References
Abend, J. (1998). SCM is putting a buzz in industry ears. Bobbin 39(9), 48–51, 54.
Anonymous. (1998). KPMG study points the way toward a more efficient supply chain. Chain Store Age 74(10), 6c.
Arndt, M. (2005, December 5). Cat sinks its claws into services. Business Week 3962, 56.
Barker, R. A. (1997). How can we train leaders if we don't know what leadership is? Human Relations 50(4), 343–362.
Bass, B. M. (1985). Leadership and performance beyond expectation. New York, NY: The Free Press.
Bass, B. M. (1990). Bass and Stogdill's handbook of leadership (3rd ed.). New York, NY: The Free Press.
Beckman, S., & Rosenfield, D. B. (2008). Operations strategy: Competing in the 21st century. Boston, MA: McGraw-Hill/Irwin.
Blake, R. R., & Mouton, J. S. (1964). The managerial grid. Houston, Texas: Gulf Publishing Company.
Brown, K. A., & Hyer, N. L. (2010). The project leader's balancing act. Production and Inventory Management Journal 46(2), 56–72.
Brown, S. L., & Eisenhardt, K. M. (1998). Competing on the edge: Strategy as structured chaos. Boston, MA: Harvard Business School Press.
Bull, G. (1999). Niccolo Machiavelli the prince. London, England: Penguin Books.
Burns, J. M. (1978). Leadership. New York, NY: Harper & Row.
Carlyle, T. (1888). On heroes, hero-worship and the heroic in history. New York, NY: Frederick A. Stokes and Brother.
Charter, M., & Tischner, U. (2001). Sustainable solutions: Developing products and services for the future. Sheffield, UK: Greenleaf Publishing.
Clanton, B. (2004, June 11). Harbour report. Detroit News, pp. B1, B3.
Collins, J. (2001). Good to great. New York, NY: Harper Collins Publishers.
Corbett, C. J., & Kleindorfer, P. R. (2001). Environmental management and operations management: Introduction to Part 1 (manufacturing and eco-logistics). Production and Operations Management 10(2), 107–111.
Crosby, P. (1979). Quality is free: The art of making quality certain. New York, NY: McGraw-Hill.
Dansereau, F., Graen, G., & Haga, W. (1975). A vertical dyad linkage approach to leadership in formal organizations. Organizational Behavior and Human Performance 13, 46–78.
D'Amico, E. (2000). Wanted: Customer contact at hubs. Chemical Week 162(43), 55.
Deci, E. L., & Ryan, R. M. (Eds.), (2002). Handbook of self-determination research. Rochester, NY: University of Rochester Press.
Dellock, P. (2009). Ford's ambitious post-consumer recycled plastics program gains momentum. Dearborn, MI: unpublished internal Ford document.
Dennis, P. (2002). Lean production simplified. New York, NY: Productivity Press. Digman, J. M. (1990). Personality structure: Emergence of the five-factor model. Annual Review of Psychology 41, 417–440.
Dunham, D. (1956). Building an Egyptian pyramid. Archaeology 9(3),159–165.
Fiedler, F. E. (1964). A contingency model of leadership effectiveness. In L. Berkowitz (Ed.), Advances in experimental social psychology 1 (pp. 149–190). New York, NY: Academic Press.
Fisher, M. L. (1997). What is the right supply chain for your product? Harvard Business Review March–April, 105–116.
Fisher, R., & Ury, W. (1991). In B. Patton (Ed.), Getting to yes. New York, NY: Penguin Books.
Fliedner, E. (1989). A comparative analysis of hierarchical forecasting system strategies with a traditional forecasting methodology. Unpublished doctoral dissertation. Indiana University.
Fliedner, E. B., & Lawrence, B. (1995). Forecasting system parent group formation: An empirical application of cluster analysis. Journal of Operations Management 12, 119–130.
Fliedner, E. B., & Mabert, V. A. (1992). Constrained forecasting: Some implementation guidelines. Decision Sciences 23(5), 1143–1161.
