Index

• Symbols and Numerics •

# (hashtags), 149

80/20 rule (Pareto principle)

focusing energy at work, 57–58

matching time investment to return, 54–56

in personal life, 58–61

as successful method of maximizing productivity, 53–54

• A •

Abraham, Carolyn

Facebook For Dummies, 145

action items, meeting agendas, 238, 247–248

activities

coaching time management, 306

setting goals, 30

administration. See also time management for administrative staff

80/20 rule in, 58

decreasing in time, 292–293

Adobe Connect online meeting platform, 124–126

advance planning

achieving peace of mind by, 8

activating subconscious mind, 9

advantages, 9

assembling everything needed, 9–10

lack of, 9

throwing out unneeded items, 10–11

time-efficient habits, 332

aesthetics, workspace, 97

agendas, 238–240

air-conditioning system, 245

A-list tasks, 62–63

appointments, 332

archived files, 107–108

The Art of Exceptional Living audio program (Rohn), 328

assistants, 286

attachments, email, 175

attitude, 305–306

automation

contact information, 112

email response, 137

time-saving technology, 120–121

awareness, 291

• B •

Backblaze backup service, 127

backups, 127

balancing work and personal time, 22–23

behavior styles, boss, 226–229

benchmarks, 312

birthdays, client, 200

blocking time. See time-blocking system

body language

in face to face communication, 172

in telephone conversation, 172–173

bosses

approaching in private, 230

asking for work request in writing, 199

behavior style, 226–229

discussing concerns with, 198, 230

following rules and procedures, 227–228

handling of deadlines, 228–229

interruption-oriented, 197–199

offering solutions to problems to, 230

people-focused, 227

performance appraisal from, 222

risk-seeking, 228

seagull manager type, 198

tackling new projects, 228

taking responsibility and responding to missed goals, 229

task-focused, 227

time management for administrative staff, 254–258

time-wasting, 221–230

verbal-delegator type, 198–199

work pace, 229

breaks

administrative staff, 260

sharpening focus with time off, 17

working without, 323

bronze customer category, 111

build-as-you-go organizational chart, 292

business owners. See time management for executives

business page, Facebook, 143–144

business trips

portable planner utility, 103

salespeople, 279

• C •

calendar sharing, 102–103

caller ID, 193

capital, achieving goals, 38

carbon copy (cc) email function, 178

Carbonite backup service, 127

career goals, 30

Carnegie, Andrew (steel entrepreneur), 30

categories, goal, 34–35

cell phone, 322

chairs

comfort, 98

home office, 78

charity, 30

cheat sheet, 3

check-ins, 312

children, 50

chores, 47

clients

birthdays, 200

calling back, 201

calling on regular basis, 200

categorizing, 110–111

expressing appreciation to, 200

forwarding professional articles to, 201

interruptions from, 199–202

intrusive, 199–202

profiles, 112–113

sending thank-you note to, 200

setting expectations, 201–202

closed group (Facebook), 148

closed-ended questions, 180–181

clothing, 81

cloud-based software, 127–128

clutter-free workspace

filing regularly, 94

handling paper, 90–93

note-taking, 94–95

overcoming procrastination, 219

coaching time management

accepting inability of employees to change, 316

accountability and performance change, 312

activities, 306

attitude toward improving time management, 305–306

being consistent in, 313

benchmarks, 312

check-ins, 312

dealing with lack of progress, 315–317

discerning if employee is ready for change, 307

do-not-disturb policies, 310–311

