CHAPTER 2
Markets, Prices, and Marketmaking

WHAT IS A “MARKET”?

What is a “market”? The typical person off the street would probably say that a market is a place where trading occurs. While responding, that individual might have in the back of his/her mind visions of large, loud, and aggressive men in brightly colored jackets yelling and screaming at each other on traditional exchange floors. But does a market have to be a place? No. There are many types of markets: supermarkets (where you can purchase everything from food to flowers, detergent to DVDs), flea markets (where people buy and sell used items), black markets (in which illegal or illegally acquired commodities trade hands), stock markets, meat markets, money markets, and farmers markets. In short, there are many different institutions that we identify as a market. Nevertheless, when many of us think of a market, we tend to think of the organized financial markets and more explicitly, the trading floors of the securities exchanges.
Indeed, mention of “the” stock market brings to mind Wall Street and the New York Stock Exchange. (But did you know there are local stock exchanges around the United States: Philadelphia, Chicago, Boston—many of which are now electronic?) In the realm of equities (or stock), there is a distinction drawn between “listed” (as in “listed on the New York Stock Exchange” or “the Big Board”) and “OTC” (as in over-the-counter). For many who work in equities, OTC refers to a NASDAQ stock (that is, a stock that is traded over the North American Securities Dealers Automated Quotation system—an electronic network aimed at getting buyers and sellers together without the use of a specialist system, broker network, or populated trading floor as is currently employed by the NYSE).1 Where does the terminology OTC come from? Was there ever a counter over which transactions took place? As with most terminology, this expression likely has its origins grounded in fact. At one time, individuals engaged in the trading of (paper) security certificates out-of-doors over tabletops in lower Manhattan; no doubt, inclement weather is only one of the many reasons that the members of the American Curbside Brokers Association moved indoors, changed their name, and established the American Stock Exchange (AMEX)—a rival of the NYSE.
Though there once may have actually been a counter, nowadays OTC simply refers to trading which is either done over the telephone or done electronically (through an electronic communications network (ECN) or some other telecommunications or computer-based system).2 The foreign exchange market today is almost exclusively done OTC. There are, as is almost always the case in foreign exchange, exceptions—such as the International Monetary Market (IMM) currency futures and the options written on those futures, which trade at the Merc (the Chicago Mercantile Exchange), the LIFFE (the London International Financial Futures Exchange), and the SIMEX (the Singapore International Monetary Exchange) and also foreign exchange options which trade on, of all places, the Philadelphia Stock Exchange, but these contracts constitute only a very, very small part of the volume in foreign exchange. A “market” is simply an institution that has, as its goal, bringing buyers and sellers together.
The foreign exchange markets are global, primarily over-the-counter, and relatively unregulated (compared to the securities markets).3 As FX trading involves dealing in money and banks continue to serve as the warehouses of this commodity, these markets tend to be dominated by the large international money center banks.

WHAT IS A “PRICE”?

What is a “price”? Adam Smith (the real Adam Smith) once said,
The real price of everything, what everything really costs to the man who wants to acquire it, is the toil and trouble of acquiring it.
Adam Smith, An Inquiry into the Nature and Causes of the Wealth of Nations (1776)
While I believe this to be true, it is not usually the way that I think about prices in my daily life. Ask yourself, “What is the price of a hamburger?” Unless you are a vegetarian, you probably have a number in mind, where that number depends on how upscale the hamburger joint is that you tend to frequent. For the sake of argument, let’s say you respond with, “$4.” That is, you say, “The price of a hamburger is 4 Dollars.” This is fine. Usually when I ask this in the classroom, I tend to follow this question with another: “What is the price of a Dollar?” In all my years of teaching foreign exchange, only once has the response failed to be, “a Dollar.” On that one exceptional occasion, I made the unfortunate choice of selecting a fellow whom I did not know was from Canada who responded, “1.36 Canadian.” For many of us in the United States, the price of a Dollar is a Dollar (since Americans tend to think of prices in terms of our local U.S. currency units). This idea has even been reinforced over the years on U.S. currency, which has carried the phrase, “payable to the bearer on demand” and later “is redeemable for lawful money at the United States Treasury or any Federal Reserve Bank”—where, presumably, that redemption meant you could turn in a dirty old Dollar bill for a bright new one of the same denomination at your local bank (officially, through the Bureau of Engraving and Printing). According to the Treasury, the price of a Dollar really is a Dollar!
Let’s try to think about prices differently. I believe that it is reasonable to think of the price of a hamburger as $4 (or, as we shall denote from this point on, “USD 4,” which stands for “four U.S. Dollars”), but what this really means is that I will receive 1 hamburger for USD 4. These two numbers constitute an exchange or a “trade.” In this sense, this price (and every price) can (and should) be thought of as a ratio of quantities:
029

