Also available are the following books on empowerment, teams, selection, and performance management by William C. Byham, Ph.D., and other associates:
Empowered Teams: Creating Self-Directed Work Groups That Improve Quality, Productivity, and Participation by Richard S. Wellins, William C. Byham, and Jeanne M. Wilson
HeroZ™—Empower Yourself, Your Coworkers, Your Company by William C. Byham with Jeff Cox (available in English, French, German, Spanish, Korean, Chinese, Arabic, and Portuguese)
Inside Teams: How 20 World-Class Organizations Are Winning Through Teamwork by Richard S. Wellins, William C. Byham, and George R. Dixon
Landing the Job You Want: How to Have the Best Job Interview of Your Life by William C. Byham with Debra Pickett
Organizational Change That Works: How to Merge Culture and Business Strategies for Maximum Results by Robert W. Rogers, John W. Hayden, and B. Jean Ferketish, with Robert Matzen
The Selection Solution: Solving the Mystery of Matching People to Jobs by William C. Byham with Steven M. Krauzer
The Service Leaders Club by William C. Byham with Ray Crew and James H.S. Davis
Shogun Management™: How North Americans Can Thrive in Japanese Companies by William C. Byham with George Dixon
Succeeding With Teams: 101 Tips That Really Work by Richard S. Wellins, Dick Schaaf, and Kathy Harper Shomo
Team Leader’s Survival Guide by Jeanne M. Wilson and Jill A. George
Team Member’s Survival Guide by Jill A. George and Jeanne M. Wilson
Zapp!® Empowerment in Health Care by William C. Byham with Jeff Cox and Greg Nelson
Zapp!® in Education by William C. Byham with Jeff Cox and Kathy Harper Shomo
Zapp!® The Lightning of Empowerment—revised edition by William C. Byham with Jeff Cox (original edition available in English, French, German, Japanese, Dutch, Chinese, Korean, Portuguese, and Spanish)
Zapp!® The Lightning of Empowerment—the video
These publications can be ordered from DDI’s Client Services group either by calling 1-800-334-1514 from 8 a.m.–5 p.m. (Eastern Standard Time) Monday through Friday, by faxing to 724-746-3903, or by sending an e-mail to [email protected].