employee motivation, 306–308

finding out who would benefit from, 304–308

fostering partnership and encouraging success, 311–314

giving employee second change, 316–317

goals, 308–309

helping employee to change, 307–308

knowledge to time management principles, 304–305

as part of job, 303

prioritization tool, 310

replacing employee, 317

role as mirror, 313

skill in time management techniques, 305

team-based approach, 313

time-blocking system, 310

time-tracking charts, 310

tools and strategies, 309–311

colleagues. See coworkers

communication

asking targeted questions, 178, 180–181

basic skills, 169–171

being direct, 170–171

camaraderie, 171–172

closed-ended questions, 180–181

clutter in language, 170

conditional response, 181–182

conversation starters, 171–172

determining answers needed, 179

dream questions, 183

email, 167

essential communication techniques, 170

face to face, 164–166

listening, 182

miscommunication mistake stats, 163

obscure words, phrases, and unnecessary language, 170

obstacles of time management, 20

open-ended questions, 179–180

positive tone, 182

procrastination, 179

saying no, 171

short and to the point, 169

small talk, 171–172

telephone, 166–167, 172–174

through time-saving technology, 121–126

computer

accessing information, 104–106

archiving and deleting files, 107–108

cleaning up, 108

home office, 79–80

naming and organizing files, 104–105

saving files, 108–109

conditional response, 181–182

consequences, 212–213

consistency, 313

contact information

automating, 112

categorizing clients, 110–111

contacting target groups all at once, 111–112

creating client profiles, 112–113

Facebook, 144–148

managing with CRM program, 109–115

continuing education, 279

conversation starters, 171–172

core purpose, 299

core values

basing management plan on, 296

on time, 299

costs, procrastination, 208–209

Covey, Steven

First Things First, 64

coworkers

interactions with, 23

interruptions, 195–197

with nothing to do, 195

peer pressure, 213

who do not want to work, 196

who like talking about themselves, 196

who treats work as social outlet, 197

CrashPlan backup service, 127

CRM (customer relation management)

advantages, 110

automating contact information, 112

categorizing clients, 110–111

contacting target groups all at once, 111–112

creating client profiles, 112–113

file organization, 89

managing contact information, 109–115

portable planner utility, 103

putting on server or cloud service, 113–114

software and services, 110

customers interaction, 23

• D •

daily objectives

decreasing in time, 297

prioritizing, 56

daily on time, 300

deadlines, 207

decision making

obstacles of time management, 21

recognizing procrastination, 211

decoration, workspace, 98–99

deferring email, 136–137

delegation

as caller confidence, 193

executive, 294

overcoming procrastination, 218

for salespeople, 285

time-efficent habits, 336

deleting

email, 135–136

files, 107–108

desks

clearing off, 86–87

limiting items on, 99

organizers, 87

placement, 99

selecting, 78

desktops, 79

determination, 211

digital recording features, teleconference, 242

DIPA (direct income-producing activities), 266–268, 275–276

discipline, recognizing procrastination, 211

distractions. See interruptions

DocuSign storage program, 128

do-not-disturb policies, 310–311

downtime, 334–335

dream questions, 183

Dropbox feature, 127–128

• E •

early arrival

administrative staff, 260

to meetings, 244–245

time-efficient habits, 331–332

eating right, 333

education, 279

80/20 rule (Pareto principle)

