Notes
Chapter 1
Fliedner and Mathieson (2009).
Yamada and Tracey (2005).
Milgrom and Roberts (1995).
Fliedner and Mathieson (2009).
Rothschild (1993).
Milgrom and Roberts (1995).
Mann (2009).
Tannenbaum and Massarick (1957).
Bass (1990); Mann (2009).
Clanton (2004).
Ohno (1988).
Krafcik (1988).
Womack, Jones, and Ross (1990).
Dunham (1956).
Marmaras, Poulakakis, and Papakostopoulos (1999).
Hounshell (1984).
Rennie (1969).
Niebel and Freivalds (2003).
Levinson and Rerick (2002).
Krafcik (1988).
Chapter 2
Patterson (2010).
Tannenbaum and Massarick (1957).
Bass (1990); Mann (2009).
Tuckman (1965).
Flinchbaugh and Carlino (2006), p. ix.
Kotter (1990).
Barker (1997).
Strebel (1996).
Flinchbaugh and Carlino (2006).
Carlyle (1888); Redl (1942).
Lewin, Lippit, and White (1939); Likert (1967).
Merton (1957).
Fiedler (1964); Hickson (1971).
Mischel (1968); Peterson (1968).
Digman (1990).
Hersey and Blanchard (1972); House (1971); Vroom and Yetton (1973).
Dansereau, Graen, and Haga (1975); Graen and Cashman (1975).
Bass (1985); Burns (1978); Kouzes and Pozner (2007).
Mitchell and Daniels (2004).
Herzberg, Mausner, and Snyderman (1959).
McGregor (1960).
Vroom (1964).
Glasser (1984).
Locke (1984).
McClelland (1987).
Thamhain and Wilemon (1974).
Fisher and Ury (1991).
Blake and Mouton (1964).
Sharpe (2000).
Fulmer, Gibbs, and Goldsmith (2000).
Brown and Hyer (2010).
Chapter 3
Strebel (1996).
Fliedner and Mathieson (2009).
Mann (2010).
Mann (2010).
Mann (2009).
Dennis (2002).
Collins (2001)
Collins (2001)
Mann (2010)
Mann (2010)
Strebel (1996).
Bull (1999).
Beckman and Rosenfield (2008).
Gray (2011).
Dennis (2002).
Marmaras, Poulakakis, and Papakostopoulos (1999).
Hauser and Katz (1998).
Mitchell and Daniels (2004).
Chapter 4
Jaeger (1957).
Ohno (1988).
Society of Automotive Engineers International (1999).
Bull (1961).
Collins (2001).
Collins (2001).
Collins (2001).
Tuckman (1965).
Imai (1986).
Chapter 5
Nakajima (1988).
Imai (1986).
Shingo (1985).
Shingo (1985).
Rother and Shook (1998).
Hirano (1995).
Nakajima (1988).
Gray (2011).
Dennis (2002).
Marmaras, Poulakakis, and Papakostopoulos (1999).
Shingo (1985).
Chapter 6
Crosby (1979).
Garvin (1988); Maani, Putterill, and Sluti (1994).
Montgomery, Jennings, and Pfund (2011).
Bass (1990), p. 8.
Imai (1986).
Chapter 7
Ohno (1988).
World Commission on Environment and Development (1987).
http://www.ford.com/microsites/sustainability-report-2007-08/default
Brown and Eisenhardt (1998).
Handfield, Walton, Seegers, and Melnyk (1997).
Beckman and Rosenfield (2008).
Kassinis and Soteriou (2003); Pil and Rothenberg (2003); Porter and van der Linde (1995a, 1995b); Sroufe (2003).
Corbett and Kleindorfer (2001).
McDonough and Braungart (2002a).
McDonough and Braungart (2002b).
Smith (2004).
Charter and Tischner (2001).
Arndt (2005).
Porter and van der Linde (1995a, 1995b).
Kassinis and Soteriou (2003); Pil and Rothenberg (2003).
Sroufe (2003).
Montabon, Melnyk, Sroufe, and Calantone (2000).
Montabon et al. (2000).
Golan (2007).
Hisey (1996).
Litt (2004).
Rogers (1995).
Beckman and Rosenfield (2008).
Handfield et al. (1997).
Chapter 8
Fisher (1997).
Raghunathan (1999).
Hill (1999); Ireland and Bruce (2000); Schachtman (2000); Wolfe (1998).
Lewis (2000); Loudin (1999); Schachtman (2000).
Anonymous (1998).
Schachtman (2000).
Anonymous (1998).
Lewis (1998).
Hill and Mathur (1999).
Ulfelder (1999).
Hill and Mathur (1999).
Hill (1999).
Lapide (1999).
Stedman (1998a).
Stedman (1998b).
Fliedner (1989).
Fliedner (1999, 2001); Fliedner and Lawrence (1995); Fliedner and Mabert (1992).
Fliedner and Mabert (1992).
Schliefer (1992).
Hamilton (1994); Stedman (1998a); Stein (1998).
Stein (1998).
D'Amico (2000).
Anonymous (1998).
McGregor (2006).
Schenck (1998).
Abend (1998); Stedman (1998b).
Stedman (1998b).
Hickey (1999).
Fliedner (2001).
Stein (1998).