Fliedner, G. (2001). Hierarchical forecasting: Issues and use guidelines. Industrial Management and Data Systems 101(1), 5–12.
Fliedner, G. (1999). An investigation of aggregate variable time series forecast strategies with specific subaggregate time series statistical correlation. Computer and Operations Research 26, 1133–1149.
Fliedner, G., & Mathieson, K. (2009). Learning lean: A survey of industry lean needs. Journal of Education for Business 84(4), 194–199.
Flinchbaugh, J., & Carlino, A. (2006). The hitchhiker's guide to lean. Dearborn, MI: Society of Manufacturing Engineers.
Fulmer, R. M., Gibbs, P. A., & Goldsmith, M. (2000). Developing leaders: How winning companies keep on winning. MIT Sloan Management Review 42(1), 49–59.
Garvin, D. (1988). Managing quality: The strategic and competitive edge. New York, NY: The Free Press.
Glasser, W. (1984). Control theory: A new explanation of the how we control our lives. New York, NY: Harper & Row.
Golan, M. (2007, Spring). Going green pays off for two businesses. Real Estate Issues 32(1), 55–58.
Graen, G., & Cashman, J. (1975). A role making model of leadership in formal organizations: A developmental approach. In J. Hunt & L. L. Larson (Eds.), Leadership frontiers (pp. 143–165). Kent, OH: Kent State University Press.
Gray, K. (2011). Healthy living is paying off for Michigan county. Retrieved March 2, 2011, from http://connect.oakgov.com/sites/wellness/Documents/USA%20Today%20Article.pdf
Hamilton, P. W. (1994). Getting a grip on inventory. Dun and Bradstreet Reports 43(2), 30–32.
Handfield, R. B., Walton, S. V., Seegers, L. K., & Melnyk, S. A. (1997). ‘Green’ value chain practices in the furniture industry. Journal of Operations Management 15(4), 293–315.
Hauser, J. R., & Katz, G. M. (1998). Metrics: You are what you measure! European Management Journal 16(5), 517–528.
Hersey, P., & Blanchard, K. H. (1982). Management of organizational behavior (4th ed.). Englewood Cliffs, NJ: Prentice-Hall.
Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The motivation to work. New York, NY: John Wiley.
Hickey, K. (1999). Hosting heaven. Traffic World 260(9), 39–40.
Hickson, D. J., Hinings, C. R., Lee, C. A., Schneck, R. E., & Pennings, J. M. (1971). A strategic contingencies' theory of intraorganizational power. Administrative Science Quarterly 16, 216–229.
Hill , S. Jr., & Mathur, S. (1999). A net gain. Manufacturing Systems, 17(11), 34–35, 39, 41, 43.
Hill, S. (1999). CPFR builds the united partnerships of apparel. Apparel Industry Magazine 60(10), 54, 56–58, 60.
Hirano, H. (1995). 5 pillars of the visual workplace: The sourcebook for 5s implementation. Portland, OR: Productivity Press.
Hisey, P. (1996). Frugal retailers switch off lighting costs. Discount Store News 35(4), 3–4.
Hounshell, D. (1984). From the American system to mass production, 1800–1932: The development of manufacturing technology in the united states. Baltimore, MD: Johns Hopkins University Press.
House, R. J. (1971). A path goal theory of leader effectiveness. Administrative Science Quarterly 16(3), 312–339.
Imai, M. (1986). Kaizen, the key to Japan's competitive success. New York, NY: McGraw-Hill Publishing Company.
Ireland, R., & Bruce, R. (2000). CPFR: Only the beginning of collaboration. Supply Chain Management Review September/October, 80–88.
Kassinis, G. I., & Soteriou, A. C. (2003). Greening the service profit chain: The impact of environmental management practices, Production and Operations Management 12(3), 386–403.
Kotter, J. P. (1990). A force for change: How leadership differs from management. New York, NY: The Free Press.
Kouzes, J. M., & Pozner, B. Z. (2007). The leadership challenge (4th ed.). San Francisco, CA: Jossey-Bass.