focusing energy at work, 57–58

matching time investment to return, 54–56

in personal life, 58–61

as successful method of maximizing productivity, 53–54

electronic files. See also filing system

accessing, 104–106

archiving, 107–108

creating new documents, 106–107

date information, 106

deleting, 107–108

filing tree, 104

going paperless, 90

naming and organizing, 104–107

note-taking, 94–95

saving, 108–109

scheduling tools, 102–103

email

advantages, 167–168

carbon copy (cc) function, 178

composition, 175–177

deceptive, 174

deferring, 136–137

deleting, 135–136

disadvantages, 168

dump folder, 134

filtering systems, 131–132

formal, 176–177

forwarding to Evernote, 129

interruptions, 190

junk mail, 326–327

length, 175

misunderstandings in, 174

misused, 168

multiple addresses, 133

new arrivals folder, 134

nonverbal communication delivery stats, 169

organizing and storing, 133–134

private, 178

proofreading, 177

responding to, 134–137

reviewing before sending, 168, 177–178

searching specific topic, 134

sending as attachment, 175

separating work from personal, 132–134

spam, 132, 175, 326

subject line, 174–175

time-wasting behaviors, 322

writing effective, 174–178

employees

accepting inability to change, 316

check-ins, 312

empowering, 297–298

giving second chance, 316–317

helping to change, 307–308

knowledge of time management principles, 304–305

lack of progress, 315–316

motivation to coach time management, 306–308

ready for change, 307

replacing, 317

talents, 298

empowering employees, 297–298

The E-Myth (Gerber), 288

end of day meetings, 240

equipment, home office, 78–80

ergonomic workspace, 97

Evernote feature

extensions, 129

finding notes in, 130

forwarding email to, 129

getting notes, ideas, and thoughts into, 129

notebooks, 128

setting up computer to work with, 128

time-saving technology, 126, 128–130

excuses

organization, 12

procrastination, 213–215

executive leadership, 57. See also time management for executives

exercise, 333–334

expectations

overcoming procrastination, 218

realistic, 218

Experience section (LinkedIn), 156–157

• F •

Fabulous 50 goals. See goals

face to face communication

body language, 172

camaraderie, 171–172

conversation starters, 171–172

power and effectiveness of, 165–166

reading others and taking cue from their behavior, 172

video-based meetings, 164

Facebook

acknowledging others, 146

business page, 143–144

for business use, 140

controversial topics in, 145

deciding who to friend, 145

disadvantages, 140

discussing business on personal page, 142–143

Groups feature, 148

list feature, 147

personal page, 142–143

personal profile, 141

photos, 146

private messages, 145–146

public posts, 145–146

setting specific times of use, 140–141

sharing articles and links, 146

sharing posts, 146–147

time advantages, 139–140, 144

time-saving technology, 122–123

time-wasting behaviors, 325

what not to post, 145–146

what to post, 145

Facebook For Dummies (Abraham), 145

FaceTime, 123

facilitators, meeting, 247

family

balancing work and time with, 22–23

investing in personal relationships, 59

phone interruptions from, 192

traditions, setting up, 60

fears, 205–206

file folders, 88

filing system. See also electronic files

filing regularly, 94

organization, 87–88

setting up, 88–89

filtering email, 131–132

First Things First (Covey and Merrill), 64

Fitton, Laura

Twitter For Dummies, 153

flex time, 68

focus

lack of, 322

time-wasting behaviors, 322

folders, file, 88

follow-ups, meeting, 249–250

formal email, 176–177

Free Conference Calls service, 125

free time, 19

friends

balancing work and time with, 22–23

investing in personal relationships, 59

phone interruptions from, 192

traditions, setting up, 60

• G •

Gerber, Michael

The E-Myth, 288

Gmail, 132–133

goals

assigning time for, 32–34

breaking into steps, 308–309

categorizing, 34–35

establishing, 28, 308–309

goal-seeking, 15

lining up with wants, 27

linking time management to, 25–26

measurable, 27, 70, 309

naming, 15

narrowing down, 36

non-number-based, 28

noting importance of, 36–37

number-based, 28

personal growth, 32

qualitative, 70–71

realistic, 308

resource needs, 37–40

target date, 309

targeting, 35–37

thinking big, 27

time management coach, 308–309

what you want to do, 30

what you want to give, 30–31

what you want to have, 29

what you want to see, 29

who you want to become, 31

writing down, 15, 26–27

Goals (Ziglar), 328

gold customer category, 111

GoToMeeting online meeting platform

alternative meeting options, 242

engaging through online platforms, 124–125

GoToWebinar online meeting platform, 125

Groups feature (Facebook), 148

