Eric Bergland
Get it Done On Time!A Critical Chain Project Management/Theory of Constraints Novel
Eric Bergland
Redwood City, California, USA
Any source code or other supplementary materials referenced by the author in this text are available to readers at www.apress.com/9781484217085 . For detailed information about how to locate your book’s source code, go to www.apress.com/source-code/ . Readers can also access source code at SpringerLink in the Supplementary Material section for each chapter.
ISBN 978-1-4842-1859-4e-ISBN 978-1-4842-1860-0
DOI 10.1007/978-1-4842-1860-0
Library of Congress Control Number: 2016941935
© Eric Bergland 2016
Get it Done On Time! A Critical Chain Project Management/Theory of Constraints Novel
Managing Director: Welmoed Spahr
Lead Editor: Jeffrey Pepper
Technical Reviewer: Suzan Bergland
Editorial Board: Steve Anglin, Pramila Balan, Louise Corrigan, Jonathan Gennick, Robert Hutchinson, Celestin Suresh John, Michelle Lowman, James Markham, Susan McDermott, Matthew Moodie, Jeffrey Pepper, Douglas Pundick, Ben Renow-Clarke, Gwenan Spearing
Coordinating Editor: Mark Powers
Compositor: SPi Global
Indexer: SPi Global
Artist: SPi Global
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This is the Dedication .
Preface
This book is based on actual real-world experiences and project management tools. It covers a variety of project management, Critical Chain, Theory of Constraints, and organizational adoption (buy-in) situations and concepts. It is designed to provide a fun, entertaining, and comprehensive way to learn these concepts, trigger discussions, and give you some ideas of what to look for in your organization.
If you interested in the Theory of Constraints and Critical Chain, this book will provide a great overview of the various concepts, how they can be implemented in real-world situations, and the buy-in required when putting these (or any) project management tools into place.
If you are interested in learning more about project management and are familiar with other tools and techniques, you should find the examples and situations in the stories familiar and compelling. You should be able to see common project management challenges, look at what tools you are familiar with and how they could apply, and then see how they compare or complement the tools and approaches the characters use to implement, gain adoption, and gain success in your organization.
To help with understanding the concepts introduced in each chapter, a series of concept summaries and optional discussion questions are provided in the appendix.
Note
At the end of some chapters, I provide Current Reality Tree (CRT) and Future Reality Tree (FRT) diagrams. These will be explained fully in the relevant chapters. However, as key issues and benefits are raised in the story, they will be tagged with [crt #] or [frt #] to help you connect them with items captured and summarized in the CRT and FRT. In other words, [crt #] and [frt #] are references to items in the CRT and FRT, respectively.
Like any field, Critical Chain and the Theory of Constraints (TOC) is ever evolving and new ideas, concepts, understandings, and refinements are always being developed. To learn the latest information and more about TOC, TOC solutions including Critical Chain, TOC conferences, results, and testimonials, consider the following:
Acknowledgments
I would like to thank the Goldratt Institute, where I first learned about the Theory of Constraints, Eli Goldratt, who created the Theory of Constraints methodology, and the TOC community. Thanks also to Jeff, Mark, Matt, and the Apress team for their support and publishing expertise. I would also like to thank Suzan Bergland for sharing her insights and expertise and my family (Frances, Spencer, and Ryan) for their love and support.
About the Author and About the Technical Reviewer
About the Author
Eric Bergland
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has been in software product development for over 20 years working as a software engineer, product manager, and project and program manager. Eric completed a computer science degree from Ithaca College and his master’s degree in telecommunications from the University of Pittsburgh. He started his TOC journey in 1993 with the Goldratt Institute’s Odyssey college program lead by Dr. Eli Goldratt. Eric also worked for the Goldratt Institute and went through its Academy training program learning the Critical Chain project management solutions, Theory of Constraints problem solving model, Management Skills Workshop day-to-day tools, replenishment distribution solution, and drum-buffer-rope manufacturing solutions. He has applied his Theory of Constraints and Critical Chain knowledge in a variety of organizations and enjoys sharing his experiences with TOC in the stories collected here.
 
About the Technical Reviewer
Suzan Bergland
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has worked with numerous organizations to help them improve their bottom-line results and to create a sustainable competitive advantage. In 2013 she retired from AGI-Goldratt Institute after serving as a partner and as president of the North American group. She is a founder and lifetime member of the Theory of Constraints International Certification Organization (TOCICO) and holds all six TOCICO certifications (Supply Chain Logistics, Thinking Process, Holistic Strategy, Project Management, Finance, and Measures and Fundamentals). Suzan is coauthor of the book VELOCITY–Combining Lean, Six Sigma, and the Theory of Constraints to Achieve Breakthrough Performance, published by Simon & Schuster. Suzan holds a bachelor’s degree from Furman University, a master’s degree from Converse College, and a master’s degree in quality management from Loyola University in New Orleans.
 
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