Dynatrace is an APM company that offers IT-related products to IT departments and owners of digital businesses, both small and large. The company provides performance management software for applications and systems running in the cloud or on-premises. Its software helps to manage an application's performance and maintain its availability to users. It also helps to keep track of user experience. This is done by tracing deep transactions, monitoring apps synthetically, monitoring real users, and monitoring the network.

Dynatrace enables the simplified monitoring and troubleshooting of cloud environments through full automation and AI. Dynatrace helps to provide all possible information that may be required by developers and business stakeholders to help improve the performance of the application. This means that both users and developers benefit from its product. The software helps to drive towards better business outcomes, and therefore increases productivity.

The software uses a proactive approach to optimizing user experience. It also ensures that the performance of an application is optimized across the whole stack; it both enhances and accelerates an application's deployment procedure. Dynatrace's DevOps, which are metric-driven, work easily alongside existing development tools that are being utilized in a system. The software provided by Dynatrace offers browser-to-code level visibility, which is an AI-powered anomaly detection technique that traces transactions in a distributive manner. All of these methods and techniques help people to improve an application's performance while eradicating any bottlenecks so that it does not affect the user experience.

Dynatrace's software also has Digital Experience Monitoring (DEM), which generates an analytical report that is critical for businesses. The reports generated can help the executive members of a company decide how to bring their business forward and provide an insight into how user experience is affected.