growth activities, 290–291

guest list, meetings, 236–237

• H •

half hour activity tracking, 289

handouts, meeting, 244

hashtags (#), 149

headsets, 172–173

health

exercise, 333–334

nutrition, 333

poor procrastination costs, 208–209

sleep habits, 334

taking care of, 333–334

heating and air-conditioning system, 245

Hill, Napoleon

Think and Grow Rich!, 36

hiring help, 285–286

hobbies, 60–61

home office

advantages, 73–76

chairs, 78

computers, 79–80

creating productive environment in, 73–74

desk, 78

desktop, 79

disadvantages, 76–77

discipline and accountability assessment, 74–75

equipment, 78–80

ergonomics, 78

establishing boundaries, 80–81

feelings of isolation, 82–83

interruptions, 77, 81–82

laptops, 79

lighting, 80

location, 77

music in, 80

noise-canceling options, 80

scanners, 79

working with kids at home, 82

workspace in, 77–78

hourly income

boosting, 45–46

calculation, 43–45

household tasks, 60–61

human resources

decreasing in time, 292–293

resource needs, 39

Hussain, Anum

Twitter For Dummies, 153

• I •

IIPA (indirect income-producing activities), 268–269, 283–284

impromptu meetings, 237

in time, decreasing

awareness as first step toward, 291

daily priorities, organization, 297

empowering employees, 297–298

job descriptions, crafting, 293–295

management plan, 296

No Problems, Only Solutions Policy, 297

organizational chart, 292–293

task lists, 295–296

inbox, 87

incandescent blind spot, 297

income, hourly

boosting, 45–46

calculation, 43–45

indirect income-producing activities (IIPA), 268–269, 283–284

informal meetings, 237, 256

Instagram

time-saving technology, 122–123

time-wasting behaviors, 325

instant messaging, 169

Internet, 325–326

interruptions. See also time-wasting behaviors

boss, 197–199

client, 199–202

coworker, 195–197

creating visual barriers, 187

delegating responsibility, 193

do-not-disturb policies, 310–311

email, 190

home office, 77, 81–82

loss of productivity, 185

management by walking around concept, 188

obstacles of time management, 20

phone calls from loved ones, 192

rebooking discussions, 194

recurring, 195–197

scheduled time for interactions, 188–189

scheduling time offline, 189–190

screening, 191–193

shortening conversation, 194

state of waiting danger, 189

voice mail, 190

walk-in intrusions, 186–187

isolation feelings, 82–83

• J •

job descriptions

creating clear, 293–295

management plan creation, 296

Join.me online meeting platform, 124–125

Juran, Joseph M. (quality control pioneer), 54

justified procrastination, 209–210

• K •

knowing yourself, 14–17

knowledge

expanding your, 38

of time management principles, 304–305

• L •

labels, file folder, 88

lack of progress, 315–317

laptops, 79

LastPass feature, 126

lead follow-up, 276–278

Lead the Field audio program (Nightingale), 328

Leaning, Brittany

Twitter For Dummies, 153

leisure activities, 48–49. See also personal life

lighting

creating ambiance, 99

home office, 80

LinkedIn

checking twice a day, 159

checking weekly, 159

defining goals, objectives, and connections, 157–158

describing your skills, 157

Experience section, 156–157

photo, 157

profile, 155–156

schedule, 158–159

two-check system of reviewing, 159

using abbreviations in, 156

list feature (Facebook), 147

listening, 182

living in the present, 338

location

home office, 77

meeting, 241, 243

long-term projects, 217

lunch meetings, 241

• M •

mailing lists, 132

management

80/20 rule in, 57

plan, 296

marketing, 292–293

master lists, 62

meal planning, 333, 335–336

meetings

action items, 247–248

administrative staff, 254

agendas, 238–240

alternative options, 242

arriving early, 244–245

being yourself, 235

concluding, 248–249

end of day, 240

ending, 248–249

face to face communication, 164–166

facilitator, 247

follow-ups, 249–250

getting input from participants, 247

ground rules, 245

guest list, 236–237

handouts, 244

heating and air-conditioning system in, 245

as important part of business life, 233

impromptu, 237

informal, 237, 256

keeping meetings moving, 246–248

latecomers, 246

late-meeting fund, 246

launching, 245–246

location, 241, 243

lunch, 241

mid-afternoon, 240

mid-morning, 240

mini-meetings, 237

minutes, 236

note-taking in, 236

off-site, 241

overload, 235

pitch-ins, 241

preliminary, 237

purpose of, 234–235

reminding attendees of agenda, 247

rewarding early attendees, 246

summarization, 248–249

teleconference, 242

ten-minute warning before end of, 247

testing equipment before, 244

time-saving technologies, 123–126

unresolved issues in, 249

video-based, 164

when to schedule, 240–241

Merrill, Roger

First Things First, 64

mid-afternoon meetings, 240

