Part IV

Measuring and Recognizing Engagement

Find out how to establish an employee engagement committee, in a free article at www.dummies.com/extras/employeeengagement.

In this part…

• Build a balanced scorecard to measure and communicate your progress.
• Measure employee engagement because you get the behavior you measure.
• Establish SMART performance goals to drive engagement.
• Retool your performance appraisal process for today's changing organization.
• Recognize employees for a job well done to encourage desired behaviors.
• Help struggling employees become more productive and engaged.