Leading People Through Disasters
by SPHR Kathryn McKee, Liz Guthridge
Leading People Through Disasters
- Cover Page
- Title Page
- Copyright Page
- Praise for Leading People Through Disasters
- Foreword
- Preface
- Prologue
- Part I: Planning for Disasters
- Chapter 1: Preparing to Lead in the Face of Fear
- Chapter 2: Developing a Business Continuity Plan That Addresses Human Issues
- Introduction
- Overview of Requirements
- Your Business Continuity Planning Team
- Experts to Complement Your Planning Team
- The Urgency of Planning
- Developing the Plan
- Team Operations: Planning versus Dealing with a Disaster
- The Role of Employees
- Creating an Emergency Operations Center
- How Many Business Continuity Plans Do You Need?
- Practicing Emergency Response
- Considering Employees
- Planning for Timely Business Resumption
- Ensuring the Success of Your Plan
- Communicating with Employees
- Chapter 3: Creating Contingent HR Policies
- Part II: Dealing with Disasters
- Chapter 4: Taking Care of Employees
- Appendix
- Chapter 5: Guiding Managers and HR Staff
- Chapter 6: Balancing the Needs of Employees with the Need to Return to Work
- Chapter 7: Restabilizing Yourself and the Organization
- Chapter 8: Building Resiliency While Helping Hearts and Minds to Heal
- Chapter 9: Starting to Prepare Now—Five-Minute Planning Steps
- Resources
- Literature and Websites
- An Outline for Business Continuity Planning
- A Sample Telephone Tree
- A Sample Wallet Card
- Employee Emergency Response Procedures
- Earthquake
- Outside
- In a Vehicle
- Inside
- Preventing Fires
- When a Fire Occurs
- Whom to Call
- What to Say
- Emergency Telephone Numbers
- Evacuation Procedures
- Fire Extinguishers
- Sheltering in Place
- Severe Weather
- Hazardous Materials
- Utilities
- Bomb Threats
- Bomb Threat Checklist
- Emergency Evacuation Procedures
- Suggested Actions to Take at Home
- Notes
- Acknowledgments
- Index
- About the Authors
| Sex | Age | Race |
| Caller’s voice: | ||
| Calm | Loud | Stutter |
| Angry | Laughing | Lisp |
| Excited | Crying | Deep |
| Slow | Nasal | Distinct |
| Raspy | Normal | Soft |
| Ragged | Rapid | Slurred |
| Distinguished | Accent | Familiar |
| Background sounds: | ||
| Street noise | Voices | Clear |
| Music | Animals | Static |
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