Krafcik, J. F. (1988). Triumph of the lean production system. Sloan Management Review 30(1), 41–52.
Lapide, L. (1999). New developments in business forecasting. Journal of Business Forecasting Methods and Systems 18(3), 24–25.
Levinson, W., & Rerick, R. (2002). Lean enterprise: A synergistic approach to minimizing waste. Milwaukee, WI: ASQ Quality Press.
Lewin, K., Lippit, R., & White, R. K. (1939). Patterns of aggressive behavior in experimentally created social climates. Journal of Social Psychology 10, 271–301.
Lewis, L. (2000). CPFR solutions. Progressive Grocer 79(4), S28–S32.
Lewis, T. G. (1998). Electronic Warehouses. Datamation 44(1), 17.
Likert, R. (1967). The human organization: Its management and values. New York, NY: McGraw-Hill.
Litt, S. (2004). Some sustainability required. Architecture 93(5), 52–59.
Locke, E. A., & Latham, G. P. (1984). Goal setting: A motivational technique that works. Englewood Cliffs, NJ: Prentice Hall.
Loudin, A. (1999). Spicing up the food chain. Warehousing Management 6(10), 1–5.
Maani, K. E., Putterill, M. S., & Sluti, D. G. (1994). Empirical analysis of quality improvement in manufacturing. The International Journal of Quality and Reliability Management 11(7), 19–37.
Mann, D. (2009). The missing link: Lean leadership. Frontiers of Health Services Management 26(1), 15–26.
Mann, D. (2010). Creating a lean culture (2nd ed.). New York, NY: Productivity Press.
Marmaras, N., Poulakakis, G., & Papakostopoulos, V. (1999). Ergonomic design in ancient Greece. Applied Ergonomics 30(4), 361–368.
McClelland, D. (1987). Human motivation. New York, NY: Cambridge University Press.
McGregor, D. (1960). The human side of enterprise. New York, NY: McGraw-Hill.
McDonough, W., & Braungart, M. (2002a). Cradle to cradle. New York, NY: North Point Press.
McDonough, W., & Braungart, M. (2002b). Design for the triple top line: New tools for sustainable commerce. Corporate Environmental Strategy 9(3), 251–258.
McGregor, J. (2006, April 24). The world's most innovative companies. BusinessWeek 3981, 63–74.
Merton, R. K. (1957). Social theory and social structure. New York, NY: Free Press.
Milgrom, P., & Roberts, J. (1995). Complementarities and fit strategy, structure, and organizational change in manufacturing. Journal of Accounting and Economics 19(2–3), 179–208.
Mischel, W. (1968). Personaility and Assessment. New York, NY: Wiley.
Mitchell, T. R., & Daniels, D. (2004). Motivation. In W. C. Borman, D. R. Ilgen, & R. J. Klimoski (Eds.), Handbook of psychology, volume 12: Industrial and organizational psychology. New York, NY: Wiley and Sons.
Montabon, F., Melnyk, S. A., Sroufe, R., & Calantone, R. J. (2000). ISO 14000: Assessing its perceived impact on corporate performance. The Journal of Supply Chain Management 36(2), 4–16.
Montgomery, D. C., Jennings, C. L., & Pfund, M. E. (2011). Managing, controlling, and improving quality. Hoboken, NJ: John Wiley and Sons, Inc.
Nakajima, S. (1988). Introduction to TPM: Total productive maintenance. Cambridge, MA: Productivity Press.
Niebel, B., & Freivalds, A. (2003). Methods, standards, and work design. New York, NY: McGraw-Hill.
Ohno, T. (1988). Toyota production system: Beyond large scale production. New York, NY: Productivity Press.
Patterson, J. H. (2010). Leadership: The project management essential. Production and Inventory Management Journal 46(2), 73–89.
Peterson, D. R. (1968). The clinical study of social behavior. New York, NY: Appleton-Century-Crofts.
Pil, F. K., & Rothenberg, S. (2003). Environmental performance as a driver of superior quality. Production and Operations Management 12(3), 404–415.