A Price Is a Ratio of Quantities

More precisely, what this indicates is that if I give up four USD, I will receive one hamburger. Though it may sound odd when articulated in this way, when we are buying hamburgers, we are selling Dollars, and the price identifies the rate of exchange. And though it may sound even stranger, McDonald’s buys Dollars with hamburgers, though almost everyone would identify McDonald’s typical daily activity as selling hamburgers.
Every time you buy one thing, you sell another thing (noting explicitly that this refers to one transaction, not two) and every time you sell something, you necessarily buy something else in exchange.
When looked at and summarized in this fashion, we clearly see that the price of 1 Dollar is ¼ of a hamburger.4

BUYERS AND SELLERS

Let’s ask another question. For the sake of argument (even if it is counterfactual), assume you own a car; heck, as long as it’s hypothetical, you may as well assume that you own an extremely nice car. Now my question is, “Would you like to buy another car just like yours?” Some of us may think that we do not “need” another car, but if I asked you whether you’d like to buy another car just like yours for USD 1, most people would immediately respond in the affirmative (if only because they would make such a purchase intending to resell that car in the near future at a higher price). If asked, “Would you be willing to sell your car?” some people might respond, “no” because they “need” their car, for example, to get to work, but, by the time I started offering USD 20,000,000, most people would tend to oblige. What is the point? Economists often talk about “the buyers” and “the sellers” as if they are well-defined groups of economic agents, but whether you are a buyer or a seller may very well depend on the price. Prices drive markets. This is no less true of the foreign exchange market than any other market, and, remember, it is best, especially in FX, to think of every price as a ratio of quantities.

MARKETMAKING

Most people say that the market went up because there were more buyers than sellers, but that need not be strictly true. One seller with a great deal of product to sell or “to go” may interface with a huge number of buyers, but the numerical superiority of the quantity of buyers may not be sufficient to keep the market price from plummeting as the seller goes about his/her business. Price behavior depends on the quantity being offered for sale, the quantity for which buyers are bidding, the time frame involved, the urgency of the two sides of the market, and a myriad of other factors that a well-known economist named John Maynard Keynes once characterized by the expression “animal spirits.”
If you were to ask those individuals who perform financial transactions at a bank like UBS what they do for a living, many would respond, for example, to their acquaintances at a ball game, “We are traders” but if they were asked the same question at work with their manager looking over their shoulder, they would probably respond that they are “marketmakers.” Of course, they do not make markets in the sense that they set up those institutions through which buyers and sellers interact; their occupation involves standing ready to buy if a client wishes to sell and standing ready to sell if a client wishes to buy. In essence, they agree to “be” the market to their client or counterparty. In return, for providing this liquidity to the market (and assuming the risks that such activities entail), the marketmaker is compensated by having the opportunity to buy low (quoting a low buying price or bid price or simply “bid”) and to sell or offer high (charging a higher selling price or offer price, or asking price, or simply “offer” or “ask”). This bid-ask (or bid-offer) spread is one way that a marketmaker attempts to generate a profit and stay in business. The very best thing that could happen to a marketmaker is to experience a great deal of “two-sided flow” with, from the marketmaker’s perspective, lots of buying on the bid and lots of selling at the offer. Being a marketmaker does not necessarily involve arbitrage or a certain profit, though, as an upward trending market may find a marketmaker selling throughout the day with no arbitrage profit (and a suitcase full of regret) to show for it on the close.
The rule of the marketmaker is
BUY LOW.
SELL HIGH.
The good news for the marketmaker is that their counterparty has to sell low and buy high. Counterparties (sometimes called “market takers”) are said to have to “cross” the bid-ask spread.

The Bid-Ask or Bid-Offer Spread

To avoid the confusion associated with foreign exchange for now, let’s think about gold. Gold is not foreign exchange—even if it has served, in many different forms, as money over time and, to this day, is sometimes used for international trade settlements. Gold is a very simple commodity (heck, it’s more than just simple, it’s an element: AU), and, as a fairly elementary product, it will allow some basic points to be made.
What might you want to know (or at least think about) if you were obliged to make a market in spot gold? There is a list of considerations most marketmakers would want to contemplate before sticking their necks out and making a two-sided market (that is, before providing a bid price and an ask price, on which an informed counterparty could deal). Some of the marketmaker’s inquiries might include: At what price did the last trade take place? Where is the market going (up or down)? What is my position? Will any news be coming out that could impact the direction of the market? What is going on in related markets? What is “smart paper” doing? How wide can the bid-ask spread be? How volatile are gold prices?
Let’s examine these in turn.

