About the Author

M. TAMRA CHANDLER IS A BONA FIDE PEOPLE MAVEN. What is that, you ask? It’s someone who’s spent the majority of her career thinking about people, researching how they’re motivated, and developing new and effective ways for organizations to achieve the ultimate win-win: inspired people driving inspiring performance. She’s also the CEO and cofounder of a thriving Seattle-based consulting company called PeopleFirm, which focuses on helping organizations find success by improving how they utilize, motivate, and support—you guessed it—their people.

An award-winning leader in her field (she’s been recognized by Consulting Magazine twice as one of the top consultants in the United States), Tamra has more than twenty-five years of experience guiding clients ranging from tiny nonprofit arts groups to giant multinational corporations through varied and complex business transformation projects. She’s recently focused her considerable energy on solving the problem of performance management. Her Performance Management Reboot system has received international acclaim for its innovative, customizable, and down-to-earth methodology. It stands out in a field that’s awash in criticism but sorely lacking in real answers.

Outside her work, Tamra treasures any free time she can find with her husband, two children, and three pedigreed mutts.