mid-morning meetings, 240

mid-process procrastination, 206–207

Miles, Elizabeth

Organizing For Dummies, 88

mini-meetings, 237

minutes, meeting, 236

monetary value of time

assigning, 16

chores and responsibilities in, 47

hourly income calculation, 43–45

leisure activities, 48

making wise decisions based on, 41

monetary and time costs, 48–49

teaching kids about, 50

time-equals-money concept, 42–43

money, procrastination costs, 208

monthly on time, 300

motivation

to coach time management, 306–308

maintaining, 23–24

procrastination, 218–219

through written goals, 27

multiple code features, teleconference, 242

multiple email addresses, 133

multitasking

administrative staff, 261

scheduling time offline, 189

time-wasting behaviors, 322

music, 80

• N •

neatness habits, 11–12, 19

negative people, 328–329

newsletters, 132

Nightingale, Earl

Lead the Field audio program, 328

No Problems, Only Solutions Policy, 297

notebooks, Evernote, 128

note-taking

clutter-free workspaces, 94–95

Evernote feature, 129

in meetings, 236

notifications (Twitter), 152–153

number-based goals, 28

nutrition, 333

Nutrition For Dummies (Rinzler), 333

• O •

obstacles of time management

communication, 20

interruptions, 20

making decisions, 21

personal shortcomings, 19–20

procrastination, 21

office. See home office

off-site meetings, 241

on time

in company' vision and values, 298

core purpose, 299

core values, 299

daily, 300

monthly, 300

quarterly and yearly review, 301

tasks, 299–300

online meetings, 257. See also meetings

open group (Facebook), 148

open-ended questions, 179–180

operations, 292–293

organization

advanced planning, 8–11

daily priority, 298

desk, 87

email, 133–134

excuses, 12

filing system, 87–88

neatness habits, 11–12, 19

personal surroundings, 18–19

work area evaluation, 11

workspace, 86–88

organizational chart

build-as-you-go, 292–293

management plan creation, 296

Organizing For Dummies (Roth and Miles), 88

outbox, 87

outline, meeting agendas, 238

• P •

paper

delegating, 93

depot, 93

detouring, 93

document overload, 95–97

dumping, 92

paperless workspace, 90

Pareto principle. See 80/20 rule

Parkinson, C. Northcote

Parkinson's Law, 291

partnership, 311–314

peer pressure, 213

people-focused boss, 227

perfectionism

frustration caused by, 72

time-wasting behaviors, 323

performance measurement, salespeople, 271–275, 281–282

personal growth, 32

personal life

80/20 rule in, 58–61

balancing household tasks with at-home hobbies, 60–61

balancing work and time, 22–23

investing in personal relationships, 59

leisure activities, 48–49

openness to experiences and using time wisely, 49

overcoming procrastination, 219

rewards, 48

scheduling activities, 66–67

setting aside downtime, 334–335

value-based time decisions in, 46–49

personal organization, 11–12

personal page, Facebook, 142–143

phone calls

administrative staff, 254

time-wasting, 322

photos

Facebook, 146

LinkedIn, 157

physical activity, 333–334

pictures, workspace, 99

pitch-ins, 241

platinum client category, 111

portable planners, 103

PowerPoint presentations, 242

preferences (Twitter), 152–153

preliminary meetings, 237

presentations

alternative meeting options, 242

sales, 278

prioritization tool, 310

prioritizing tasks

A-list, 62–63

decreasing in time, 297

importance, 53

master lists, 62

task ranking, 62–63

private email, 178

private messages, Facebook, 145–146

procrastination

altering mindset and discipline, 211–215

avoiding unpleasant tasks, 204–205

breaking down tasks, 215–218

carrot-or-stick approach, 211–213

in communication, 179

consequences, 212–213

costs, 208–209

emotional unpleasantness caused by, 203–204

evaluating job, 217–218

getting motivated, 218–219

justified, 209–210

long-term projects, 217

mid-process, 206–207

obstacles of time management, 21

outside source assessment, 214

putting off, 215

recognizing excuses, 213–215

seeking reward, 212

shortsighted logic, 204

sources, 203–207

tackling small jobs, 216

tackling toughest job first, 216

thrills from deadlines, 207

triggering fears, 205

waiting until the time is right excuse, 206

production-support activities (PSA), 270, 284–286

productivity

administrative staff, 260

salespeople, 273–274

profiles

client, 112–113

LinkedIn, 155–156

progress, lack of, 315–317

proofreading email, 177

prospecting, 276–277

PSA (production-supporting activities), 270, 284–286

The Psychology of Achievement audio program (Tracy), 328

public posts, Facebook, 145–146

• Q •

qualifying prospects, 277

qualitative goals, 70–71

quality, procrastination costs of, 208

questions

closed-ended, 180–181

dream, 183

listening, 182