Where Was the Last Trade?

Unlike the formal securities exchanges, which record and report prices in an extremely timely and highly reliable fashion, the market for gold, like foreign exchange, is predominantly OTC (and so there is no central repository of information into which all trade data flows, through which prices and quantities are organized, and from which these numbers are disseminated). Nevertheless, gold, like FX, is traded globally in a large, active, and relatively transparent market. It is usually easy to obtain a price for gold that one might be relatively confident reflects a very recent transaction. For the sake of argument, let’s say that gold last traded at a spot price of S = USD 400 per ounce.5 Are you ready to make a market? You might try the following: “375 bid, offered at 425” or more succinctly “375-425” (read “375 at 425”). This would indicate your willingness (as a marketmaker) to buy gold for USD 375 per ounce and your willingness to sell gold at USD 425 per ounce. If some counterparty were to “hit your bid” (which means to sell to you where you are willing to buy, i.e., 375) and another counterparty were, simultaneously, to “lift your offer” (which means to buy from you at the price at which you are willing to sell, i.e., 425), then you would “capture” the “bid-ask spread” of USD 50 with every matched pair of these transactions that you do.
Competitive forces, market convention, and sometimes even regulations impact the width of the bid-ask spread in financial markets. Other market participants, constantly trying to better the bid (i.e., bidding higher) or to better the offer (i.e., offering lower), will have the effect of pushing the market quotes toward 399-401.
If you were to ask most marketmakers whether they ever bid higher than the price reflected in the last trade (or offered to sell at a price less than the last trade price), they would almost surely answer in the affirmative. The reason I might bid 401 when the last trade took place at a price of S = 400 is because I think the market is going up; if the market price of gold were to go to S = 405, I would be very happy to have purchased it for 401 (or 404.50 for that matter). The point: Marketmakers have to think about where the market might be headed. The USD 64,000 question: How do you know whether the market price is going to go up or down?

Where Is the Market Headed?

There are two methods for gaining insight into where the market is going. The first goes by the name of fundamental analysis and the other is known by the blanket expression technical analysis. These are two very different approaches.
Fundamental analysis attempts to gain insight into market direction based on an examination of demand and supply—and the other economic factors that drive that particular market. It is possible to get very precise production (or supply) figures for gold. The U.S. Geological Survey reports U.S. and world gold production figures and their data are published on a monthly basis. Given that the entire stock of gold ever taken from the ground, if consolidated into one location, would easily fit under the first level of the Eiffel Tower in Paris (or, put a little more scientifically, within a 30 meter cube), there really isn’t that much gold in the world (that’s been removed from the ground and refined, that is). What about demand? I once asked a class, “What country is the number one consumer of gold in the world?” and was corrected by someone from our Precious Metals desk who informed me that you don’t really “consume” gold (except in minute quantities in some exotic desserts and off-beat liquors). The leading purchaser of gold, as a country, is India; there, it is turned into adornments, is used to plate dishes and servingware, is an extremely common wedding gift in many forms, is a traditional investment vehicle, and so on. The point is that things that impact the Indian economy (positively or negatively) are likely to impact the global market for gold.
Understanding the underlying economics of gold demand and supply (its importance and substitutability in electronics equipment, jewelry, dentistry; its attractiveness as an investment; world production figures; the fact that it is perceived as a hedge against inflation), one would think, should give a clue as to where the price of gold is headed. This sort of analysis is the meat-and-potatoes of the traditional economist.
Technical analysis, on the other hand, ignores such fundamentals and purports to be able to forecast market direction based largely (and often solely) on past price action or price behavior. By examining the historical record of gold prices, a technical analyst (or “technician”) would analyze trends, waves or cycles, and other patterns in an attempt to gain some insights into where the price will be (usually) in the (relatively near-term) future. We will return to this topic later (in Chapter 13).
In any event, marketmakers have an obvious and deep-seated interest in gaining any possible insights into the direction of the market price.

What Is My Position?

