Leading and Managing the Lean Management Process

Copyright © Business Expert Press, LLC, 2012.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means—electronic, mechanical, photocopy, recording, or any other except for brief quotations, not to exceed 400 words, without the prior permission of the publisher.

First published in 2011 by

Business Expert Press, LLC

222 East 46th Street, New York, NY 10017

www.businessexpertpress.com

ISBN-13: 978-1-60649-247-5 (paperback)

ISBN-13: 978-1-60649-248-2 (e-book)

DOI 10.4128/9781606492482

A publication in the Business Expert Press Supply and Operations Management collection

Collection ISSN: 2156-8189

Collection ISSN: 2156-8200

Cover design by Jonathan Pennell

Interior design by Scribe Inc.

First edition: October 2011

10 9 8 7 6 5 4 3 2 1

Printed in the United States of America.

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