open-ended, 179–180

putting positive tone on, 182

• R •

realistic expectations, 218

realistic goals, 308

recurring interruptions, 195–197

research and development, 292–293

resources, goal achieving

capital, 38

human resources, 39

imbalance of resources, 37

knowledge, 38

skills, 38–39

responding to email

automation, 137

basic description, 134–135

deferring until later, 136–137

email response system, 135–137

voice text or video email, 135

responsive tasks, 291–297

retweets (Facebook), 149

rewards, 48

rhythms, knowing your, 16–17

Rinzler, Carol Ann

Nutrition For Dummies, 333

risk-seeking boss, 228

Rohn, Jim

The Art of Exceptional Living audio program, 328

role-playing, 280–281

Roth, Eileen

Organizing For Dummies, 88

• S •

sales

80/20 rule in, 57

decreasing in time, 292–293

sales presentations, 278

salespeople. See time management for salespeople

saving files, 108–109

saying no

being direct and succinct, 171

time-efficient habits, 336–337

scanners, 79

schedule

conflicts, 332

LinkedIn, 158–159

offline, 189

scheduling, electronic

calendar-sharing benefits, 102–103

portable planner, 103

search engine optimization (SEO), 156

secret group (Facebook), 148

security features, teleconference, 242

self-evaluation, 67–68

seminars, 278

SEO (search engine optimization), 156

service-based roles, 58

sharing Facebook posts, 146–147

simplifying your life, 337

skills

evaluating, 38–39

setting goals, 30

in time management techniques, 305

Skype

alternative meeting options, 242–243

time-saving technology, 123

sleep

subconscious mind, 9

taking care of health, 334

smart phones, 103

smiling, 173

social media

time-saving technologies, 122–123

time-wasting behaviors, 325–326

spam, 132, 175, 326

sticky notes, 95

storing email, 133–134

strength and weakness assessment, 14–15

stress, 287

subconscious mind, 9

subject line, email, 174–175

success in time management

assigning value to time, 16

balancing work and time, 22–23

feeling of free time through scheduling, 19

importance of time management, 13

interactions with coworkers and customers, streamlining, 23

knowing your rhythm, 16–17

motivation, 23–24

naming goals, 15

obstacles, overcoming, 19–21

organizing your surroundings, 18–19

scheduling time and creating routine, 18

strength and weakness assessment, 14–15

taking breaks, 17

summarization, meeting, 248–249

SweetProcess feature, 127

• T •

tags, 129

talent, employee, 298

target date, goals, 309

task list

administrative staff, 263–264

creating room for growth with, 295–296

for salespeople, 295–296

task-focused boss, 227

tasks

80/20 rule in, 58

household, 60–61

identifying top, 55–56

justified procrastination, 210

prioritizing, 62–63

responsive, 291–297

on time, 299–300

T-chart analysis, 289

team-based approach, time management, 313

technology. See time-saving technology

teleconference, 242

telephone communication

advantages, 166

caller ID, 193

inability to reach recipient, 173

interruptions, 192

personal sense of warmth and caring, 166

smiling during, 173

standing up during, 173

time-wasting behaviors, 322

vocalizing messages, 166–167

voice mail, 166–167, 173–174

telephone conversation, 172–173

Telephone Sales For Dummies (Zeller), 167

templates, 285

texting, 169

thank-you note, 200

Think and Grow Rich! (Hill), 36

tickler files, 89

time frames

assigning to goals, 32–34

justified procrastination caused by, 209–210

time investment returns

identifying top tasks, 55–56

prioritizing daily objectives, 56

sizing up current situation, 55

using 80/20 rule, 54–56

time management

about this book, 1–2

advance planing, 8–11

as evolving process, 311

as mindset to focusing on priorities, 7

personal organization techniques, 11–12

time management for administrative staff

asking the right questions, 257–259

basic description, 253

boosting admin image, 255

boss's goals, 254–258

early arrival to work, 260

frenzy of activity, 259–260

getting priorities in order, 262

guided meetings, 257

informal meetings, 256

management plan creation, 296–297

meetings, 254

multitasking, 261

online meetings, 257

peak productivity, 260

phone calls, 254

pitfalls, 254

productivity, 256

seeking clarification about objectives, 262–263

short meetings, 256

stalled projects, 254

task list, 263–264

time-blocking system, 261

time-tracking sheet, 261

work breaks, 260

time management for executives

balancing on time, 298–301

daily priority organization, 298

decreasing in time, 291–297

delegation, 294

empowering employees, 297–298

half hour activity tracking, 289

hierarchical structure, 292

identifying how time is spent, 288

increasing time on growth activities, 290–291

