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by Samuel F. Elder, Jennifer H. Elder
Faster Disaster Recovery
Cover
Preface
Chapter 1 Business Disaster Defined
Disaster Timing and Size
Disaster Types
Notes
Chapter 2 Why You Need a Plan
Disasters Occur . . . a Lot
Disasters Happen Quickly
Disaster Response Is Expensive
Impaired Response
Some Industries Require Them
Your Reputation and Value Are at Stake
Additional Reasons
Why Businesses Fail to Plan
Notes
Chapter 3 Business Continuity Planning
The Five-Step Business Continuity Cycle
The Business Continuity Planning Process
Getting Started
Note
Chapter 4 Step 1: Obtain Management Support
Management’s Role
Obtaining Management Support and Approval
Note
Chapter 5 Step 2: Assemble a Planning Team
Role of the Planning Team
Who to Include
Organization of the Team
The First Meeting
Chapter 6 Step 3: Collect Data
Identify Your Mission-Critical Functions
Department Evaluations
Policies and Procedures
Regulatory Codes and Requirements
Useful Documents
Sample Forms
Chapter 7 Step 4: Evaluate Operations
Chapter 8 Step 5: Identify and Evaluate Risks
Risk Assessment Process
Three Risk Assessment Methods to Consider
Assign a Chief Risk Officer
Chapter 9 Step 6: Determine Recovery Strategies
Prevention
Incident Response
Business Continuation
Communications During a Disaster
Chapter 10 Steps 7–10: Create, Communicate, Test, and Regularly Update Your Written Plan
A Complete Business Continuity Plan
A Basic Business Continuity Plan
After the Plan Is Written
Practice Your Plan
Chapter 11 Insurance Coverage
Predisaster Financial Planning
Basic Types of Insurance
Understanding Your Coverage
Concepts to Know
Filing an Insurance Claim
Insurance Adjuster versus Public Adjuster
Notes
Chapter 12 Computer Systems: Disaster Prevention and Recovery
Causes and Costs of IT Disasters
IT Disaster Prevention
Laptop and Cell Phone Protection
Network Security
Operating in the “Cloud”
Creating an IT Disaster Recovery Plan
Cyber Insurance
Notes
Chapter 13 Special Disaster Issues
Power Outage
Fire
Hazardous Materials Spill
Flood
Hurricane
Earthquake
Tornado
Winter Storm
Heat Wave
Flu
Conclusion
Appendix A Insurance Coverage Worksheet
Appendix B Risk Analysis Worksheet
Appendix C Damage Assessment Form
Appendix D Summary of Communication Systems
Appendix E Emergency Communications Summary
Appendix F Business Continuity Plan Outline
Appendix G Schedule of Training and Testing
Appendix H List of U.S. Privacy Laws
Appendix I IT Backup and Testing Log
Appendix J Sample Computer Network Map
About the Authors
Index
End User License Agreement
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