Porter, M. E., & van der Linde, C. (1995a). Toward a new conception of the environment–competitiveness relationship. The Journal of Economic Perspectives 9(4), 97–118.
Porter, M. E., & van der Linde, C. (1995b). Green and competitive: Ending the stalemate. Harvard Business Review 73(5), 120–134.
Raghunathan, S. (1999). Interorganizational collaborative forecasting and replenishment systems and supply chain implications. Decision Sciences 30(4), 1053–1071.
Redl, F. (1942). Group emotion and leadership. Psychiatry 5, 573–596.
Rennie, J. (1969). The growth and development of Canada's meat packing industry. Documentary.
Rogers, E. M. (1995). Diffusion of innovations. New York, NY: The Free Press.
Rother, M., & Shook, J. (1998). Learning to see: Value stream mapping to add value and eliminate muda. Brookline, MA: Lean Enterprise Institute.
Rothschild, W. E. (1993). Avoid the mismatch between strategy and strategic leaders. The Journal of Business Strategy 14(1), 37–42.
Schachtman, N. (2000, October 9). Trading partners collaborate to increase sales. InformationWeek 807, 182–188.
Schenck, J. (1998). CPFR: A glimpse into retail's future? Automatic I.D. News 14(12), 51.
Schliefer, A., Jr. (1992) L. L. Bean, Inc.: Item forecasting and inventory management. Harvard Business School Case (9-893-003).
Sharpe, R. (2000, November 20). As leaders, women rule. BusinessWeek 75–84.
Shingo, S. (1985). A revolution in manufacturing: The SMED system. Cambridge, MA: Productivity Press.
Smith, L. R. (2004). The triple bottom line. Quality Progress 37(2), 23–31.
Society of Automotive Engineers International. (1999). Identification and measurement of best practice in implementation of lean operation. Document No. J4000. Retrieved February 20, 2007, from http://standards.sae.org/j4000_199908/
Sroufe, R. (2003). Effects of environmental management systems on environmental management practices and operations. Production and Operations Management 12(3), 416–431.
Stedman, C. (1998a). Customer data faces rough road to factory. Computerworld 32(39), 1, 16.
Stedman, C. (1998b). Retailers face team-planning hurdles. Computerworld 32(42), 43, 47.
Stein, T. (1998, June 15). Extending ERP. InformationWeek 686, 75–82.
Strebel, P. (1996). Why do employees resist change? Harvard Business Review May–June, 86–92.
Tannenbaum, R., & Massarik, F. (1957). Leadership: A frame of reference. Management Science 4(1), 1–19.
Thamhain, H. J., & Wilemon, D. L. (1974). Conflict management in project oriented work environments. Proceedings of the Sixth International Meeting of the Project Management Institute, September 18–21.
Tuckman, B. W. (1965). Developmental sequence in small groups. Psychological Bulletin 63(6), 384–399.
Ulfelder, S. (1999). Can you keep your data a secret? Computerworld 33(41), 72.
Vroom, V. H. (1964). Work and motivation. New York, NY: Wiley.
Vroom, V. H., & Yetton, P. W. (1973). Leadership and decision-making. Pittsburgh, PA.: University of Pittsburgh Press.
Werner, J. (Ed.) (1957). Aristotelis metaphysica. Oxford Classical Texts. New York, NY: Oxford University Press.
Wolfe, J. (1998, October). Collaboration is the name of the game in supply chain. Chain Store Age, 26.
Womack, J. P., Jones, D. T., & Roos, D. (1990). The machine that changed the world. New York, NY: Macmillan Publishing Company.
World Commission on Environment and Development. (1987). Our common future. New York, NY: Oxford University Press.
Yamada, K., & Tracey, M. (2005). The creation, development and implementation of a lean systems course at Oakland University, Rochester, MI. In Society of Automotive Engineers 2005 World Congress and Exhibition Technical Papers (Document 2005-01-1798, 1-7). Warrendale, PA: Society of Automotive Engineers.