.11 Checklists
7.12 V&V Techniques
7.13 V&V Plan
7.14 Limitations OF V&V
7.15 V&V in the SQA Plan
7.16 Success Factors
7.17 Further Reading
7.18 Exercises
Chapter 8 Software Configuration Management
8.1 Introduction
8.2 Software Configuration Management
8.3 Benefits of Good Configuration Management
8.4 SCM Activities
8.5 Baselines
8.6 Software Repository and Its Branches
8.7 Configuration Control
8.8 Configuration Status Accounting
8.9 Software Configuration Audit
8.10 Implementing SCM in Very Small Entities with ISO/IEC 29110
8.11 SCM and the SQAP
8.12 Success Factors
8.13 Further Reading
8.14 Exercises
Chapter 9 Policies, Processes, and Procedures
9.1 Introduction
9.2 Policies
9.3 Processes
9.4 Procedures
9.5 Organizational Standards
9.6 Graphical Representation of Processes and Procedures
9.7 Process Notation of ISO/IEC 29110
9.8 Case Study
9.9 Personal Improvement Process
9.10 Policies, Processes, and Procedures in the SQA Plan
9.11 Success Factors
9.12 Further Reading
9.13 Exercises
Note
Chapter 10 Measurement
10.1 Introduction—the Importance of Measurement
10.2 Software Measurement According to ISO/IEC/IEEE 12207
10.3 Measurement According to ISO 9001
10.4 The Practical Software and Systems Measurement Method
10.5 ISO/IEC/IEEE 15939 Standard
10.6 Measurement According to the CMMI Model
10.7 Measurement in Very Small Entities
10.8 The Survey as a Measurement Tool
10.9 Implementing a Measurement Program
10.10 Practical Considerations
10.11 The Human Side of Measurement
10.12 Measurement and the IEEE 730 SQAP
10.13 Success Factors
10.14 Further Reading
10.15 Exercises
Chapter 11 Risk Management
11.1 Introduction
11.2 Risk Management According to Standards and Models
11.3 Practical Considerations for Risk Management
11.4 Risk Management Roles
11.5 Measurement and Risk Management
11.6 Human Factors and Risk Management
11.7 Success Factors
11.8 Conclusion
11.9 Further Reading
11.10 Exercises
Chapter 12 Supplier Management and Agreements
12.1 Introduction
12.2 Supplier Requirements of ISO 9001
12.3 Agreement Processes of ISO 12207
12.4 Supplier Agreement Management According to the CMMI
12.5 Managing Suppliers
12.6 Software Acquisition Life Cycle
12.7 Software Contract Types
12.8 Software Contract Reviews
12.9 Supplier and Acquirer Relationship and the Sqap
12.10 Success Factors
12.11 Further Reading
12.12 Exercises
Chapter 13 Software Quality Assurance Plan
13.1 Introduction
13.2 SQA Planning
13.3 Executing the SQAP
13.4 Conclusion
13.5 Further Reading
13.6 Exercises
Appendix 1 Software Engineering Code of Ethics and Professional Practice (Version 5.2)
Appendix 2 Incidents and Horror Stories Involving Software
Glossary – Abbreviations – Acronyms
References
Index
EULA
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