job descriptions, crafting, 293–295

organizational chart, 292–293

responsive tasks, 291–297

stress levels, 287

supplemental task lists, 295–296

T-chart analysis, 289

work balance, 288

time management for salespeople

assistants, 286

business travel, 279

continuing education, 279

daily productivity, 273–274

delegation, 285

direct income-producing activities, 267–268, 275–276

generating leads, 276–277

hiring help, 285–286

indirect income-producing activities, 269, 283–284

lead follow-up, 276–278

low-quality leads, 283

monthly productivity, 274

performance measurement, 271–275, 281–282

production-supporting activities, 270, 284–286

prospecting, 276–277

qualifying prospects, 277

quarterly productivity, 274

recording activities, 272–273

role-playing, 280–281

sales presentations, 278

sales results review, 283

streamlining process, 285

task list, 295–296

templates, 285

time-investment portfolio, 266–271

time-tracking sheets, 273

value of worth, 270–271

webinars, 279

weekly productivity, 274

work responsibilities, 265

X Theory of Success, 280–281

Y Theory of Choice, 281

yearly productivity, 274

time, value of. See monetary value of time

time-blocking system

adjusting schedules in, 71–72

administrative staff, 261

advantages, 64–65

building in flex time, 68

coaching time management, 310

dividing your day in, 66–67

factoring in work activities, 67

scheduling personal activities, 66–67

small investments in, 66

surveying results of, 69–71

time-efficient habits, 337

weekly self-evaluation and planning, 67–68

time-efficient habits

delegation, 336

early arrival, 331–332

eating right, 333

living in the present, 338

meal planning, 335–336

planning for next day, 332

saying no, 336

setting aside downtime, 334–335

simplifying your life, 337

taking care of health, 333–334

time-blocking system, 337

uninterrupted planning time, 332

time-investment portfolio

direct income-producing activities, 267–268

indirect income-producing activities, 268–269

production-supporting activities, 270

value of worth, 270–271

time-saving technology

advantages, 119

automation, 120–121

backup services, 127

cloud-based software, 127–128

communication through, 121–126

DocuSign storage program, 128

Dropbox feature, 127–128

Evernote feature, 126, 128–130

Facebook, 122–123, 139–140, 144

FaceTime, 123

Instagram, 122–123

LastPass feature, 126

meeting platforms, 123–126

Skype, 123

social media options, 122–123

SweetProcess feature, 127

technology choices, 120

Twitter, 122

time-tracking sheet

administrative staff, 261

coaching time management, 310

salespeople, 273

time-wasting behaviors. See also interruptions

assessing your bosses situation, 222–223

demanding perfection, 323

failing to stop and think, 321

Internet surfing, 325–326

junk mail, 326–327

killing time in transit, 328

maintaining personal boundaries, 223–224

multitasking, 322

spending time with negative people, 328–329

TV watching, 324–325

Twitter, 150

working without breaks, 323

worrying and waiting, 324

time-wasting bosses

choices of dealing with, 221

initiating win-win discussions, 229–230

irreconcilable differences with, 231

objectives, 222–223

Tracy, Brian

The Psychology of Achievement audio program, 328

TV watching, 324–325

tweets (Twitter), 149–150

Twitter

character limit, 149–150

deciding who to follow, 149–152

following people whom you can profit from, 151

following people you can teach, 152

following people you have fun with, 151

following people you learn from, 151

negative tweets, 150

notifications, 152–153

preferences, 152–153

retweets, 149

time-saving technology, 122

time-wasting behaviors, 150, 325

tweets, 149–150

Twitter For Dummies (Fitton, Hussain, and Leaning), 153

• V •

vacation, 17

value of time. See monetary value of time

value of worth, 270–271

video-based meetings, 164

voice mail

advantages, 166–167

interruptions, 190

leaving message on, 173–174

VOIP (voice over Internet protocol), 124

• W •

wall decoration, 98

wasting time. See time-wasting behaviors

WebEx online meeting platform, 124, 242

webinars, 125, 279

white noise, 80

willpower, 215

working from home. See home office

workspace

aesthetics, 97

chair comfort, 98

clearing off desk, 87–88

decoration, 98–99

desk area, 86–87

electronic files, 90

ergonomic, 97

evaluating, 11

filing system, 87–89, 94

furniture, 99

in home office, 77–78

lack of productivity, 85–86

organization, 86–88

paper product, 88

paperless, 90

personalization, 99

setting up, 98

streamlining, 86–91

worry, 324

• X •

X Theory of Success, 280–281

• Y •

Y Theory of Choice, 281

• Z •

Zeller, Dirk

Telephone Sales For Dummies, 167

Ziglar, Zig

Goals, 328