As a marketmaker, you control only one thing: your position. You can be “long” gold, or “short” gold, or have no position at all.6 Of course, in reality, marketmakers are constantly doing transactions, and therefore changing their inventory dynamically throughout the day. Now it is possible for you to influence your position as a marketmaker by the markets that you make (i.e., by the prices that you communicate to your clients). If you have purchased a great deal of gold as the day has evolved (i.e., you are very long), then, as a marketmaker, you are probably inclined to want to sell some of your inventory (since the larger your inventory, the greater the risk you have if the price of gold drops), and if you are short, you are probably inclined to want to buy back some of that gold (unless you are extremely confident the price will fall). A trader who is inclined to want to reduce a long position is said to be “better offered” (i.e., to be asking a lower selling price than the other traders), and someone is said to be “better bid” if they are conveying a higher proposed purchase price than the rest of the market.

Is Any News Coming Out That Will Impact the Market?

Some news is predictable, at least in terms of the timing of its dissemination. For example, gold mining production figures, as mentioned earlier, are reported monthly by the U.S. Geological Survey. In general, a great many financial and economic numbers, from unemployment data and new job figures, to GDP, international trade imbalances, measures of inflation (such as the Consumer Price Index), corporate earnings, housing starts and new home sales, survey results on consumer confidence, are all reported relatively regularly (although admittedly with a varying degree of reliability depending, for example, on whether the data are compiled from surveys or obtained from the population, on who reports the information, on whether the numbers are subject to frequent and/or significant revision). In short, although the number itself might be in question, there is no uncertainty about the timing of its release.
Other news is unpredictable in its timing. If the market were to hear that some disgruntled faction was blowing up the gold mines in South Africa or that a scientist had devised an economically feasible way to remove gold from sea water, one thing I would expect is that the price of gold would move violently. In this sense, news can be likened to the punch line of a good joke; the more unexpected it is, the greater the impact that it will have. And while there is little a marketmaker can do to prepare for the “unknown” news,7 at least having some feel for the market’s expectations of the data/figures/numbers that the market is anticipating (i.e., the market’s consensus) can ensure a trader’s proper reaction to the news, once transmitted or communicated.

What Is Smart Paper Doing?

Marketmakers, traders, broker/dealers, and many market participants refer to better informed agents as “smart paper” in reference to the paper tickets that once formed the foundation of market order flow. In some situations, a marketmaker is not allowed to inquire (of the broker executing a customer order) whether that customer is buying or selling; the responsibility of a marketmaker is to quote a two-sided market—as the knowledge of what a customer wishes to do (that is, buy or sell) presumably would allow an unscrupulous marketmaker to skew their price up or down and thus take advantage of that customer. Securities regulations are very strict in ensuring investors fair prices and orderly execution. Having said that, because the FX market is not encumbered by many of the rules and regulations of the securities laws (foreign exchange is not a security), in principle there is no reason why a marketmaker could not ask a client what they wanted to do (i.e., buy or sell). Practically, though, it is generally considered unprofessional to inquire on any reasonable size market order. Then again, on a particularly large order, one might hear an FX marketmaker ask, “Full amount?” By this they are asking if the entire order is being placed with them or if a basket of similar orders are simultaneously being launched to every other marketmaker. It might make a difference to a trader (in terms of taking on a large position, in terms of their anticipated ability to lay off some of that inventory with other market professionals, and in terms of managing their overall portfolio risk) who might otherwise be able to slowly “work their way out” of a large trade without the market knowing what trades they would like to or have to do. Finally, there are instances in which a client, wishing to place an order in a particularly illiquid currency pair or difficult-to-hedge exotic option (to be discussed later), might be asked, “Do you want to buy it or do you want to sell it (possibly with additional inquiries about the magnitude of the proposed transaction)?” because the legitimate width of the bid-ask spread might be (justifiably, but uncomfortably) rather wide in those instances.
In terms of who is “smart,” it is fair to say that many counterparties to the marketmaking firms (who might be hedge funds, other banks, institutional funds, active corporate treasurers, financial advisors) are presumed to be well informed traders/investors (and therefore, might have a good sense of the direction of the market, in part because it’s their job), whereas a dental firm that purchases gold for its clients’ teeth or a university that periodically gilts the dome of one of its buildings would not be considered “smart paper” (in terms of having a particularly valuable insight into the direction of the market price of gold). As a rule, although marketmakers may acquire inventories (long and/or short), they are generally not investors and therefore are not as “smart” as their clients whose occupations involve knowing what to buy and when to buy it. Reinforcing this notion, one head of FX trading once told his traders, “If you don’t have an opinion, don’t have a position.” In other words, be a marketmaker, not a speculator.

How Wide Can the Bid-Ask Spread Be?

