The roles and responsibilities of Human Resources managers, line managers, communications staff members, and others in the planning effort and when faced with a disaster; the leadership capabilities one needs in order to lead a business continuity planning effort, and those needed when one is facing a disaster.
How to prepare for and lead the business continuity planning effort; where to go for basic information; what should be included, and what pieces of the plan small companies should concentrate on in their planning efforts; and how to protect the plan against failure.
What policies the planning team should consider when developing the business continuity plan. By having policies in place before a disaster, those responding to a disaster will save an enormous amount of time and will be free to make critical decisions on the fly.