Unlike the case in some of the other financial markets, there is no legislated maximum bid-ask spread in gold or FX, but the competitiveness of the gold and FX markets keeps the bid-offer range in these product areas as “tight” as anywhere (i.e., a very small bid-ask spread). Of course, this might also depend on the face or notional amount that one’s counterparty wishes to trade. To put some perspective on the issue of bid-ask spreads, U.S. equities, until recently, traded in 1/8ths and 030 of a Dollar; since decimalization (which arrived in the United States in 2000), prices have been quoted in cents (resulting in a reduction in the size of the quoted bid-offer spreads), with a typical bid-ask being a few cents wide. In FX, most currencies are quoted out to the fourth decimal place and markets are usually only a few “pips” wide (to be defined in Chapter 5). Of course, we should really look at bid-ask in terms of percentages (for this to be a legitimate comparison), but the extremely tight bid-ask spreads in the major currency pairs in FX generally reflect a very competitive and highly commoditized market. For the record, a typical bid-ask spread in gold on a typical day with last trade at S = 400.00 might be USD .40, or 399.80-400.20.

How Volatile Are Gold Prices?

Volatility, or the “jumpiness” of market prices, would matter to a marketmaker because if the price of gold tends to move up and down violently (which is what volatility is all about), then, to keep from being “run over” (that is, from being on the wrong side of an informed customer’s trade), a marketmaker would want to widen out their bid-ask spread. For example, with the last trade at S = 400, a bid-ask of 399-401 might be in order if gold fluctuates only minimally each day, but a marketmaker might feel more comfortable quoting 397-403 if it was the case that gold frequently experienced two to three Dollar average daily price swings.
There are other things that a marketmaker might like to know as well:
What are the positions of the other market participants? In other words, Is the market (that is, “the rest of the market”) long or short?
What’s going on in related (i.e., stock and bond and other commodity) markets? We mentioned that a marketmaker would like to stay on top of what news is coming out.
How does the marketmaker’s expectation of the forthcoming news announcement (i.e., his/her forecast) compare with the general market consensus for this number or data? And why?
Marketmakers should also have some sense of not only which way the market will move, but, also, how far. I have heard some successful traders claim to be right only about 40% of the time, but this statement appears far more credible if one realizes that they only put on trades that lose USD 1 if they are wrong but make USD 4 if they are right.
Finally, a marketmaker in gold might like to know something about interest rates for many reasons (as a bank account might be considered an alternative to investing in gold and also because forward prices (to be discussed in Chapter 6) have interest rates imbedded in their calculation and some market participants believe forward prices are closely related to spot prices).
EXAMPLE
A client calls a bank to trade spot gold. They hear (receive a market quote of) “398-402.” They would like to buy 1,000 ounces.
 
Question: At what price will they deal and what flow will be generated by that transaction?
 
Answer: The client buys where the marketmaker is willing to sell. The marketmaker’s offer here is 402 (or USD 402 per ounce of gold); multiplying this by 1,000, then, would identify the following flows:
The client gets 1,000 ounces of gold and pays USD 402,000.
The marketmaker at the bank will deliver 1,000 ounces of gold and receive USD 402,000.
MARKETS EXERCISES
Consider the market for spot platinum. You need to purchase 2,000 ounces to use in your business’s production of thermocoupling units. As the assistant treasurer, you telephone your precious metals dealer and ask for a market in spot platinum. You hear, “974 at 976.”
1. If the relevant price is acceptable, what will you say and do?
2. What considerations do you think might be relevant to a spot platinum marketmaker in quoting a two-sided market?
(Answers to exercises are found in the back of this book.)

SUMMARY

All too often, I have heard people blame marketmakers for manipulating market prices, and, while this has no doubt happened on occasion, for the most part, traders are facilitating their customers’ orders and simply reacting and responding to the buying and selling that is going on in the market. An actual marketmaker once explained, “The prices you see are not set or determined by us. We reflect, like a thermometer, what the supply and demand are. That final price you see up on the board is representative of what the entire world feels that commodity is worth at that time and place.”8
While being a marketmaker can be an interesting, exciting, and rewarding occupation, it can also be stressful, challenging, boring, and occasionally very frustrating. Banks/brokers/dealers, like UBS, interact with seasoned portfolio managers, brilliant hedge fund operators, and outstanding corporate treasurers. The difficulty is that these individuals are usually looking to buy assets that are going up in price and to sell assets that are going down in price—and, as a rule, they are very good at their jobs. This means that a marketmaker tends to sell assets whose prices will go up and to buy assets whose prices will go down—not a good business model. The only mitigating aspect of a marketmaker’s activities is that a marketmaker is able to incorporate a bid-offer spread into the price quotes that are shown to the clients/counterparties.
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